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Contact your credit card's customer support and tell them your problem and request to issue a chargeback through Visa or MasterCard.
Yes. Do so as soon as possible. Make them aware that the company has declared that they are out of business and never delivered the service you bought from them.
Used to!
I'm going to permanently boycott any hosts providing Alpharacks owners with affiliate money. Time to process some cancellations!.
But you will lose your premium 16 CORES
"[...] and apologize for any inconvenience this may have caused."
LOL
Also: just ignore any of the affiliate links that AlphaRacks sent. Do your own research.
Wow! That was completely unexpected!
Over 10 years?.... erm, what?
I write this comment with a sad tear in my eye. I'm gonna miss alpharacks, the most stable cost effective servers I've ever used. I never had any problem with their downtime and they never charged me years after I cancelled all my servers.
Lol, is now a good time to mention the wins we've had?
I had a lot of services with them that continued to work after being cancelled through whmcs..
Good form to also link to this thread with the last messagE?
I finally closed the NL Xen service yesterday, it had been running since 2011, I found about 30 VPS that have been enjoying free service since about 2013 haha.
WHMCS got a slow clap.
I want to step out of this wave of negativity and thank AR for a great experience throughout the 2.5 years I have used AlphaRacks back in 2015. As of today, we (Hostry team) successfully run our own hosting, but wanted to take the time to thank/acknowledge AR publicly for their time, efforts and excellent service throughout the past couple years and for taking good care of my personal website hosting needs!
Been a pleasure to compete!
Good luck to the team members.
Good luck with your provider tag.
Lol, Inception Hosting - providing free VPS since 2013 :P
About time, after unsubscribing , this email was a godsend. Hopefully they don't try to make another company. Betaracks gamaracks
I can't disclose how much money an affiliate is making, but I would imagine not many people if any at all would sign up from an e-mail like that. Let's just say I wouldn't worry about it too much? We just don't believe it would set a good precedent if we close an affiliate account for arbitrary reasons outside of terms of service. Once again, if anyone did receive this link in an unsolicited e-mail you can forward the evidence and we can take a look and make a different decision if necessary.
I meant to respond to you sooner on the other thread, but it was locked and I lost track of time. Anyone who is hosted with them, if you can send me a private message with (1) a copy of your paid invoice/receipt showing price and duration, (2) a copy of the payment showing the status is successful, (3) exact description of the specifications, virtualization type, and location they provided, (4) your registered VirMach account email, and (5) a link to the original package you purchased (if it's a special offer, link to the promo page.) I can generate the remaining duration of the service you would have had with them for free and have it recur at the same pricing.
We'll try our best to honor all of these but let's put some fine print:
Anyone not following requirements above specifically will be rejected; I'm very sorry but we can't have back and forth messages. We cannot provide responses to your private message, confirm anything, or provide any timeframes or guarantees.
I hope this helps some people out.
Yes.
@VirMach You're absolutely insane.
They just say AR is "closing it doors" - but there's no mention of "filing for bankruptcy". This means they still owe their customers services or refunds.
Now I regret for not falling into AlphaRacks trap.
I have absolutely no doubt that a stand up company like that will absolutely follow the rules.. no doubt!
This thread is basically a virmach shill.
(You're insane, good on you mate!)
Any refuges offer then?
virmach will need 10s of thousands of available IPs for this!
I'm guessing closer to 10.
@jar any good deal from quickpacket
Precisely 7
My server (originally purchased under HostMyBytes) at UK (ISP: Hydra Communications Ltd, Organization: FranTech Solutions) was running fine till yesterday! And now boom, its gone.
I had like 8 more months of paid usage left. I had paid via Paypal and looks like Alpharacks guys kept my server active till the chargeback period is crossed!
How does FranTech enter the picture there?