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mxroute.com vs mailcheap.co
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mxroute.com vs mailcheap.co

nqservicesnqservices Member
edited November 2016 in General

Hi all,

I'm looking to outsource email service and i'm trying to decide between mxroute.com or mailcheap.co

So I just wanted for anyone using any of this services to share their experience and if possible the main adjantages you think of each one of the services has over the other.

For me quality and reliability are the most important factors. Price comes last on my priorities.

Thanks

mxroute.com vs mailcheap.co
  1. Which one to choose?138 votes
    1. mxroute.com
      81.88%
    2. mailcheap.co
      18.12%
«134

Comments

  • Mailcheap is new. I have not read any bad reviews for them, but they are not old enough to give some safeguards that they are going for the long run. I have not used them, TBH.
    On the other hand, mxroute is an excellent service, run by Jarland (and Ryanarp), the administrator of this community, a well respected member and a very nice guy. The reviews are great, in any thread about emailing there are tons of members that recommend mxroute and their prices are great, too. (I use them for one mail domain of me and I am perfectly happy).
    For a critical service, I would always go with providers that are long enough in the business proven their stability and quality by reviews from trusted forums. So... mxroute

  • nqservicesnqservices Member
    edited November 2016

    @jvnadr said:
    Mailcheap is new.

    Thanks for your opinion. Do you know for how long is mailcheap in business? And also mxroute, how long are they in business?

  • nqservices said: Do you know for how long is mailcheap in business? And also mxroute, how long are they in business?

    Mailcheap is less than a year, if I recall well. Mxroute is over 2 years in business, but the owners (Jarland and Ryanarp) are much longer with their hosting endeavures, that are still going and rock - solid.

    Thanked by 1GCat
  • jvnadr said: a well respected member and a very nice guy ?

    Thanked by 1mikei
  • jarjar Provider

    Thanks for considering MXroute! Me, Ryan, and Josh work pretty hard to ensure a solid service. We're by no means perfect, but always striving to be better.

    On another note, I think mailcheap is a solid contender that you'll be seeing a lot more of. Even I'm running tests to consider leveraging the great work they've done to grow out MXroute, in the way of outbound filtering and MailChannels-like delivery system.

  • Comparing the sites it looks like mailcheap copied mxroutes site layout or is that just a bootstrap thing in general?

  • Do any of them allow marketing emails?

  • @nqservices said:
    For me quality and reliability are the most important factors. Price comes last on my priorities.

    If price isn't a factor, the answer is to buy them both. Use the one you like least as a secondary mail server, or for outgoing messages only.

    Thanked by 1switsys

    I am Impossibly Stupid. Hailed by @jarland as an "incessantly belligerent buffoon." Available for parties. Book early to avoid disappointment.

  • IshaqIshaq Member, Provider

    @drdrake said:
    Do any of them allow marketing emails?

    You mean spam?

    [BudgetNode] DDoS Protected. 7 Locations (US/EU). Check out our latest offer!
  • @jarland said:
    Thanks for considering MXroute! Me, Ryan, and Josh work pretty hard to ensure a solid service. We're by no means perfect, but always striving to be better.

    Seriously I thought you handle MXRoute all alone. I was thinking for as long as I can remember, what will happen if something happened to you that made you in no condition to handle MXRoute? Now my doubt is gone and I can use your service for more serious 'thing' without any hesitation xD

    Sorry for my bad English

  • MikePTMikePT Member, Provider

    @psycholyzern said:

    @jarland said:
    Thanks for considering MXroute! Me, Ryan, and Josh work pretty hard to ensure a solid service. We're by no means perfect, but always striving to be better.

    Seriously I thought you handle MXRoute all alone. I was thinking for as long as I can remember, what will happen if something happened to you that made you in no condition to handle MXRoute? Now my doubt is gone and I can use your service for more serious 'thing' without any hesitation xD

    Ryan will run it if needed.

  • jarjar Provider

    @pcfreak30 said:
    Comparing the sites it looks like mailcheap copied mxroutes site layout or is that just a bootstrap thing in general?

    I'd say any similarities are unintended, IMO. My website is some pretty generic thrown together shit ;)

    Thanked by 1GCat
  • SendGrid uses Mailchannels, I loled.

    Thanked by 2GCat JackH
  • I gotta vouch for MXRoute. Josh and Jarland have been awesome so far.

