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Comments
Sue.
Move on
Have you tried making multiple threads on a forum about the same issue?
You need to work it out with the provider, or move on. If they're not responding to you via the official channels I don't see why it would be any different here.
Chargeback
Try putting the entire problem in the thread subject, not only 80% of it
OP suspended for abuse, OP pleads ignorance to abuse, Plea of ignorance denied, OP creates PMS threads.
OP also likely got the VPS **for free **from the provider given that I'm yet to have seen a single person say they've paid for the EH service.. I may be wrong for all I know but I may be right..
@dahartigan full disclosure - you used to hype them on LET (along with prior hyping of hostdoc, woot, alpha, et al.)
@dahartigan @databoss @jackb
Someone chatted with me privately and it has been resolved.
It may be the reason for the too much traffic...
11 May 2021
10 Jun 2021
Prev Month Next Month
Limit : 10240 GB
Utilised : 62.98 GB
% utilized : 0.62 %
Hello,
Our risk team has completed the review process on your account and has determined that we will not be able to service your hosting needs. We sincerely apologize for any inconvenience this may have caused, our risk team does perform certain security checks and does not always disclose reasoning for their decisions, not even to us customer service agents.
At this time I have issued a full refund back to your Paypal account.
We will need to respectfully request for you to locate another hosting provider to service your hosting needs.
Alternatively, our risk team did mention that they will be able to make an exception and allow you to utilize our services if you are able to pay using any of these three payment methods: Cryptocurrency, Alipay, UnionPay
RackNerd - Introducing Infrastructure Stability
https://www.racknerd.com/
So it's not evolution host it's racknerd?
It sounds like mjj chargeback mitigation to me.
Great, We've doubled your bandwidth.
...
lol - so the "risk team" obviously sees a financial risk, even though they didn't disclose reasoning?! Is the "risk team" and CS same person?
but you can only use half?
Hello @insoxin -- I noticed we were mentioned here and you've also mentioned this has been resolved, I'm not sure if this was resolved with our team or perhaps a third party person (of which you may have acquired an account) or similar. I don't have enough data yet to know what went on.
If there's anything outstanding you need assistance with, I'd be happy to look/help where possible.
Just send me an email [email protected]