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    online.net - Guaranteed bandwidth server

    I got an email around 3 hours ago from online.net stating the below, what do you guys think? I'm pretty sure I signed up for unmetered bandwidth on 1gig port with 100mbps guaranteed bandwidth, nothing stated I can not exceed 100mbps of bandwidth as it states unmetered traffic.

    The server is a Dedibox kidéchire. I have another two of them which I aint even using, just sitting idle, so technically I have 300mbps of guaranteed bandwidth. I guess if they get funny about it I can split it across the 3 servers and most likely end up using even more bandwidth.

    Hello,

    I contact you to alert you of the way that your using your bandwidth.

    If you look your Graph, you will see that your bandwidth are always on the top of it.

    Your bandwidth guarantee is 100 mbps you have exceed it 1563 times about server *****.

    And we can't allow you to stay at this level, so we have two solutions for you :

    1/ You stop to use your bandwidth at this level and come back to the normal with different tools example Wondershaper on Debian

    2/ You take the service Higher bandwidth.

    Server > Server List > Manage > Service Level & Options > Higher bandwidth

    The higher bandwidth option allows you to use more than your server's guaranteed bandwidth and thus benefit from the maximum amount of technically achievable bandwidth.
    This functionality is subject to technical constraints of our infrastructure.
    This service is made for servers with high bandwidth usage.

    Higher bandwidth - 79.99 € pre-tax /month

    If you don't choose any of this possibilities, we will have to slow down your server in the next 24 hours.

    At your service,

    Regards,

    Redacted

    I have not replied to it yet, just wanted to get some feedback to see if they can do this before i reply. Thanks.

    «134

    Comments

    • Nice, this might finally stop the people who bought them all just to waste bandwidth on Tor.

      Favourite host in general: Ramnode (affiliate link)
      Favourite host for hourly billing/custom ISOs: Vultr ($50 free credit for new accounts, affiliate link)

    • earlearl Member
      edited April 2015

      The way I see it is that you get 30TB for the month.. They give you a 1Gbit port so you can burst to those speeds but not constant.

      Have you passed 30TB?

    • Unmetered doesn't mean unlimited, and unlimited doesn't mean unlimited also. It's just a marketing term IMO after trying many unmetered or unlimited providers.

      Thanked by 1yomero
    • 4n0nx4n0nx Member
      edited April 2015

      comXyz said: Unmetered doesn't mean unlimited, and unlimited doesn't mean unlimited also

      Yes but unmetered/unlimited 1gbps is limited by "1gbps", so...

      (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

      ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

    • comXyzcomXyz Member
      edited April 2015

      @4n0nx said:

      In my personal experience, it's unmetered/unlimited as long as you use < 10% of "1gbps", then it's limited at 10Mbs ~..,~

      Thanked by 14n0nx
    • 4n0nx4n0nx Member

      comXyz said: In my personal experience, it's unmetered/unlimited as long as you use < 10% of "1gbps", then it's limited at 10Mbs ~..,~

      I wonder if online.net un-throttles servers at the beginning of the next month?

      (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

      ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

    • @4n0nx said:
      I wonder if online.net un-throttles servers at the beginning of the next month?

      Yup

      Thanked by 24n0nx inthecloudblog
    • With the avotons I could not pass the 10 tb barrier per month

    • UrDNUrDN Member
      edited April 2015

      What offers do you have? The basic is usually "premium 200Mb/s".

      I guess they might throttle you to 100Mb/s if that's really what you've signed up for.

      www.urdn.com.ua - KVM/Qemu hosting in Sweden.

    • blackblack Member

      How much bandwidth are you actually using?

    • NyrNyr Member

      r0t3n said: nothing stated I can not exceed 100mbps of bandwidth as it states unmetered traffic.

      Only 100 mbps are guaranteed, and that's what they want to let you use. Not very unfair for 2€/month, if you ask me.

      hostnoob said: Nice, this might finally stop the people who bought them all just to waste bandwidth on Tor.