    Thanked by 2jar TheOnlyDK

    hello world

  • jarjar Provider

    Neoon said: SendGrid uses Mailchannels, I loled.

    Probably use the dedicated solution. Pretty cool thing to do actually. You'd still use your IPs but you'd have MailChannels software as an appliance on your network.

  • HxxxHxxx Member
    edited November 2016

    You guys using mxroute ( @jarland ) for transactional emails or for daily / private emails?

  • @Hxxx said:
    You guys using mxroute ( @jarland ) for transactional emails or for daily / private emails?

    Looking into it for transactional emails since we're having too many issues with Mailgun at the moment.

    hello world

  • HxxxHxxx Member
    edited November 2016

    Do you know what they do different, like for example your own cpanel email server? They use a third party for filtering and correct delivery or is just another cpanel standard server? I mean so much hype for it, there must be something special about it that makes people trust a third party for email instead of using their own cpanel. Just want to make sure if im missing something good or is just another LET hype.

    @tragic said:

    @Hxxx said:
    You guys using mxroute ( @jarland ) for transactional emails or for daily / private emails?

    Looking into it for transactional emails since we're having too many issues with Mailgun at the moment.

  • jarjar Provider

    Hxxx said: I mean so much hype for it, there must be something special about it that makes people trust a third party for email instead of using their own cpanel.

    Check this out: http://billing.mxroute.com/knowledgebase.php?action=displayarticle&id=12

    Thanked by 2Hxxx GCat
  • @jarland

    Do you allow sending automated emails (like through an smtp relay on mxroute)? What kind of daily limits do you have for smtp relay.

    -Adam

  • jarjar Provider

    AdamM said: Do you allow sending automated emails (like through an smtp relay on mxroute)? What kind of daily limits do you have for smtp relay.

    Yeah it's fine. You'd have to create an email account and authenticate it over SMTP to send through, but then it works great for that. I send all WHMCS emails through our system.

    Hard limit right now is 2k per hour (per domain) just to reduce issues when someone's password or computer is compromised and begins sending spam. Beyond that it's mostly just let's talk before you start sending tens of thousands per month.

  • Both look promising. I'll probably give both a whirl soon. I hope to have reviews soon.

    Hopefully, we'll see some Black Friday specials. :P

  • @Hxxx said:
    Do you know what they do different, like for example your own cpanel email server? They use a third party for filtering and correct delivery or is just another cpanel standard server? I mean so much hype for it, there must be something special about it that makes people trust a third party for email instead of using their own cpanel. Just want to make sure if im missing something good or is just another LET hype.

    @tragic said:

    @Hxxx said:
    You guys using mxroute ( @jarland ) for transactional emails or for daily / private emails?

    Looking into it for transactional emails since we're having too many issues with Mailgun at the moment.

    For us, delivery is important and I rather go with a solution that just works and focus our resources helping our customers :) It would be a shame to spend hours and hours worrying about delivery (when @jarland has already proven solution) and take that away support time from our customers.

    hello world

  • jarland said: Yeah it's fine. You'd have to create an email account and authenticate it over SMTP to send through, but then it works great for that. I send all WHMCS emails through our system.

    Great, I am a pretty happy sendGrid customer, but it would be nice to be able to have a nice webmail aspect (which is missing in sendGrid). I send about 1-2K a month, mostly all automated in response to user actions on a web app. I will definitely look into you all in my next project.

    -Adam

  • mailcheapmailcheap Member, Provider

    @nqservices said:

    @jvnadr said:
    Mailcheap is new.

    Thanks for your opinion. Do you know for how long is mailcheap in business? And also mxroute, how long are they in business?

    Mailcheap was started in September 2015; so its been a little over an year. Find more about us here.

    Mailcheap.co (Cyberlabs s.r.o. & Cyberlabs Inc.) | Dedicated Email Servers | Complete API support | AI Spam Filtering
    Affiliate program w/ 50% commission

  • Hxxx said: Do you know what they do different, like for example your own cpanel email server? They use a third party for filtering and correct delivery or is just another cpanel standard server? I mean so much hype for it, there must be something special about it that makes people trust a third party for email instead of using their own cpanel.

    You can refer here: https://billing.mxroute.com/knowledgebase.php?action=displayarticle&id=12

  • mxroute is great .. never had any issue till now..

