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Comments
well then: @racksx
and:
https://www.lowendtalk.com/discussion/119282/cloudflexy-good
Wow impressive number of signups. You run a huge blog there.
Thing is, its all cheap and chinese customers, generally, hit the open dispute button at PayPal before even contacting the host. Its not easy to deal with such market.
Im sure many providers want that blog nuked
Call for a chargeback to your fellas, I mean it is nothing new to them.
Maybe they have not expected this amount of referral and they expected some order at regular price for compensate referral. What seem impossible if 95 % (idk) of their customer are from referral.
It doesn't really matter if a particular market generates complaints. The company asked @gongyi to promote products. By default, they should know already the the market may have more problems than others. I don't think chargeback these days is the biggest issue. As you might not know, paypal refuses customers' chargeback on virtual products a lot especially for the customers in Asia. It's nothing racist just a common scenario.
@gongyi doesn't only promote products on his blog but also promote them on different internal community groups and forums. His blog is just a link gateway. when customers want to buy, he sends link to the customers.
You have no idea in some ways, what the CN government is doing. anything products related to VPS/VPS that is not from China is defined illegal. Any of these activities can lead to criminal charge. Already people who wrote proxy scripts in China were charged with "Crime of public information security". All I can say is @gongyi is not only doing this for affiliate money. That's why I always want to help him.
Of coz, @gongyi needs to learn to do more background research on providers rather just their VPS performance.
I really appreciate your help.
@gongyi Oh btw:
So you might not get the full amount since you got a lot of canceled orders.... Just something you need to be aware...
I guess that's not problem with @gongyi. the money is part of a contract which stipulates how, when and by what way he/she will get paid. Each and every part in a contract shall act according to that contract. So, the problem is not about Cloudflxey's financial situation, it's about reputation and trust being misplaced.
There is no effective forum or conduits to address this kind of complaints. Yet, if @gongyi is ignored, that means not only promoting for those VPS providers will get little benefits, but also the whole trusting system is failing itself. In the future, nobody will promote ADs on their websites, And, maybe it's time for Cloudflexy(Rackhost.co ; Dedicenter) to change another name and come back once again.
That's a very common excuse for providers after a very hard thinking of what excuse I can make for not paying especially after being exposed to the public. Cloudflxey didn't state the so-called "canceled orders" was the issue. They promised they would pay which means amount of money for the valid orders was recognized. I believe this is something to do with reputation. @gongyi has never had problem with providers from the OP's list. They are solid and reputable providers too as many people recognize.
I personally sold many products for VPSDIM and BACKUPSY for Oktay @serverian in the past 3 years.
I didn't have any problem at all with Oktay's business. of coz there were still many cancelled orders. It didn't count in WHMCS affiliate system or there must be filtered out otherwise how can Oktay kept losing money and paid me? I think 3 months payment cycle avoiding chargeback is acceptable. As long as provider makes an agreement with marketing sites. If that's the case, what's making it so hard to say "we need to wait for the earning settle down" instead of ignoring the payout?
I'm not an active affiliate guy taking this as a full time job, but the total affiliate earning from Oktay's business has been thousands dollars. I remember one time the payout was relative big, the customer support asked Oktay 's advice. Oktay asked me to wait for next month. I thought it was the settle down for some orders. They explained, I waited, I got paid.
It's all about reputation, man.
For whom believe the cancelled order was the issue, Gongyi just sent me an exported file from affiliate system showing the current active orders are $5000+ It's been months without being paid. He has a good resource of good reputable customers. It's not what you think bad consumers.
https://drive.google.com/file/d/0B8dd9UVcSfsCY1dnT1Qtc241d2s/view?usp=sharing
For affiliate, usually it's removed automatically, but it's not for them apparently, not sure why. For the prices they charge, they're incapable of paying out commissions, you can't live off of providing $5/yr 512MB OVZs (after coupon + commissions). Hardware cost money...
That's their business model. They are trading profits for sales. Just like lots of starting companies' experience of expanding market. But that kind of selling model won't last long unless some investment follows. Yet, the lower profits or even losing money for the company should not be shared by marketing websites like @gongyi. So, all is about reputation and sticking to the (implied) contract.
hope dama can get the money. what's your opinion @racksx ?
Hi,
Sorry I have been not much active in the forum, as I was more busy help customers over the tickets, We cannot say that he did not send us customers, but a lot of them are just cancelling or asking for refunds even 30 days later, which we refunded due to PayPal disputes made by no reasons, I also paid him few times without even checking the orders and he was aware of that, I also told him that I need to check the orders one by one and for each completed order I will have him paid, we are working to new rules for our affiliate program this is why we also put a delay in paying everyone, not just him, we lost a lot of money due to people disputes, we will inform everyone about their affiliate status by the end of the month when we will also complete the payment.
