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β€Ί Looking for an additional remote support rep!
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Looking for an additional remote support rep!

FranciscoFrancisco Top Host, Host Rep, Veteran
edited May 2020 in Offers

Hello everyone,

I'm looking to hire a new remote person to work L1/L2 type of support tickets. I'm looking for someone that can work during Saturday/Sunday during main business hours (9 - 5 PST) at minimum. The more days you want to work the better, but those are the minimum.

The perfect candidate would have:

  • Experience with cPanel and at least dabbed into Directadmin. Experience in Directadmin would be a huge plus.
  • A good handling on trouble shooting and debugging. I need someone that can work at a problem, even if it means trolling around stackoverflow.
  • A decent grasp of the english language. Other languages such as Spanish and Chinese would be a huge plus.
  • Experienced in Linux at the very least. Experience in Windows would be a major positive.

Wage will be negotiated.

Please PM me here with your resumes or just to talk things over.

Francisco

Comments

  • thanosthanos Member

    Francisco said: search://+remote:sup?rep=%3Cinsert-my-name-and-your-finger-here%3E

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @thanos said:

    Francisco said: search://+remote:sup?rep=%3Cinsert-my-name-and-your-finger-here%3E

    ...Are you trying to snap my thread?

    Francisco

    Thanked by 1HostMayo
  • Francisco said: A good handling on trouble shooting and debugging. I need someone that can work at a problem, even if it means trolling around stackoverflow.

    It means that all problems must be solved by ourselves. Can't we refer to the existing solutions on the network?

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    BetaRacks said: It means that all problems must be solved by ourselves. Can't we refer to the existing solutions on the network?

    No, it means that you can look at the problem and at least attempt to fix it and can work towards it. Not just kick the ticket to me and say "i dunno".

    Asking myself or Anthony for help is fine. Asking on every single ticket, every single time, is a problem.

    Francisco

  • handyhosthandyhost Member, Host Rep

    Better to mention the time zone. Assuming it's US working hours.

    Thanked by 1Francisco
  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @handyhost said:
    Better to mention the time zone. Assuming it's US working hours.

    Good call. Updated.

    Francisco

    Thanked by 1handyhost
  • cpsdcpsd Member

    What do you think about @MikePT ?

    Thanked by 1MikePT
  • @cpsd said:
    What do you think about @MikePT ?

    El Cheapo supportβ„’

    Thanked by 1MikePT
  • handyhosthandyhost Member, Host Rep

    @Francisco said:
    Good call. Updated.

    Francisco

    Can lend a helping hand so I can polish my knowledge more with issues but the time zone different is more.

  • JoeMeritJoeMerit Veteran

    MrGeneral is just what BuyVM needs!

    Thanked by 1MikePT
  • jlayjlay Member
    edited May 2020

    I wouldn't mind helping out as I spend too much time online anyway, but non-competes...

    Best of luck Fran

  • HarambeHarambe Member, Host Rep

    Can I get paid in bananas? 🍌🍌

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @Harambe said:
    Can I get paid in bananas? 🍌🍌

    Sorry, hay only.

    Francisco

  • HarambeHarambe Member, Host Rep

    @Francisco said:

    @Harambe said:
    Can I get paid in bananas? 🍌🍌

    Sorry, hay only.

    Francisco

    Can we meet in the middle on apples or carrots?

  • @cpsd said:
    What do you think about @MikePT ?

    I don't think he do weekends

    Francisco said: Saturday/Sunday

    Thanked by 1MikePT
  • benj0xbenj0x Member
    edited May 2020

    @jetchirag said:

    @cpsd said:
    What do you think about @MikePT ?

    I don't think he do weekends

    Francisco said: Saturday/Sunday

    On another board, he said, that he's considering to work on weekends

    @MikePT said:
    We're considering working during weekends, so yeah, sent Francisco a PM.

    Thanked by 1MikePT
  • Oh, wasn't aware.

  • Mahfuz_SS_EHLMahfuz_SS_EHL Host Rep, Veteran

    Sadly I'm not from a Computer Science Background :disappointed:

  • deankdeank Member, Troll

    Why isn't @MikeET here yet?

    Or was it @MikePT?

    Thanked by 1MikePT
  • Hey @Francisco, steph here. Given the type of tickets I usually open for my reseller plan, do you think I'd be good for the gig? I mean, I usually get them solved myself, just that damn ip unblocker never works for me :( :( :(

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @stephfd21 said:
    Hey @Francisco, steph here. Given the type of tickets I usually open for my reseller plan, do you think I'd be good for the gig? I mean, I usually get them solved myself, just that damn ip unblocker never works for me :( :( :(

    Ahaha. I had to fix a lot of bugs in it but it works now.

    You'd probably be fine. You're welcome to apply.

    Francisco

    Thanked by 1Ympker
  • bapakebapake Member

    Very interesting job offer Frans

  • MikePTMikePT Moderator, Patron Provider, Veteran

    Thank you guys! <3

    Yeah weekends may very well be what we need...

    We're expecting a baby so yeah, money is needed, and I stay most of the time in the office or at home anyway!

    Sent @Francisco a message :)

    Thanked by 2Ympker sagarvai
  • MikePT said: Sent Francisco a message

    IT'S HAPPENING!

    I mean, I hope. It's not everyday you're looking for a support rep and you get the General itself. ;)

    Thanked by 3MikePT Ympker sagarvai
  • CConnerCConner Member, Host Rep

    @MikePT said:
    Thank you guys! <3

    Yeah weekends may very well be what we need...

    We're expecting a baby so yeah, money is needed, and I stay most of the time in the office or at home anyway!

    Sent @Francisco a message :)

    Good luck Mike :)

    Thanked by 1MikePT
  • BharatBBharatB Member, Patron Provider

    @MikePT said:

    Good luck :)

    Thanked by 1MikePT
  • MikePTMikePT Moderator, Patron Provider, Veteran

    @SCAM_DONT_BUY said:

    MikePT said: Sent Francisco a message

    IT'S HAPPENING!

    I mean, I hope. It's not everyday you're looking for a support rep and you get the General itself. ;)

    Hell yeah! :P

    @CConner said:

    @MikePT said:
    Thank you guys! <3

    Yeah weekends may very well be what we need...

    We're expecting a baby so yeah, money is needed, and I stay most of the time in the office or at home anyway!

    Sent @Francisco a message :)

    Good luck Mike :)

    @BharatB said:

    @MikePT said:

    Good luck :)

    Thanks guys!

  • YmpkerYmpker Member

    @MikePT said:
    Thank you guys! <3

    Yeah weekends may very well be what we need...

    We're expecting a baby so yeah, money is needed, and I stay most of the time in the office or at home anyway!

    Sent @Francisco a message :)

    Congratulations on the baby mate! All the best <3

  • SetsuraSetsura Member

    Would knowing you from the DA period be a plus or minus?

  • Francisco,
    I'm a huge fan of your service, I've talked to you and Anthony a few times. We had some issues on my node this week and like magic ... They were gone. I would answer support tickets for you boys (and Karen) for free. Fact is I'm a power user. Anyone that visits this forum meets that criteria. Your team is above and beyond that level. My $15 a month won't ever go any where else. You guys and girls rock! If you had a forum or a volunteer ticket system I'm there to help out. I mean that sincerely. Technology is my passion and I work in a very different industry. This is where I come for enjoyment.

    -Eric

    Thanked by 3Trav level6 coreflux
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