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β€Ί Looking for an additional remote support rep!
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Looking for an additional remote support rep!

FranciscoFrancisco Top Provider
edited May 11 in Offers

Hello everyone,

I'm looking to hire a new remote person to work L1/L2 type of support tickets. I'm looking for someone that can work during Saturday/Sunday during main business hours (9 - 5 PST) at minimum. The more days you want to work the better, but those are the minimum.

The perfect candidate would have:

  • Experience with cPanel and at least dabbed into Directadmin. Experience in Directadmin would be a huge plus.
  • A good handling on trouble shooting and debugging. I need someone that can work at a problem, even if it means trolling around stackoverflow.
  • A decent grasp of the english language. Other languages such as Spanish and Chinese would be a huge plus.
  • Experienced in Linux at the very least. Experience in Windows would be a major positive.

Wage will be negotiated.

Please PM me here with your resumes or just to talk things over.

Francisco

BuyVM - Free DirectAdmin, Softaculous, & Blesta! / Anycast Support! / Windows 2008, 2012, & 2016! / Unmetered Bandwidth!
BuyShared - Shared & Reseller Hosting / cPanel + Softaculous + CloudLinux / Pure SSD! / Free Dedicated IP Address

Comments

  • thanosthanos Member

    Francisco said: search://+remote:sup?rep=%3Cinsert-my-name-and-your-finger-here%3E

  • FranciscoFrancisco Top Provider

    @thanos said:

    Francisco said: search://+remote:sup?rep=%3Cinsert-my-name-and-your-finger-here%3E

    ...Are you trying to snap my thread?

    Francisco

    Thanked by 1Waqass
    BuyVM - Free DirectAdmin, Softaculous, & Blesta! / Anycast Support! / Windows 2008, 2012, & 2016! / Unmetered Bandwidth!
    BuyShared - Shared & Reseller Hosting / cPanel + Softaculous + CloudLinux / Pure SSD! / Free Dedicated IP Address
  • BetaRacksBetaRacks Member

    Francisco said: A good handling on trouble shooting and debugging. I need someone that can work at a problem, even if it means trolling around stackoverflow.

    It means that all problems must be solved by ourselves. Can't we refer to the existing solutions on the network?

  • FranciscoFrancisco Top Provider

    BetaRacks said: It means that all problems must be solved by ourselves. Can't we refer to the existing solutions on the network?

    No, it means that you can look at the problem and at least attempt to fix it and can work towards it. Not just kick the ticket to me and say "i dunno".

    Asking myself or Anthony for help is fine. Asking on every single ticket, every single time, is a problem.

    Francisco

    BuyVM - Free DirectAdmin, Softaculous, & Blesta! / Anycast Support! / Windows 2008, 2012, & 2016! / Unmetered Bandwidth!
    BuyShared - Shared & Reseller Hosting / cPanel + Softaculous + CloudLinux / Pure SSD! / Free Dedicated IP Address
  • handyhosthandyhost Member

    Better to mention the time zone. Assuming it's US working hours.

    Thanked by 1Francisco
  • FranciscoFrancisco Top Provider

    @handyhost said:
    Better to mention the time zone. Assuming it's US working hours.

    Good call. Updated.

    Francisco

    Thanked by 1handyhost
    BuyVM - Free DirectAdmin, Softaculous, & Blesta! / Anycast Support! / Windows 2008, 2012, & 2016! / Unmetered Bandwidth!
    BuyShared - Shared & Reseller Hosting / cPanel + Softaculous + CloudLinux / Pure SSD! / Free Dedicated IP Address
  • cpsdcpsd Member

    What do you think about @MikePT ?

    Thanked by 1MikePT
  • alexvolkalexvolk Member

    @cpsd said:
    What do you think about @MikePT ?

    El Cheapo supportβ„’

    Thanked by 1MikePT

    Trying to be positive and friendly :)

  • handyhosthandyhost Member

    @Francisco said:
    Good call. Updated.

    Francisco

    Can lend a helping hand so I can polish my knowledge more with issues but the time zone different is more.

  • JoeMeritJoeMerit Member

    MrGeneral is just what BuyVM needs!

    Thanked by 1MikePT
  • jlayjlay Member
    edited May 11

    I wouldn't mind helping out as I spend too much time online anyway, but non-competes...

    Best of luck Fran

    Site Reliability Engineer - happy to help with anything Linux!

  • HarambeHarambe Member

    Can I get paid in bananas? 🍌🍌

    🐴 $2/mo 512MB KVM - Unmetered bandwidth. $1.25 for 256GB Block Storage - from BuyVM (aff)

  • FranciscoFrancisco Top Provider

    @Harambe said:
    Can I get paid in bananas? 🍌🍌

    Sorry, hay only.

    Francisco

    BuyVM - Free DirectAdmin, Softaculous, & Blesta! / Anycast Support! / Windows 2008, 2012, & 2016! / Unmetered Bandwidth!
    BuyShared - Shared & Reseller Hosting / cPanel + Softaculous + CloudLinux / Pure SSD! / Free Dedicated IP Address
  • HarambeHarambe Member

    @Francisco said:

    @Harambe said:
    Can I get paid in bananas? 🍌🍌

    Sorry, hay only.

