New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
Nothing. I just scream "Jarlard is STUPID!".
And move on.
I'd be pretty bummed out if I lost a recurring discount or a server that you can no longer buy that I've had for a long time. i.e. SoYouStart ARM.
If I had a discount and they honored that discount or gave a similar one on a different product line that's pretty good of them.
30-60 days is pretty sufficient time to find a new server or provider for small users, but imagine if someone bought a fleet of dedis and they were all being phased out. Would be pretty annoying.
90 days minimum and I’m annoyed but understanding. Six month notice and we’re cool. It’s unlikely that a disaster recovery plan is appropriate for the situation (the process usually involves a halting of the generation of new data during the process), and a production system can require a lot of time to coordinate a seamless move that was otherwise unplanned.
Since when is the age a reason to kick costumers out of it? what a bull shit.
They usually wait until the hardware breaks and they run out of replacements.
And if you do it right, with enough stock, you don't need to do that until the costumer goes and upgrades it.
It does sound rather stupid, to kick someone of a working server that has already paid for itself multiple times.
Not a fan of a forced migration "we turn off your box in 60 days", that's where I'd probably find a new provider. A straight drive swap wouldn't be an issue if it was properly scheduled.
If it required a full hardware swap + reinstall - I'd want at least 2-3 months to work it out, and it better come with some free hardware bump or something for the extra work you just created for me.
I don't think I've ever had a dedicated server provider ever tell me I HAD to move, but I have received offers to migrate that I've taken "hey, we have new gear, you're eligible for a free upgrade as we're no longer selling your model". Which is just a softer way to force a move, but you feel like you're getting something and it's still optional.
If they had to upgrade their rack infrastructure drastically like going from PS/2 to USB or VGA to HDMI.
If in that e-mail the host didn't also say, "We have a new system for your to migrate to at the same price with equal or better resources", then I would be super pissed off. Mainly because all of the reasons I can generate in my head that a host would have to decommission it, are not good reasons to force me off my server, since obviously the server isn't broken and is working as expected.
The only reasons that come to mind are all to benefit the host and not the customer:
I am sure I could think of a few more, but anything other than the server has actually failed, as long as it is suiting my needs, you don't have any good reason to terminate my contract and my server and thus I would be irritate that I have to find a new server with a new host, because if the host did that to me, I surely wouldn't be leaving my services with that host. This would break any trust that was earned and I would no longer want to risk business with that host going forward.
Now, on the other hand, if the host approached me and offered me a reasonable reason and a comparable solution with enough time to get things moved, that's fine. However, communication is king in these cases. If there is no communication and just a "hey this is going away, kthnx, bye", email that comes in... that won't fly.
my 2 cents.
Cheers!
The fuck does this matter, people selling dedicated servers on wifi here.
Forced move. I would be not happy about.
Talk with your clients. Communication is key when it comes to services running on those servers.
There usually are much better options on how to o this...
Depends. Servers do have mechanical components, so disks and fans may have some natural wear and tear. So not having 1:1 replacement components in stock may also be a thing a few years down the road.
But yes, certainly there are a lot of benefits to the host.
There are lots of things that a host can do, to facilitate migration.
An Example of what a host can do is offer free migration to better hardware.
As an example: "Would you like to migrate to a more powerful server at the same price?". Giving the option of keeping your current disks(if physically possible) or otherwhise with a 1 month overlap....
Tell us the full story. Have they given a reason, did they offer alternatives, did they offer a deal at the same price?
tbh unless they offer upgrade at no cost id be pissed. Gotta support your customer for the life of the customer not the lifetime of the hardware
I think the best way to recycle servers is to let the customer have it for as long as they want, and when it gets cancelled, they take it out of the rack. At some point it is a good thing for everyone to upgrade, as $ -> performance gets better.
Dedicated server contracts are monthly.
The provider has the right to announce cancellation of the contract with 30-day notice, or whatever specified on the contract.
If the customer of the dedicated server happens to be a VPS provider, the VPS customers are the ones that got screwed.
What's the price of tea in china? The fuck does wifi have to do with end of lifing old, inefficient servers? Larger companies don't fuck with 1-2 consumer boards out of their basement, they buy in quantity with like hardware and setups and look to increase revenue.
