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No argument there. Although, I'm sorry to admit, I have been seduced by the Dark Side and help those looking to relocate their business to greener pastures, specifically Hong Kong - the most business-friendly place in the world, bar none
Getting back on topic here: given the less than optimal business environment in Poland, don't expect flexibility or eagerness to accept "complicated" foreign clients by hosting companies there.
How did you contact them?
My colleague sent several mails to some of the addresses here, but never got an answer: http://www.sprint.pl/contact.html
If you know a contact person there which we can reach directly via e-mail, please tell me his or her e-mail address via a PM!
I am interested in how they did this as well, and while I was looking I found this site https://www.sprintdatacenter.pl/ and I wondered if that is the correct URL? The prices seem very close.
@Hadriel & @dodheimsgard: We contacted info[at]sprintdatacenter.pl yesterday. Hope they will at least give us reply.
What I find strange about sprintdatacenter.pl is that they doesn't seem to have a ticket area, only this site: https://www.sprintdatacenter.pl/contact-us
When we navigate to https://www.sprintdatacenter.pl/panel after having been logged in we see these tabs:
Customer panel | Orders | Invoices and proforma documents | Payments | Profile | Domains
On https://www.sprintdatacenter.pl/support there is also no ticket area.
Did we overlook something?
I will ask people from that company on polish WHT about that problem - @Anthony2016 @Hadriel
@Anthony2016
They dont have ticket area, but they reply to emails 24/7 (less than 30 minutes response time from my experience) and you can call them by phone and tech will answer. I had dedis in over 12 DCs and sprint is one of best.
I got a trial server through sprintdatacenter.pl and everything went pretty smooth. I got the network configuration from them in email within 30 minutes of submitting the ticket.
However, as people said, 20% VAT was added to the trial price and to the overall renewal price. This brings their overall price up considerably and even though the performance was good I think SmartDC and their resellers offers a value that is better. If it wasn't for the VAT for a non-VAT customer for a lower end i3 similar to what Kimsufi offers, its a pretty solid setup.
Does anyone have experiences with artnet.pl in Gdańsk?