I did expect this post as he warned me about this.
Our new design would be ready soon, which will also include the affiliate rules and terms and payout terms.
I'm a new visitor of LET but a old customer of zhujiceping.com
It seemd you find gongyi to help you make ads and you set the 30% aff, and in the tos here said can be refund in 5 days, so it's unreasonable to refuse the aff which have refund after 30 days..
One more thing , what's the usual term should wait for aff
I was curious so I logged into a couple well-known providers who have affiliate programs. Maybe I agreed to something when I enrolled, but looking at several WHMCS, I can't find any agreement that governs the affiliate program.
For example, looking at @Francisco 's WHMCS, TOS, and AUP, I don't see any language around the affiliate program. Same for CatalystHost and HostUs. There's some basic "how it works" language (payout at $300 for Catalyst LOL) but nothing I would call a "contract" or a legal agreement.
Customers can dispute paypal up to 180 days. So I think it'd be reasonable for providers to not pay affiliates for 6 months...right? After all, what's to prevent someone from loading up a bunch of garbage or fake accounts, taking all the affiliate money, and then canceling all the accounts?
I wonder how provider can lost chargeback when they state in TOS 5 days for refund. Other case, like perf issue,if they are real, it's provider fault. I think it's right to pay referral in this case.
Sounds reasonable.
But, that depends on the agreement btw them and the convention in this industry. Problem is, they may agreed to pay affiliates within 3 or 5 or 30days, and the company had paid @gongyi by that rule already. So, @gongyi or other person may presumably thought that is the case, and expected to get affs in 3 or 5 or 30days. If policy changed or something other happed that forced @racksx to change the policy, there should be a formal announcement and certain period of time for the other party to consider to adapt to the new policy or not. I guess that is the right way to make this business model work and benefit both parties.
That's my two cents.
Thanks
@Danielee, you're right, we had no issues paying after 5 days, we caused us lot of problems after, we had a meeting and we decided to change the affiliates, we drafted a new policy which should be available with our new design, but due as technical issues IP blocked by China Great Firewall, we been more busy helping the users instead of focusing on the affiliates, we will have this corrected soon.
@racksx well if it shows up as a commissions amount even after it's canceled, it should be paid. Only reason why it shouldn't be paid is if it was automatically removed when the customer canceled the service.
The only reason not to pay the commissions is if the client has chargeback the payment. Other than that, cancelled means that the client simply did not renew. Which still makes it eligible for a commission. IIRC WHMCS affiliate system wont show cancelled services for services that were never paid for upon signing up so I honestly think that this company is avoiding paying the commissions fairly. If they arent making a profit the affiliate shouldnt be liable for so.
We've seen our share of people that have tried to chargeback after they "Run out of money" to pay us. They use the service for a few months, put in support tickets, nothing but praise. A week after their cancellation processes the chargeback hits.
Mind you, we win all of those since we keep a large sum of logs in Stallion, but now that customer won't be allowed to sign back up because they were dumbasses.
Thankfully Karen took a liking to Fraudrecord so cases like that are now flagged for the masses.
Francisco
Then I am curious why the money he made under the old rules will be checked out under the new rules? Does it mean the new rules can save you about 4000 bucks?
It's the providers' fault not to set the rules rught, so just pay him and take this as a lesson.
Maybe it will work well when you come back with a new brand.
You shouldn't need a rule to not payout for a referral that you had to refund. It's a percentage. X% of 0 is zero. Correcting that is merely thorough accounting.
Do you actually check @gongyi 's affiliate sales list?
Do you want him to calculate how many unpaid active sales already passed 2-3 months? how many unpaid sales already passed 1 month?
So, is this still something to do with customer chargeback/fraud? can you please explain this?
please make a better excuse if you haven't done your work.
https://drive.google.com/file/d/0B8dd9UVcSfsCY1dnT1Qtc241d2s/view?usp=sharing
27/04/2017~ 12/10/2017, affiliate sales list here :
copy from https://www.dedicenter.com/my.affiliates
https://app.box.com/s/b7zbthgm76w09eujbpb7s19zw51bcm1s
here is the screenshot:
https://app.box.com/s/xrd11zacdylq3mjvb0h54102ifd8pnyc
Time : 01/05/2017 to 11/09/2017
active :
915 sales , Commission $3729.78
Cancelled:
838 sales , Commission $3633.70
Fraud:
12 sales , Commission $34.79
pending :
NONE
Suspended:
4 sales , Commission $11.28
Terminated:
79 sales , Commission 212.26
12/09/2017~ 12/10/2017
active sales : 179 , Commission $1273.74
Cancelled sales :130, Commission $830.42
Fraud 2 sales , Commission $11.55
pending : 15 sales , Commission $112.50
Suspended: NONE
Terminated: 2 sales , Commission $34.63