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Have had multiple machines there for years.
They are great. No complaints.
However if you are incompetent, act incredibly stupid, require tons of handholding, try to send any grayhat or blackhat stuff, don't use them.
I used them for around a year for a streaming machine. I pushed that thing to the limits and utilized it a lot. I engaged support and billing a few times. Always relatively quick and response. I enjoyed my experience overall because the price point was on point for the machines.
Keep in mind though that these tend to be much older hardware. Some drives I encountered had tens of thousands of hours of power on time. Definitely old hardware, but the price point reflects that.
I am guessing this does depend on the server you pick, like one of the old ones with 250GB SATAs - I'd expect them to be old as hell, but the ones that are 4TB SATA or 480GB SSD I've gotten much newer ones
Yup, these were on WSI/Nocix $10-$30 servers. So YMMV with that low end range.
I've been with them for years. They are very good and have very little downtime. Best deal around.
Are you able to reinstall via a CP, or would you have to request a manual reinstall from them? (Also assuming probably no KVM over IP)
I have always had to request a manual install.
Their support was really fast. I once had a problem logging in my account. I sent them an email requesting changing the account email. Their support staff replied my email in less than 5 minutes and changed my email right away.
Thanks! So 75% of LET members should avoid.
It leaves the cheap servers for the people that don't open a dispute complaining that it doesn't come with cpanel and remote desktop.
I've had a server with them, only for few months, no problem, very friendly support.
I've had several servers with them, their service and support is very good, I can recommend them, I also know people who feel good about their service!
Thanks all for honest reviews, lets try them now!
Also if you miss the billing payment by mistake 2 days, they will turn off your server, wipe it and resell it in minutes.
Which in my opinion is not production ready and highly a risk to depend on such service.
Two days brutherrr..... Better have backups and auto payment.
No, in production you should make sure to pay your bills.
Hey, who hasn't forgotten to pay a renewal bill on occasion...
https://www.techdirt.com/articles/20031106/0945203.shtml
Lol. But really for production you should make sure tonpsy bills. Hosting is usually able to be recovered but a domain, as per the link, might not be. Setup automatic renewals and make sure the invoices gets marked as paid. With every invoice.
Really though a catastrophic disk failure resulting in loss of all your data or your provider going out of business suddenly are much more likely occurances than loss of your data because you forget to pay the bill. Frequent, offsife backups are your friend.
I would imagine they might be able to do something for you if you submitted a ticket instead of waiting 2 days after the invoice due date passes too
You guys are asking the people of LET to actually put in efforts.
That's a no-go.
We have a guy here who refused to do a simple googling and get scammed 60 bucks. That's how lazy the people of LET are.
Sorry that's no justification. Any production grade service will have a proper billing department and will give you proper notices.
As soon as 48 hours passed your server and data is gone with WSI. That's no proper way to do business. Obviously they target the shit market , this is no enterprise grade DC anyways.
If you still don't understand this you obviously haven't had enough production services running. Shit happens, cards lock, banks gets bitchy at times as a routine for security.
Check any ToS of any enterprise grade service provider. There you will see some protocols specified that allow at least 5 days of grace.
And these enterprise grade service providers often do dedi's for $15/month?
And how did we get from a Low End dedicated provider to "Enterprise Grade" ones ?
Because you can't run Production on low end ones!