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    ikoula ignored my emails more then 30 hour - No service - Already paid - Bad service
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    ikoula ignored my emails more then 30 hour - No service - Already paid - Bad service

    ZweiTigerZweiTiger Member, Provider
    edited June 2015 in General

    Hi guys,

    I usually not write bad things about providers as they do their best almost. But now i am a little bit angry about them.

    Yesterday around 12AM (06.29) i ordered 5EUR +10 EUR setup fee ,limited stock atom server. Then i paid the invoice within minutes. Also i sent my passport to their wonderful validation team.

    I also sent 2-3 messages here to @ikoula but he said: i have to wait.

    Okay after 30 hour he said i send a message to sales. Okay i sent.

    Sorry, we’re temporarily out of our servers Green Fish Promo. Our most popular products sell out quickly !
    
    We’re working to restock but do not have a date at this time.
    
    If you would like to be notified when this product is back in stock and to apply for a refund please relpy to this email.
    
    Thank you for your trust and feel free to contact us for further information.
    

    Well @ikoula said if the server not in stock they remove the offer from their website.

    Well actually this is a very bad omen for a provider. So i think if you cant provision why you allow me to order? Why you allow me to pay? Why not remove the offer? Who ordered later then me already have the server.

    Thats so unfair. I not care its a budget server or not. If the provider provide something then complete it.

    Thanked by 1Issam2204

    Comments

    • TripleflixTripleflix Member
      edited June 2015

      im not very happy with ikoula either, i setup an autorenew payment only they disabled this after 3 months and "send me mails" and "tried to call" and the server got removed from my account and i had to find out cus of a monitor mail (loving nixstat! really good service from @vfuse)

      well guess its cus they are french...

    • ShadeShade Member

      Do you really need this server so urgent that you have to post this? C'mon this is a low budget server for around 5 Euro... take it easy buddy!

      Thanked by 2edan alexvolk

      Hey there... nothing to see here

    • ZweiTigerZweiTiger Member, Provider

      @Tripleflix said:
      im not very happy with ikoula either, i setup an autorenew payment only they disabled this after 3 months and "send me mails" and "tried to call" and the server got removed from my account and i had to find out cus of a monitor mail (loving nixstat! really good service from vfuse)

      Auch. Sorry to hear.... Well its not an online.net quality but similar to firstheberg i think.

    • ZweiTigerZweiTiger Member, Provider
      edited June 2015

      @Shade said:
      Do you really need this server so urgent that you have to post this? C'mon this is a low budget server for around 5 Euro... take it easy buddy!

      Its not about the price. The problem is:

      Sorry out of stock. Please try later. But who ordered it later then me he has the server. Thats the problem.

      So my main problem is why they offer if they cant provide.... 5 eur is nothing.

    • 764664764664 Member

      I had the same experience when they ran the previous offer.

    • I agree.

      What pisses me off the most is that I god damn sent them my ID card and now they are telling me they have no stock. Why don't you request ID verification only and only if you are sure that client "X" can have a server?

      It's not the money, it's the false statement of "as long as you see the "ORDER" button the servers are available". I ordered at 12AM UTC and the server is not available. But I saw the order button clickable up to 3PM or even later!

      You can say whatever you want about OVH, but gosh they are fast in delivering and no ID required (at least with me). Gotta love my KS :)

    • fitvpnfitvpn Member

      You always get what you pay for.. Also they collect copies of ID, this illegal

      Yes, I can boogie

    • AnthonySmithAnthonySmith Top Provider

      meh move on, not worth your time posting this.

      Thanked by 2edan alexvolk

      Had enough of the scams on lowendbox, lowendtalk is now being infiltrated by corruption so I have chosen to make an low end exit #lexit for now - you can find me HERE

    • AlajosAlajos Member

      fitvpn said: Also they collect copies of ID

      All cheap provider do the same.

    • ZweiTigerZweiTiger Member, Provider

      @Alajos said:
      All cheap provider do the same.

      I dont think so...

    • AnthonySmithAnthonySmith Top Provider

      ZweiTiger said: I dont think so...

      Your right they are not all the same, but really it should be no surprise when this happens with one,

      Had enough of the scams on lowendbox, lowendtalk is now being infiltrated by corruption so I have chosen to make an low end exit #lexit for now - you can find me HERE

    • ehabehab Member

      @ZweiTiger @Issam2204 when this happens it only means its for your own good, i believe your about to find something better. As for ID's i think this company is well established and maybe next time if you order it gets through quicker :D relax and have a nice day.

      Thanked by 1Issam2204
      • do not prepay > 1 year and check for reviews/support
      • only use monthly from a provider operating < 1 year 🍆
    • this is why you should go for OVH :) better, faster and more reliable

      I AM BACK :)
      Working Windows Server 2012 R2 on 6GB! Beat that!

    • NeoonNeoon Member
      edited June 2015

      @ZweiTiger That happend also to Online.net that they vent ouf ot stock of kidechires and could not deliver on time. Same to OVH, seems like a common issue.

      Thanked by 2netomx edan
    • fitvpnfitvpn Member

      Alajos said: All cheap provider do the same.

