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I don't think I care a whole lot about friendly, I just want competence. That being said, RamNode @Nick_A and My Custom Hosting @MCHPhil have been pretty courteous and competent.
As @JustAMacUser said, competence is key, but politeness still shouldn't be optional.
I feel a strong urge to name and shame some providers that were neither competent nor courteous, but since this topic's title asks for the friendliest providers, I'll just highlight two of those:
They both stand out by knowing what they're doing and by going beyond the bare minimum they "have" to do (i.e. merely bringing stuff back online when it crashes) — two things take make me want to keep using and recommend their services.
Most LET/LEB providers are friendly.
The unfriendliness comes from ourselves when we interact in a forum like this and have different opinions that lead to an unfinished arguments
I sometimes disagree with @Jar @Francisco, @Maounique, @AnthonySmith, @Nick_A, @mpkossen, and many others about many things, but still they are good friends and they are really friendly and reliable.
Merry Christmas and Happy New Year all
May the force be with you.
@Oliver @ RansomIT
Thanks We love when we get that feedback. We treat people how we would want to be treated and it's nice that it's really noticed out there. Hope you are having a great holidays.
@Oliver from RansomIT - One of the nice guy in this industry.
@kro from Kgovps - My second favourite.
Ramnode:)
So friendly you don't know one name from someone in the company
Mine is DigitalOcean & Ramnode
OP asked "What is the friendliest VPS provider that you have experienced?"
well the friendiest provider was johnthegun . he was real friendly .. i mean he knew my name , my family name , my kids birthday and evey remembered when i had my anniversary .. he wasnt a good vps provider but boy he was friendly .. i mean i loved hanging out with him .. we bbqed some burgers and he helped me with the grill and boy was he good with the grilling
yeah johnthegun was the friendliest provider i know
thats what you asked for right OP ?
or did you mean which was the one provider who was not a complete asshole when interacting with customers and was a really competent provider of a service on LET ?
I think most people are friendly in response to a friendly approach.
My absolute favourites among VPS providers, in terms of politeness and friendliness, are:
And this ^ is the most important thing, I think. We're all human beings and we all have a reason for our believes and opinions (or I hope so at least). It doesn't make us bad people (most of the time anyway). It just means we can disagree from time to time, which is fine. Heck, I even disagree with my wife every now and then, but I love her more than anything in the world.
I think the friendliest VPS provider is an honest one, one that's in the business because they love it, someone with a passion for it. You can only be friendly in this business if you care about what you do.
I can only agree with the people you mentioned, @vRozenSch00n, except you forgot the one I admire most: @prometeus. Unfortunately, I didn't get to meet him in real life due to unforeseen circumstances and bad planning on my end (and I honestly regret it to this day). But if you ask me, he is the friendliest, most honest and passionate person around here who really understands what hosting is about. So if anyone, ever, has any doubt about Prometeus (or iwStack, Iperweb, XenPower, or OVerZold): don't! They are simply the single best and friendliest provider out there. Period.
>
This is pretty true as well. It always helps to be friendly and polite yourself and the support person will usually be friendly back.
If you've used lots of hosts, and found none of them are ever friendly towards you, the problem might be with yourself
The HVH staff.
Vpsdime, Crissic, i83, Prometeus, Mxroute. List could go on and on, many friendly LET providers.
My vote goes to colorhost.de - their support is great: Very friendly, responsive and professional at the same time.
Have to agree with this one in all honesty...
Joined 6 months ago, 18 comments and almost all about colorhost? Screaming hidden advertisement.
//EDIT
Their live chat doesn't even open in Firefox and Chrome.
RamNode & Crissic
InceptionHosting
Ramnode
Vultr
VPSDime
Crissic
XVMLabs
For me its Contabo
If am i angry or whatever they are so kind... hmm not bad!
To be fair I tried them out once and they were pretty good.
Wait she is a women?
I'm glad he didn't say "Jon".
Ramnode for sure.
BuyVM
That is some wild guess he had based on the fact that "I never give up".
On that note we have a lot of women here.
Before I try a host I tend to do exactly that, ask some questions including "stupid" ones that I could probably easily find myself. But I want to see how they respond.
Prometeus
Digitalocean
Hostigation
Ramnode
Ftpit
catalyst and prometeus. first reply is usually problem solved.