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WHMCS Error when i moved to new server
norival1992
Member
in Help
Hi,
I have a problem with my whmcs, and my license was expired. They tell me to buy new support for this case.
My problem.:
- When my customer create new ticket. It will show Ticket id not found, email was sent to admin box.
- When customer orders new service, it will show invoice id not found.
- .... everything was not found .....
Thank you
Comments
whmcs need to be reissued, binds to both domain/ip. could be database error since everything's not found
Did you import the old database correctly? Did you follow these steps? http://docs.whmcs.com/Licensing
renew and open a ticket with them. Check here http://docs.whmcs.com/Troubleshooting_Guide
Out of disk space or inodes? Running out of either will cause WHMCS to do weird stuff. Would be really nice if they could put some sort of alert in place like "hey stupid, your disk is full because skids are trying to l33t hax0r you and have made millions of session files".
is this cpanel server ? pm me I know a fix
Just a warning to the OP. Do not give random strangers access to your server - no matter how they claim to know a solution.
Agreed
They can write a tutorial for you for a fix or walk you through it over a call if they want to help
Thank you everyone. Because I used transfer tool of cpanel. So there is no changes from source code also cpanel's user name.... The different is IP, i reissued license already.
I can access to whmcs backend and frontend, but only creating new, everything is id not found.
dependency issue? checked error logs?
I turned on display error to debug too. But everything is not found. I think something is error in DB, it made script cant insert new rows to db.
I am not asking server acccess
add this to my.cnf (/usr/my.cnf) and
and then MySQL needs to be restarted
Thank me later if this fixes
I think you should share your experiences to keep everyone thinks better about you.
see the post above ^^
cat /etc/my.cnf [mysqld] default-storage-engine=MyISAM innodb_file_per_table=1 performance-schema=0 max_allowed_packet=268435456 open_files_limit=10000 sql_mode="TRADITIONAL,NO_AUTO_CREATE_USER"edit both files and let me know
Thanks for your help, looks like it didnt work.
I restarted httpd and mysql with your new changes.
added this in /usr/my.cnf ?
doesnt work too
i think the database lost some tables or import database incorrect. let try import database by manual
Do a fresh database restore, looks indeed like a bad corrupt transfer.
what of old data, still there?
Listen to me. I dont import or restore.
Do you understand my way? I talked about Transfer tool of cpanel.
If your WHMCS is installed on main domain then check .htaccess file. Take a backup of this file and rename it to htaccessBACKUP and then check it.
That's not going to resolve a database problem... idiot.
Idiot and dumb, not found error can be related to .htaccess file.
MySQL is fine because of OP can access Client Portal.
Hi,
WHMCS always validate HOST IP and installation directory.
If you move the server or move files one folder to another you always have to reissue the licence.So login in WHMCS client area and go to services tab click on your product services tab and you will find reissue button in your left hand.
Restore your database. Seems like bad index problem.
@norival1992 Have you tried to manually import the database? Because it is a database issue.
It worked for GVH.
It looks like the DB crapped up during the migration. Not sure why many are suggesting a licensing problem.
Do you see absolutely nothing in the error logs or the MySQL error log?