      Got it only few times. From US based providers most time. They like check your docs

      Yes, I can boogie

    • 4n0nx4n0nx Member

      "you get what you pay for" - "it's not about money, it's about false promises and bad handling of the situation"

      /thread

      (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

      ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

    • Yes their website sucks and they probably should work on it but it seems that you can still get the server you want but just have to wait a bit, i would advise you to do just that.

      Prager-IT e.U. | /24 Subnets for 50 Euros per month

    • I had the same issue but hey you forgot that first come verified - first served.

      They do use parallels billing platform (probably) and it's a bit different than popular WHMCS.

      Please don't cry.

    • fitvpnfitvpn Member

      4n0nx said: "you get what you pay for" - "it's not about money, it's about false promises and bad handling of the situation"

      If you buy for $25-35 per month,not a $5 per month probably they will not kick off you That what I meant

      Yes, I can boogie

    • They really shouldn't take money for something that they may not be able to supply. Also, if verification is so important then they should request it immediately on receipt of order.

      Thanked by 2Issam2204 4n0nx
    • I also have the bad experience recently with them.

    • edanedan Member
      edited July 2015

      They replied:

      If you would like to be notified when this product is back in stock and to apply for a refund please reply to this email.

      Just ask refund then.

      Its 5 euro server so you must be patient, I am waiting my box too. I have their 5 euro server from previous offer and its run fine.

      Patient

      Once upon a time my SoyouStart account already validated and VAT removed and somehow there was a glitch and I need to send them my ID again when ordering 16 IPs and their E-3 lineup (SSD-4).

      So order and paid but not get the box or the IPs yet. After one week, contacting them about the orders, well ignored. Contact them again after another week, ah ignored too. And after 1 month their support replied and ask me to send my ID again but meh I don't do it, so around 90 eur are gone with the wind. The funny thing during 1 month waiting I'm snap a few more boxes + the IPs and did not experience a similar incident.

    • Most of cheap hosting providers are lazy because of they have a lot of work (fixing server load, crashed vps, tons of ticket, etc)

      Cheap $9/Year Hosting(US/UK/Canada/ES) - Cheap Windows VPS Hosting from Dewlance & Linux Xen VPS at low price. PreMadeKb.com WHMCS/Blesta Readymade Knowledgebase
    • ATHKATHK Member
      edited July 2015

      If you don't care about location just get a Atom for $5/6/7 pm (can't remember but its close) with Delimiter, I believe that's on a yearly payment though.

      [Edit] $5pm annual, $10 pm normally

      http://www.delimitervps.com/landingpage/blades/?p=A2302100&;

    • NyrNyr Member

      ATHK said: If you don't care about location just get a Atom for $5/6/7 pm (can't remember but its close) with Delimiter

      Yeah, but:

      • Worse processor
      • Half the RAM
      • Less (iSCSI) storage
      • Not unmetered

      The Ikoula crazy offers are a much better bang for the buck, at least for me.

    • ATHKATHK Member

      @Nyr said:
      The Ikoula crazy offers are a much better bang for the buck, at least for me.

      True, but at least you know you're dealing with a company that's been around for years (Delimiter) unlike this, which is too good to be true almost GVH style..

      Thanked by 1MarkTurner
    • NyrNyr Member

      ATHK said: True, but at least you know you're dealing with a company that's been around for years (Delimiter) unlike this, which is too good to be true almost GVH style..

      Ikoula has been around for much longer than Delimiter. They aren't the best of the best, but neither is Delimiter from what I heard. I don't have personal experience with Delimiter, though.

    • ATHKATHK Member

      @Nyr said:
      Ikoula has been around for much longer than Delimiter. They aren't the best of the best, but neither is Delimiter from what I heard. I don't have personal experience with Delimiter, though.

      Really? I've never heard of that company..

    • RalliasRallias Member, Provider

      ATHK said: Really? I've never heard of that company..

      Creation Date: 29-jan-1998

    • ATHKATHK Member

      @Rallias said:
      Creation Date: 29-jan-1998

      I've never heard of that company

    • WilliamWilliam Member, Provider

      Because they do 90% of business inside France. Ikoula exists since forever, at least 15 years.

    • LinkkingLinkking Member
      edited July 2015

      Ive waited a lot longer than 2 days for a server. I think the Atom deal is worth the wait.

    • ZweiTigerZweiTiger Member, Provider

      @ATHK said:
      True, but at least you know you're dealing with a company that's been around for years (Delimiter) unlike this, which is too good to be true almost GVH style..

      With magic one email per day policy. Still not got my money back.

    • ZweiTigerZweiTiger Member, Provider

      UPDATE: Well i contacted ikoula by PM at the forum. Actually he helped me lot and finally i got my server DELIVERED . Many thank you about your hard work. Well the sales team said out of stock , then he always tried to solve my problem. Not the first time , but after some PM he helped and got my server. So i am HAPPY :)

      Thanks all! Well a topic always good for things... :)

      Thanked by 1edan
    • erkinerkin Member

      It's good to see that your problem's solved.

      0% chance of trolling in posts.

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