      I doubt anyone can do more than 100 mbps up and down with Tor on that processor.

    • joepie91joepie91 Member, Provider

      hostnoob said: Nice, this might finally stop the people who bought them all just to waste bandwidth on Tor.

      That's hardly "wasting" bandwidth.

    • rm_rm_ Member
      edited April 2015

      Thanks for posting this, it's useful to know their policy regarding the b/w use.
      (And I think it's entirely reasonable).

    • How much did you use in TB?

    • XIAOSpider97XIAOSpider97 Member, Provider

      So good !

      This can stop the miners (XunLei ShuiJing, 迅雷水晶)

      Thanked by 2rm_ MikePT

      Pump Cloud has been sold on Sep 1 2018.

    • You can always use your guaranteed bandwidth on each server and burst up to 1GBit/s.
      The guaranteed bandwidth is displayed next to each offer.

      Thanked by 24n0nx iKeyZ
    • So essentially, don't take the piss?

    • joepie91 said: That's hardly "wasting" bandwidth.

      it sure is. if they want to use BW on that sorta crap then they should pay more.

      Thanked by 2jacobhere iKeyZ

      I AM BACK :)
      Working Windows Server 2012 R2 on 6GB! Beat that!

    • I think we should see some bandwidth graphs. Also is there anyway to change your application so you can use 3 servers

    • 4n0nx4n0nx Member

      TarZZ92 said: it sure is. if they want to use BW on that sorta crap then they should pay more.

      I don't see the difference between a TOR node and someone who downloads 30TB of pr0n every month.

      Thanked by 2deadbeef korobkov

      (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

      ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

    • They want you to pay a extra €79.99 on a €2 server?

      What the fuck do they smoke in the morning

      Thanked by 1vimalware

      Different.

    • @TinyTunnel_Tom said:
      They want you to pay a extra €79.99 on a €2 server?

      No, they just want you to stay within the guaranteed bandwidth in most time.

      1gbps is burstable speed, and occasionally pass the limit seems to be reasonable. Exceeding thousand times seems to be not that reasonable on that price.

    • linuxthefishlinuxthefish Member
      edited April 2015

      Given that unmetered gigabit is often $700+ and I've used over 70tb for months at a time on my dedibox XC I think this is a fair policy.

      I wonder how much it's enforced for their normal lineup (not specials) of servers?

      Imagine the bandwidth for this 70 MB/s tor relay on online.net! https://globe.torproject.org/#/relay/1C90D3AEADFF3BCD079810632C8B85637924A58E

    • @msg7086 said:
      1gbps is burstable speed, and occasionally pass the limit seems to be reasonable. Exceeding thousand times seems to be not that reasonable on that price.

      Have you read what I wrote? and what they have wrote? and what this €79.99 upgrade entitles you to?

      It gives you a extra 75mbit(or could be 150 now) of bandwidth (from previous experience)

      Different.

    • r0t3nr0t3n Member

      My graphs show i've used 40TB last month, and on average 10TB weekly.

      I do not see anywhere where it states that you can not go over your guaranteed bandwidth, nor what their meaning of guaranteed bandwidth is, they say its unmetered but you can only use 100mbps of bandwidth before they start charging you basically an overage charge? I don't see anything stating that in their TOS...

      I'm not going to be an arse and carry on eating lots of bandwidth but considering I could be using 300mbps over my 3 machines... Can we stay on topic on whether they CAN do this please, not on the morals of its a 2euro machine...

      @beno_online can you explain what your guaranteed bandwidth means, and is it really a cap?

      Thanked by 1korobkov
    • @r0t3n said:
      I got an email around 3 hours ago from online.net stating the below, what do you guys think? I'm pretty sure I signed up for unmetered bandwidth on 1gig port with 100mbps guaranteed bandwidth, nothing stated I can not exceed 100mbps of bandwidth as it states unmetered traffic.

