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Naughty Users list
Hello there,
This is my first time posting here. I have a nice vps from nodeserv and a small vps from nano vz. I bought my nano vz today and found out all of a sudden that it was suspended coz of some idiot that goes by the name "vijay" in here who apparently is an email spammer. Well they saw my name and were convinced that i was the same guy and suspended my account without even asking me a question. In a country as big as India, the name vijai is so common that it is almost a blind and irrational thing to go to such conclusion. Anyway I answered the ticket and said i am in fact not the same "vijay".
Before i could even post my reply it was un suspended which was nice. Still it would have been much better if there was a naughty user list shared among all the providers signed up here to avoid such hasty decisions. Being hasty is a good way to loose a good amount of users.
{ Edit : The issue was almost immediately fixed. This was mostly posted as an awareness thingy and nothing more. Internet always wins. }
Comments
WOW. Just.. wow.
Well, that's not great, is it. Disappointing behaviour.
:-P
Would they have done the same if the spammer was named John and another user named John signed up?
They take the phrase small world quite literally.
FraudRecord is kind of a naughty users list...
Wow that pretty sad to see. A provider should definitely not jump to conclusions like this.
We have 0 restrictions regarding blocked or limited ports yet have very little spam incidents, usually due to old customers which are hacked (using WP or kloxo/zpanel) Due to low rate coming from some of those (using php mail function) it may take a while until there are blocklists which show the IPs, otherwise our alerts are raised in the first minutes.
Perhaps. If John's middle name is "Leroy" they might be, uh, checking his credit worth before letting him use the service ^^
You never know.
Anyway, sad to hear about your experience. That's just plain bad.
But it was activated right back in 2 minutes which was good. Still keeping a list of abusers (information more than just a name) would help them.
This is really deplorable and disgusting. Smells of racist attitude.
This is my bad.
100% my fault. I accept this was wrong and unacceptable. However I am not racist or discriminative.
This action was completed incorrectly and has been recified.
It was a simple check which I had done incorrectly and was to keep the network clean.
In future such thing will not occur.
Plus I was not being racist. It was 100% a mis-read
I wouldn't go as far as to say it was racially motivated. That's a little absurd. Due to the ticket times you can tell that the provider realized they made a mistake and rectified it quickly.
Thank you for understanding
Ermm. Provider was faster than anyone. I just had to let everyone know so that other vps providers do not mistake me for the same "vijay" strolling around here. It was in no way to defame the providers. They have been nice and re activated it in minutes.
Oops facepalm
I am the worst of all at speaking English. I am a britsh northerner (ask linuxthefish :P)
*me looks at the ticket
... that grammar
:P love you too
there is more to go around.
Don't worry, Timmy! We still love you
Hmm; so much love :P
This doesn't answer the real question. If I purchase and the IP is blacklisted, will I get a refund?
(This post is a joke)
LowEndTrolls is in action
(The grammar is a joke)
Was the check to see if the user's name was Vijay?
Yes and I failed
That's still a pretty bad check, you can't suspend/reject orders based on a single name alone.
I must be missing something...
Was more of a Joke
:P Plus we don't allow email spam on our network. He is actually a past custom doing some research. He got refunded. xD
Legit trolling
>
:P Plus we don't allow email spam on our network. He is actually a past custom doing some research. He got refunded. xD
>
Legit trolling
I wouldn't consider this situation a joke, regardless of the price of the VPS it you still deserve top notch service and support, and not trolling from the ISP.
Nor do I. I have rectified the situation with the customer. I offered a full refund (out of my own pocket) he refused it and said it was fine.
He didnt get the top noch service we are known for thats why I offered a refund due to it being my fault.