    Francisco

    Can we meet in the middle on apples or carrots?

    🐴 $2/mo 512MB KVM - Unmetered bandwidth. $1.25 for 256GB Block Storage - from BuyVM (aff)

  • jetchiragjetchirag Member

    @cpsd said:
    What do you think about @MikePT ?

    I don't think he do weekends

    Francisco said: Saturday/Sunday

    Thanked by 1MikePT

    ^-^!

  • benj0xbenj0x Member
    edited May 11

    @jetchirag said:

    @cpsd said:
    What do you think about @MikePT ?

    I don't think he do weekends

    Francisco said: Saturday/Sunday

    On another board, he said, that he's considering to work on weekends

    @MikePT said:
    We're considering working during weekends, so yeah, sent Francisco a PM.

    Thanked by 1MikePT

    is annoyed of VirMach's Black Friday Flash Sale Page.

  • jetchiragjetchirag Member

    Oh, wasn't aware.

    ^-^!

  • Mahfuz_SS_EHLMahfuz_SS_EHL Member, Provider

    Sadly I'm not from a Computer Science Background :disappointed:

    AlphaSSL Revocation Issue is being investigated.

  • deankdeank Member, Troll

    Why isn't @MikeET here yet?

    Or was it @MikePT?

    Thanked by 1MikePT

    I have not created a single thread. Verify it if you dare.

  • stephfd21stephfd21 Member

    Hey @Francisco, steph here. Given the type of tickets I usually open for my reseller plan, do you think I'd be good for the gig? I mean, I usually get them solved myself, just that damn ip unblocker never works for me :( :( :(

  • FranciscoFrancisco Top Provider

    @stephfd21 said:
    Hey @Francisco, steph here. Given the type of tickets I usually open for my reseller plan, do you think I'd be good for the gig? I mean, I usually get them solved myself, just that damn ip unblocker never works for me :( :( :(

    Ahaha. I had to fix a lot of bugs in it but it works now.

    You'd probably be fine. You're welcome to apply.

    Francisco

    Thanked by 1Ympker
    BuyVM - Free DirectAdmin, Softaculous, & Blesta! / Anycast Support! / Windows 2008, 2012, & 2016! / Unmetered Bandwidth!
    BuyShared - Shared & Reseller Hosting / cPanel + Softaculous + CloudLinux / Pure SSD! / Free Dedicated IP Address
  • bapakebapake Member

    Very interesting job offer Frans

  • MikePTMikePT Member, Provider

    Thank you guys! <3

    Yeah weekends may very well be what we need...

    We're expecting a baby so yeah, money is needed, and I stay most of the time in the office or at home anyway!

    Sent @Francisco a message :)

    Thanked by 1Ympker
  • MikePT said: Sent Francisco a message

    IT'S HAPPENING!

    I mean, I hope. It's not everyday you're looking for a support rep and you get the General itself. ;)

    Thanked by 2MikePT Ympker
  • CConnerCConner Member, Provider

    @MikePT said:
    Thank you guys! <3

    Yeah weekends may very well be what we need...

    We're expecting a baby so yeah, money is needed, and I stay most of the time in the office or at home anyway!

    Sent @Francisco a message :)

    Good luck Mike :)

    Thanked by 1MikePT

    GameDash, an AIO solution uniting billing, support & game server management platform.
    Visit our website or join our Discord to find out more.

  • BharatBBharatB Member, Provider

    @MikePT said:

    Good luck :)

    Thanked by 1MikePT

    Readydedis, LLC - Managed Dedicated Servers

  • MikePTMikePT Member, Provider

    @SCAM_DONT_BUY said:

    MikePT said: Sent Francisco a message

    IT'S HAPPENING!

    I mean, I hope. It's not everyday you're looking for a support rep and you get the General itself. ;)

    Hell yeah! :P

    @CConner said:

    @MikePT said:
    Thank you guys! <3

    Yeah weekends may very well be what we need...

    We're expecting a baby so yeah, money is needed, and I stay most of the time in the office or at home anyway!

    Sent @Francisco a message :)

    Good luck Mike :)

    @BharatB said:

    @MikePT said:

    Good luck :)

    Thanks guys!

  • YmpkerYmpker Member

    @MikePT said:
    Thank you guys! <3

    Yeah weekends may very well be what we need...

    We're expecting a baby so yeah, money is needed, and I stay most of the time in the office or at home anyway!

    Sent @Francisco a message :)

    Congratulations on the baby mate! All the best <3

  • SetsuraSetsura Member

    Would knowing you from the DA period be a plus or minus?

    Will shill for Pop-Tarts(must be strawberry flavour).

  • Francisco,
    I'm a huge fan of your service, I've talked to you and Anthony a few times. We had some issues on my node this week and like magic ... They were gone. I would answer support tickets for you boys (and Karen) for free. Fact is I'm a power user. Anyone that visits this forum meets that criteria. Your team is above and beyond that level. My $15 a month won't ever go any where else. You guys and girls rock! If you had a forum or a volunteer ticket system I'm there to help out. I mean that sincerely. Technology is my passion and I work in a very different industry. This is where I come for enjoyment.

    -Eric

    Thanked by 3Trav level6 coreflux
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