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123systems Change of Ownership
Velocity Servers Network Exchange (VSNX), a New York based datacenter operator, has acquired the assets of 123Systems effective November 1st, 2014. VSNX has been in business for ten years and brings with it a nationwide footprint of datacenters and expertise, which will be utilized to improve and reconfigure the 123Systems business.
123Systems will continue to operate independently, but will now be able to benefit from the financial security and resources of a much larger company. Since taking operational responsibility earlier this month we have implemented numerous improvements in infrastructure, support and customer service. We are confident that those enhancements will make a meaningful, positive, impact. We welcome the 123Systems customer base to the VSNX family and look forward to developing long term successful relationships.
We’ve put together a list of frequently asked questions to help clarify any questions you may have:
Will 123Systems continue to operate as a separate division of VSNX? Yes
Will I still be able to order services on the 123Systems website? Yes
In the past customer support has been slow, will that get better? Yes, in fact you should already be noticing an improvement.
I’ve had stability problems with my VPS from 123Systems, will that be fixed? Yes, as of this writing we have fixed all outstanding node problems. You should now experience far better stability.
In the past my VPS was slow. Will it get faster? Your service was likely slow due to “slabbing,” or the technique by which a single physical machine hosted numerous virtualized environments. We have eliminated the use of slabbing and as a result you should already be noticing improving speeds.
Will prices increase on current customers? We will honor all existing packages at their current prices.
Will prices increase for new customers? There may be modest adjustments to our website packages as our goal is to provide a high quality service, not the least expensive one.
Should I cancel my PayPal subscriptions? No, the account which you pay will stay the same.
Where can I learn more about VSNX? Check our website at http://vsnx.net.
If you have any further questions please contact us at https://123systems.net/billing/submitticket.php.
Thank you,
Velocity Servers Network Exchange
Comments
@0xdragon have you been drinking? You have more class than this...
This is what happens when you let someone else post on your account...
Post in progress of being fixed.
(Also, my mates have no grammatical skills whatsoever.)
To let someone have access to your account you must have been drinking :P
Also, is this really even a major change? From the view of the conspiracy theorists (who I am slowly siding with) this is just switching out the nameplate on the company. It seems like more of the same when their customers were promised improvements from the people one cubicle over in Buffalo:
I just wonder why anyone thinks the company has enough value to even go through the trouble of tossing the keys to the next cubicle over and writing a faux-presser.
Is the name well-respected outside of LET/vpsB? Is the customer base especially masochistic and willing to put up with all sorts of nonsense?
@Jbiloh > CVPS (domain) > @CVPS_Chris > profit > 123systems ( from Andrew) > @Jbiloh
Cycle complete...
meh, it will be on paper only to prevent the fact that Chris completely failed to do anything with 123systems continuing to hurt an already sub par reputation and service with CVPS.
I wonder if they'll fix my VPS now that hasn't worked since August.
As per the email above, all outstanding node problems are fixed. please click Disable next to Delusion in the control panel and that should fix it totally.. /joke
Lets use it as a test case then please post daily updates.
Same support staff or purely coincidence?
I'm skeptical.
Change of ownership doesn't always mean change of staff..
AFAIK 123systesms uses answering bot
They have good gaming community base customer.
Again?
same snake, different skin?
at least they're better than GVH, they answer the ticket however funny that is.
Why was the thread just called "Chris is a liar"?
Did they set it up soon?
@mpkossen Their "soon" is about a month.
Begin stationary panic now.
I was meaning to say: now the ownership has changed, is it different?
Apparently it didn't happen for almost two months. I'm just curious if it is being handled better now.
That was the original title, but it was changed several hours ago by the OP.
original thread
Lol i literally saw that title a few seconds before i made my post about it, damn cluster errors!
1073741824 bytes (1.1 GB) copied, 43.0723 s, 24.9 MB/s
improved from 5 MB/s
For immediately release
The service quality has now improved by 400% after moving away from ChicagoVPS and will continue to improve
-gsrdgrdghd, Senior Vice President of Marketing
Please submit a ticket and we will help.
Thank you!
Wait -- VSNX didn't spend a little bit more money to poach Jon from ?
@jbiloh I already did, nobody seems to care, I don't see any difference, kind of worse.