  • Do either allow reselling?

    I'm not interested in selling on mass or any of that crap but I do have a few friends I still provide hosting services to and I always worry about things like issues with mail since it's not my dayjob and I might not be around for at least a few hours to look at it if it did go tits up.

    It's actually why my own email is on Office365 at the moment, had a raid card go bad a few years back. Didn't lose any data but having email unavailable for multiple hours when you get the backups restored on another server.etc was an eye opener.

  • @Ishaq said:

    @drdrake said:
    Do any of them allow marketing emails?

    You mean spam?

    Only people who don't have a marketing strategy call marketing emails spam. NO, it's not spam. I have been using sendgrid for a year now and i have received 0 spam reports.

  • @drdrake said:

    @Ishaq said:

    @drdrake said:
    Do any of them allow marketing emails?

    You mean spam?

    Only people who don't have a marketing strategy call marketing emails spam. NO, it's not spam. I have been using sendgrid for a year now and i have received 0 spam reports.

    I agree with @drdrake, providers and members here on LET just outright jump to SPAM conclusion for anyone inquiring about Email marketing. Even people say "Is Email marketing even alive ? do people still do it?" kind of things out of their gut which just shows how minuscule their digital marketing knowledge is. Sure it does have its caveats, and has its share of bad contenders, but businesses really leverage this traditional marketing platform to generate a significant amount of revenue in every legal and ethical way. Email Service Providers nearly tripled in last 2 years that I have been watching

  • @drdrake said:
    Only people who don't have a marketing strategy call marketing emails spam.

    No, everyone who is not privy to the relationship between an email sender and its recipient can reasonably question how spammy it is. In particular, spammers are notorious for trying to assert that what they're doing is not spamming. If you don't want to be put in the company of spammers, you need to start by not adopting their same arguments when you try to defend you use of email as a marketing tool.

    I have been using sendgrid for a year now and i have received 0 spam reports.

    Murderers who don't get arrested are still murderers. I used to get upwards of 5000 spam/day at the point I stopped bothering to report them and completely changed my anti-spam measures.

    I am Impossibly Stupid. Hailed by @jarland as an "incessantly belligerent buffoon." Available for parties. Book early to avoid disappointment.

  • jarjar Provider

    Marketing emails are fine with me. If it's a double opt in list.

  • sleddogsleddog Member
    edited November 2016

    drdrake said: Only people who don't have a marketing strategy call marketing emails spam.

    mehargags said: I agree with @drdrake, providers and members here on LET just outright jump to SPAM conclusion for anyone inquiring about Email marketing.

    Anyone looking for a <= $7/month service isn't implement an email "marketing strategy". They're looking for a cheap means of sending bulk mail.

    Thanked by 1k0nsl
  • @sleddog said:

    drdrake said: Only people who don't have a marketing strategy call marketing emails spam.

    mehargags said: I agree with @drdrake, providers and members here on LET just outright jump to SPAM conclusion for anyone inquiring about Email marketing.

    Anyone looking for a <= $7/month service isn't implement an email "marketing strategy". They're looking for a cheap means of sending bulk mail.

    Well actually I am also looking for an email service to move away from cpanel.

  • Signed up for Mailcheap Starter package but my order ended up in a scam folder. Emailed support on that and the service was completed after receiving scan of my ID and PayPal screenshot. But after configuring and adding 10 domains got an email that my account was terminated without reason. Tried to arrange different payment methods (bitcoin) but have been told just to go out.

    It's either looks like a scam or child company. Don't signup if you value your time. The service is a real garbage!

  • jarjar Provider

    @asitnik said:
    Signed up for Mailcheap Starter package but my order ended up in a scam folder. Emailed support on that and the service was completed after receiving scan of my ID and PayPal screenshot. But after configuring and adding 10 domains got an email that my account was terminated without reason. Tried to arrange different payment methods (bitcoin) but have been told just to go out.

    It's either looks like a scam or child company. Don't signup if you value your time. The service is a real garbage!

    One of the domains wasn't freeviagranow.online was it? ;)

    Thanked by 2mailcheap scttmthsn
  • mailcheapmailcheap Member, Provider

    @asitnik said:
    Signed up for Mailcheap Starter package but my order ended up in a scam folder. Emailed support on that and the service was completed after receiving scan of my ID and PayPal screenshot. But after configuring and adding 10 domains got an email that my account was terminated without reason. Tried to arrange different payment methods (bitcoin) but have been told just to go out.