      The server is a Dedibox kidéchire. I have another two of them which I aint even using, just sitting idle, so technically I have 300mbps of guaranteed bandwidth. I guess if they get funny about it I can split it across the 3 servers and most likely end up using even more bandwidth.

      I have not replied to it yet, just wanted to get some feedback to see if they can do this before i reply. Thanks.

      Be nice to a provider which gives you almost unbelievable deals, idea is not to squeeze them to the max or basing on to provider, cause if everybody doing this there will be not enough for everybody and in some moment we do not have this deals any more...

      I think online.net is more than fear with their offer what they provide in the end if you constntantlly is over the limits

      P.S do you ever got the idea to compress your traffic or just waste it raw ? just few cpu cycles on which i cannot see the difrence can lead to several time chage if that is possible (LiteSpeed compression enable to 1) on and I do not peak over 70 mgbits with combined 10 000+ online users reading news sites

      P.S.S. WHT stile of answer will be (from trolls) blah blah... it is not decent get an offer with decent provider blah blah cheap is always expensive do not buy cheap blah blah decent provider in offers section will no to do that (actually guy is mean to look at his signature) blah blah you can listen to them and buy 30-50 times more expensive server they will grantee your happiness

      OpenVz Node + KernelCare uptime - 1275 Days :)

    • r0t3n said: what their meaning of guaranteed bandwidth is, they say its unmetered but you can only use 100mbps of bandwidth before they start charging you basically an overage charge?

      when they are saying unmetered, they are actually metering it

      Thanked by 1chrisp
    • coolicecoolice Member
      edited April 2015

      @TinyTunnel_Tom said:
      It gives you a extra 75mbit(or could be 150 now) of bandwidth (from previous experience)

      It is written on Network on the proudc page of the page

      Our network provides native support for IPV6. We assign a /48 size block to each Online account. In order to meet your current and future needs, each server is delivered with a high bandwidth capacity—from 200Mbit/sec to 750Mbit/sec—and with unlimited volume.
      **Choose our PATATE option to benefit from the greatest possible throughput on your server for only €79/month.**

      OpenVz Node + KernelCare uptime - 1275 Days :)

    • NekkiNekki Member

      r0t3n said: I do not see anywhere where it states that you can not go over your guaranteed bandwidth, nor what their meaning of guaranteed bandwidth is, they say its unmetered but you can only use 100mbps of bandwidth before they start charging you basically an overage charge?

      The key comment is 'slow down your server' - what does that actually mean? If it means they're going to port limit you to a strict 100mb then I'd say they're perfectly within their rights to do so. That would imply that they're trusting customers to be sensible and only burst above 100mb occasionally, and that where that priviledge is abused, they take appropriate action to ensure no futher abuse takes place.

      Reply to the ticket and ask what the 'slowdown' actually means, get a full picture of what they're proposing.

      Thanked by 3MikePT coolice comXyz
    • 4n0nx4n0nx Member

      linuxthefish said: Imagine the bandwidth for this 70 MB/s tor relay on online.net! https://globe.torproject.org/#/relay/1C90D3AEADFF3BCD079810632C8B85637924A58E

      If it's 70/70 MB/s (not 35/35), it would cost about 250€ @ Hetzner I think.

      (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

      ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

    • r0t3nr0t3n Member

      coolice said: Our network provides native support for IPV6. We assign a /48 size block to each Online account. In order to meet your current and future needs, each server is delivered with a high bandwidth capacity—from 200Mbit/sec to 750Mbit/sec—and with unlimited volume. Choose our PATATE option to benefit from the greatest possible throughput on your server for only €79/month.

      I took guaranteed bandwidth as meaning I was guaranteed at least 100mbps port speed, not a 100mbps cap.

      Wasn't the Dedibox kidéchire's offered with 1gbit port and no guaranteed bandwidth?

    • coolicecoolice Member
      edited April 2015

      @r0t3n said:
      My graphs show i've used 40TB last month, and on average 10TB weekly.

