Internetbs is bullshit
7 days ago I an email from their abuse department saying:
We have put your following domain(s) on hold:
The problem here is that my domain does NOT have any A records, its NOT hosting any website at all so it could not host any malware. I used it for private email hosting. I sent 1-2 per week and mostly received stuff (4-5 emails per week).
10 minutes after getting this email I responded from a different email asking for more information. No response.
After 2 hours I hit them up on live chat. They said they got the email and will review it shortly. No response.
Every day for 7 days I talked to them in live chat asking to respond to my email, they said they will shortly. No response.
During this time my domain was completely suspended. My email stopped working and I have no idea what important stuff I missed. No way to move it either. I had to guess when I would get my invoices to pay for servers.
Today after 7 days they finally did (after harassing the live chat again). Now they want me to prove that my whois information is correct by sending my ID to them and describe how I was using the domain...
No idea what I am going to do now. If they dont get me my domain back I will need to get a new one and hit the support of all the services I used to change my email which wont be easy.
Move away your domains if you dont want to become a hostage.