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Comments
Do an mtr, much more helpful than a traceroute. That is of course if you still want to stay with Bitaccel. Honesly I thought Corey would pay more attention to his customers.
@Corey hope to get a better answer!
It takes more information than "it's broke fix it!!!!!!" to fix things.
Granted his responses are pathetic and non existent..
Well I'm still trying to fix the issue. The first time I was able to find the issue rather quickly but right now the abusive customer seems rather elusive.
@Ruriko
You forgot to censor your IP in the ticket screenshot.
That's ok my ip dynamically changes
Your vps IP doesn't.
Ok all problems solved
Please remove the vps ip in your screenshot.
Edit: Oops looks like you already did. Thank you for your business!
is seems they dont have any backups - LAX nodes are dead, time to find someone who actualy cares about customers