VULTR Seattle Node Failure
So yesterday I get this light hearted email from vultr telling me that my node is down and that they will investigate. 4 hours later I get a second notice that my node was toast and too bad for me. Oh yea, they would credit my account for 2 months out of the generosity of their hearts.
This is totally unacceptable. And it happened only 6 months or so after signing up. I'm glad that this was not a full production server. I was testing the waters to see if they were reliable. Now that I see they are not, I will stay with my other cloud provider who has been flawless for several years. I was investigating because I don't like to keep all of my eggs in one basket.
I sent a support request to close my account. I indicated my dismay and disgust with their company. I quickly got a response informing me that they would close my account without any apologies or explanations that any respectable company would have offered.
If this is how they operate, I doubt that they will ever make it to the big leagues.