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What's happening at www.bestwebhosting.co.uk?
It has been more than 4 days without a support ticket reply. I have created 2 tickets, one for general support and one for an order which was marked as fraud (false alarm of course). I have been using them for more than 7 months and a support ticket would be replied to in max an hour. Is anyone using them and knows what's happening?
Hopefully they have an account here because clients have no way to contact them except support tickets.
Comments
If you use/were using them you should have received emails about their merge with Krystal in January/February. Ive been using them before, too but ever since things have been going wrong.. Bad communication, downtimes, laaate support replys and the promise "everything is now back to how it has been before.." . Move out asap
for sure its coz of server has been shut down .. or else DNS server.
Yeah i thought it was over. I have had a good service except late support replies. I will give them another chance but i have been waiting 3 days for a freaking order which was marked as fraud.
Where did you go? I might look for another company because the support is getting ridiculous.
Check pm
They are improving their support from day to day. There was a big issue with their DNS.
Cheeky
It's still shit.
They have many servers so this is a chance for you:
Ask for 30-50% discount and migration in other server. And it works
How do I do that?
Open ticket lol
I still don't have any service with them. My order was marked as fraud.