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Skynode.eu / Meverywhere sp. z o.o. Network Outage (20 Hours +)
As the title says all of my servers with Skynode are offline due to network issue.
Their initial email -
Dear Customers,
Please be advised that today's server unavailability results from a
fiber interruption in the Warsaw-Wyszków relationship. We are currently
switching resources to backup routes. The time of fixing the failure at
the moment is not known yet.
Skynode team,
Then another mail after 9 hours -
Dear Customers,
Currently, the emergency route is being prepared, these works, despite
the involvement of our technical team and the technical team of the
cable operator, will last until morning.
The failure was independent of Skynode.eu Infrastructure and located in
Infrastructure of our suppliers. The issue occured because of unplanned
maintenance works performed on two independent highly-available
routes.In order to eliminate such situations in the future, we have
decided to launch our own optical fibers on the Warsaw - Data Center
Wyszków route. The implementation of this investment will take place
within the next two months. This will protect our Data Center and your
resources against the effects of physical damage to optical fibers,
which are the most difficult and longest network failures to remove.
DC2 and DC3 colocated services work correctly.
We apologize for this situation and we would like to make you sure that
we will do our best to avoid such situations in the future. At the same
time, we would like to inform you that we will start individual
discussions with each affected customer.
Skynode team
It's more than 20 hours now and also their promised restoration time is over.
GOD Knows what's going on and when the servers are going to come back online.
Just wanted to share with everyone. "2021" The year of disasters
Thanks.
Comments
Fiber cuts sometimes take longer to restore.
I understand and also they don't have any backup routes. I guess it's going to take another day maybe.
and just now -
My push-up video repository is deployed on WebHorizon Warsaw and it was affected by this incident.
This landed me on the not working website wall of shame.
Nevertheless, I do not blame provider for this.
I took this as a sign to setup a second replica in Nexril Dallas.
The awesome push-up videos are back in no time.
Every thread is a push-up thread.
When I see there's a "MAJOR incident" at the data center, I'm picturing this:
Well, it's just two link failures happening at the same time.
Boring!
My box came back online after a downtime of 20 hours and 54 minutes.
There were no reboot occurred.
The data center is not on fire.
Throw away your popcorn.
No drama ~ no party ~ no popcorn
Amen brother, amen!