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same
What
what
I also can’t login in their control panel anymore.
It says
And I am also using the same usual password with a password manager.
@hosthatch @HostHatch_Kelvin I think something is wrong with your auth system.
I'm hitting the same issue.
Well that's one way to reduce the number of tickets opened. You can't open a ticket if you can't log in!
Yeah lol
Looks like the TLS certificate for their WHMCS subdomain expired today: https://portal.hosthatch.com/. I'm surprised that this wasn't caught by monitoring, as it's common to have alerts for certificate expiry 60, 30, 14, 7 and 3 days before expiry.
Screenshot: https://d.sb/2021/06/firefox_24-23.44.01.png
Their custom portal still uses WHMCS's API in the backend, so it's likely having difficulties communicating with WHMCS because of the expired certificate.
cc @hosthatch @Emil
oh
Not monitoring but Sectigo/Reseller vendor surely sent expiry notification which they didn't bother to open.
I guess they're still having a nice dream.
https://crt.sh/?id=2997687325
SSL is expired
Hetrix tools has this feature
Hopefully this is just a one-off and not a sign of deadpool.
A sign of deadpool?
Mee too, you are not only one. but no worry.
Deadpool? Another provider?
Seems to be fine now. I was able to log in and server details seem to load fine.
The opposite.. thwy just have a software issue.. you can say they deadpool when a lot of user have downtime for almost two months and the provider sold ip range and their hardware and harddisk instead for solving their harddisk stock issue..
Solved. No drama.