TragicServers - A Good Example of How to Stand Out From Other Providers
A while back I bought a TragicServers 128. Then later they had a 4GB sale I couldn't pass up.
Service has been fine, though I've just been using them for lab stuff. This isn't a review.
At the time I bought the VPSes, TragicServers was just another generic host to me. Site was nothing special (probably a template) with WHMCS and Solus. Their pricing was aggressive and given the name, I assumed the owners were young. They've been around a few years but I'd assumed they were just another generic LowEndHost that would run for a year and then stop responding to ping one day...
And to some extent, they are Yet Another Provider. It's the same virtualization, Solus, etc. But what I've liked is their frequent contact:
when I signed up, I got an email 10 days later saying "thanks for choosing us, what are we doing well/not so well?"
I've periodically gotten special offers for customers only. Stuff they might eventually post for the general public but offer to their existing customers first. The 4GB deal I got was one example.
This week i got a survey invitation from them in which they asked various questions about how they could improve service, and gave a small account credit at the end.
Mostly I stick to super-reputable hosts or the big players. When I step out of those zones, it's into a sea of VPS hosts where everything is just a copy of a copy of a copy. Another host with OvZ, WHMCS, and Solus...woo freakin' hoo.
But @tragic has managed to differentiate themselves not by truly offering something different, but rather by frequently talking to their customers and finding ways to keep their name in customer's minds.
No shilling or affiliate codes here...just sharing as an example of how someone with a very generic offer can still find ways to differentiate.
For LET support, please visit the support desk.