Reference to "PS/2 to USB or VGA to HDMI."
The fuck cares? Your DC is big, the money comes in, why the fuck should you care?
If your DC is full, you build a new one like Hetzner, OVH.
You won't end up kick people because DC is full sorray guys, we got new servers.
It happens. Take it positively. Try to choose a server provider which guarantees maximum uptime. Also check data center location.
My oldest server still in production is from 2009 ... Still running, I would be really pissed of if I have to waist time migrating it...
Are you on crack? Instead of just removing old and non competitive hardware with support and part availability drains on your people (you missed the 5 year old part? Those rent/lease to own places are like 2-4 years, no?), you'd have them continue to use up resources and instead just whip out another DC like Amazon will deliver it in two days? Holy fucking Christ, that is silly beyond comprehension. Also, not everyone owns a DC (bing bong, we're on LET), many just rent space. It takes years and capital to make a DC, that's a bit rich for someone renting space in a DC. And when you rent space and its not economically feasible, you replace it.
Lastly, if your plan is to operate something well past support window until it fails and becomes a fire before migrating to a new supported platform on a planned schedule, you're doing it wrong. People who think like this (running it until the wheels fall off) while running a business are amateurs and incompetent.
Why would it be a waste? Are you operating as if that server would run forever if that pesky provider didn't intentionally retire it? That's crazy.
Always
You don't ship out a DC in 2 days, you plan it years ahead, seems to work well for Hetzner and OVH, they so far never kicked someone from old hardware.
Neither have they ran out of capacity for new hardware.
Even Online.net does it the same way but let you know, that they are low on parts and if it breaks you may not get a replacement but a upgrade is possible.
I mean pretty much this. The provider has the right to cancel just the same as the customer when you rent. Many valid reasons for wanting to be rid of older hardware.
If you want certainty it will be there in 10 years then colocation is the best option or do a rent to buy type option.
Bigger DCs are probably more comfortable to leave old hardware in racks but there are plenty of providers for whom space is premium so makes sense to rotate.
It's a 12 years old side project, it's running perfectly without any modifications since 12 years behind a firewall ... It will die with the hardware... Maybe in 10 more years ... Who knows
Dude. I've seen Dell Poweredge 1950s and 2950s in my DC because people don't want to change hardware. If a person is paying for it. And it's covering the costs for power. Why should it matter?
Also 5 years old is like.. E5v4 / E3v5 timeframe. lol
looks at his pile of Ivy Bridge and Haswell gear in colo...
5 years old do not means it was brand new latest model when the server is initally purchased until we need more info about the server
Example: in 2020 Senetic branches still offers for brand new HP G9 servers with v4 CPUs (DL E5-26XX) with full guarantee... if grantee ends in 2023 that will be close to 8 years old CPU
Here is another possibility:
A local server supplier (they build custom configuration based on Supermicro chassis ) works with couple of local data centers with which they have contract and for small additional fee can cover can replace any hardware with in guarantee in that data centers (no remote hands needed ... no need to keep reserve parts it is covered during guarantee period ....
But wen guarantee ends that servers is not covered anymore and if something happened there will be prolonged downtime
Just wanted to provide a big thanks for the input and comments.
I know some of you were asking for a little more details..
We have some older clients still using some L5420 servers and we were deciding what to do w/ them. In fact we did a 'soft' retire of these once before and we had clients who just wanted to keep them so we left them. We were revisiting the idea again and wanted to get some LET feedback of what other providers have done to your old gear.
We decided just to leave the clients alone for now. All these clients were giving the option to upgrade to something a about a year ago now and they choose not to. So they know they are on EOL dinosaur hardware already.
At the end of the day these servers use about 1.25A, most other servers we offer are less or just have way more CPU power to amp ratio. So overhead, power, space plays a little role when to retire these dinosaur servers.
Thanks again.
Ryan
If the client is paying for the power usage. Why should it matter?
~Josh
Well if a new server server uses less power I could get more gear in the same rack and make more profit per rack.
He didn't say that. He explicitly said other servers use less power. Presumably, the cost of power is included in a single price the client pays the provider every month. In other words, its the provider's profit that additional power comes from.