    It's either looks like a scam or child company. Don't signup if you value your time. The service is a real garbage!

    Hello asitnik,

    I would like to apologize for wasting your time with verification. While signing up, your order was flagged by Maxmind's fraud detection system due to address being in Russia and IP in Ukraine but later on we received an email warning from Maxmind stating high volume of fraudulent orders from this IP. The Basic 1 plan you ordered had only 1 domain (added a few hrs before) and you were given 48 hrs to migrate the domain/data to a different service before cancellation was processed. We were very clear regarding why the account was being cancelled and the grace period allowed before processing cancellation.

    We're working with Maxmind to improve their email warning to be in real-time to avoid these issues in the future.

    Best Regards,


    Pavin.

    @jarland said:

    @asitnik said:
    Signed up for Mailcheap Starter package but my order ended up in a scam folder. Emailed support on that and the service was completed after receiving scan of my ID and PayPal screenshot. But after configuring and adding 10 domains got an email that my account was terminated without reason. Tried to arrange different payment methods (bitcoin) but have been told just to go out.

    It's either looks like a scam or child company. Don't signup if you value your time. The service is a real garbage!

    One of the domains wasn't freeviagranow.online was it? ;)

    Adding a vigraxxxx domain didn't help his case either!

    Thanked by 2Waldo19 jvnadr

    Mailcheap.co (Cyberlabs s.r.o. & Cyberlabs Inc.) | Dedicated Email Servers | Complete API support | AI Spam Filtering
    Affiliate program w/ 50% commission

  • fbcpckfbcpck Member
    edited November 2016

    MXroute, because the fact that jarland owns it kinda makes me think I'm in the right hands (◕‿◕✿)

    Granted, I'm only using it for personal use; only a couple hundred incoming emails per month.

    Thanked by 1jar
  • @jarland does mxroute have any api integration?

    Fullstack dev Fb | Github

    Fan of VPSDime & BuyVM & now QuickPacket

  • RalliasRallias Member, Provider

    lukesUbuntu said: @jarland does mxroute have any api integration?

    Yes

  • plan to open reseller package?

  • HxxxHxxx Member

    Reselling is cancer.

    Thanked by 2Maounique doghouch
  • williewillie Member
    edited March 2017

    @merkurius said:
    plan to open reseller package?

    Necro... they do have an affiliate program though.

    #lexit spread the word.

  • MXRoute is straight forward, and is working great! I've been with them for some time.

    Thanked by 1jar
  • I'm happy with mxroute for personal email. There's an issue with cpanel that imho makes it unsuitable for hosting other people's email: the plan owner can access all of the mailboxes. So if I make accounts for my friends on one of my domains at mxroute, I can read their email, and I'd rather not have that ability.

    I brought this up with Jarland and iirc it's not easily fixable with cpanel. But it should still be temporary since mxroute intends to switch to its own panel (or some other cpanel alternative) at some point.

    It's pretty dumb of cpanel to have set things up that way so with any luck, they will someday fix it too.

    Thanked by 1jar

    #lexit spread the word.

  • I'm also happy with MXRoute for my company emails (around 20~ accounts with a few hundreds email daily). Works perfect and I'd recommend it.

    Thanked by 1jar
  • I think @jarland is a pretty swell guy and I respect him, but mail Id never host in the USA, just out or principle.

    Been pretty happy with @mailcheap and Pavin is also a really great guy.

    Thanked by 1mailcheap
  • WSSWSS Member

    @MagicalTrain said:
    I think @jarland is a pretty swell guy and I respect him, but mail Id never host in the USA, just out or principle.

    Why not? Our government will happily store all of your conversations- forever, with no direct charge!

    Thanked by 2switsys KeyJey
  • busbrbusbr Member

    @WSS said:

    @MagicalTrain said:
    I think @jarland is a pretty swell guy and I respect him, but mail Id never host in the USA, just out or principle.

    Why not? Our government will happily store all of your conversations- forever, with no direct charge!

    NSA didn't restore my data when my hard drive failed. Deadpool!

    Thanked by 1WSS
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