      I do not see anywhere where it states that you can not go over your guaranteed bandwidth, nor what their meaning of guaranteed bandwidth is, they say its unmetered but you can only use 100mbps of bandwidth before they start charging you basically an overage charge? I don't see anything stating that in their TOS...

      I'm not going to be an arse and carry on eating lots of bandwidth but considering I could be using 300mbps over my 3 machines... Can we stay on topic on whether they CAN do this please, not on the morals of its a 2euro machine...

      >

      It can be just simple math 1 Gbps shared port unmetered with 100 mbps guaranteed to 10 promo servers if there is 8 coustmer that push like @r0t3n on that port you will get exact same speed

      You do not get speed under what they guaranteed... actually you are getting 20%-40% more than guaranteed so it is undersold service...

      I already wrote if everybody push provider to the limits on the promo offers just becuse they are dirt cheap... this will result eventually to no promos ... If this is like a normal provider use it with peaks and downs eventually everybody on same port will get alot more when needed ...

      I ask can you compress that traffic ?

      OpenVz Node + KernelCare uptime - 1275 Days :)

    • NekkiNekki Member
      edited April 2015

      r0t3n said: I took guaranteed bandwidth as meaning I was guaranteed at least 100mbps port speed, not a 100mbps cap.

      There's only (possibly? still not clear) a cap being proposed because you have (in their view) abused the 1Gb connection, presumably to the detriment of other customers.

    • earlearl Member

      That's what guaranteed represents.. 100Mbit or 33TB/mo will be unmetered. Just cause they were nice and allow you to burst to 1 Gbit does not mean it's 1Gbit unmetered.

      If it was 1Gbit unmetered then why bother putting the 100Mbit guaranteed clause in the first place.

      Thanked by 1comXyz
    • @r0t3n said:
      My graphs show i've used 40TB last month, and on average 10TB weekly.

      I do not see anywhere where it states that you can not go over your guaranteed bandwidth, nor what their meaning of guaranteed bandwidth is, they say its unmetered but you can only use 100mbps of bandwidth before they start charging you basically an overage charge? I don't see anything stating that in their TOS...

      I'm not going to be an arse and carry on eating lots of bandwidth but considering I could be using 300mbps over my 3 machines... Can we stay on topic on whether they CAN do this please, not on the morals of its a 2euro machine...

      beno_online can you explain what your guaranteed bandwidth means, and is it really a cap?

      What you are running on server which consume 40TB bandwidth?

    • @r0t3n said:
      I took guaranteed bandwidth as meaning I was guaranteed at least 100mbps port speed, not a 100mbps cap.

      Wrong. They guaranteed to give you 100Mbps average each month with that server on the burstable 1Gbps port.

      You've used 40TB last month, it means you've used over 100Mbps average last month.

      If you don't like how it works, simply cancel the server. I really don't understand why you have the server too good for the price, and you still complain?

    • r0t3nr0t3n Member

      coolice said: I ask can you compress that traffic ?

      It's not any important traffic for me to need to worry about it, I can easily limit it and it wont affect anything, I have no problems with limiting it I'm not out to eat them dry on bandwidth I just wanted opinions.

    • r0t3nr0t3n Member

      Nekki said: There's only (possibly? still not clear) a cap being proposed because you have (in their view) abused the 1Gb connection, presumably to the detriment of other customers.

      I have only used what I could get out of the server, most of these servers just sit idle, including my other two, so not everyone is using their bandwidth allotment, I just used what I could get. As above, I will limit my bandwidth I'm not out to eat them dry, I just wanted opinions as their offerings now seem rather unclear to me and their TOS does not state anything about it either.

      Thanked by 1korobkov
    • r0t3nr0t3n Member
      edited April 2015

      comXyz said: If you don't like how it works, simply cancel the server. I really don't understand why you have the server too good for the price, and you still complain?

      1) Did I say i dont like how it works? No

      2) Am i complaining? No, I'm simply asking for opinions. I've already stated I will limit my bandwidth and comply with them.

      Thanked by 1korobkov
    • NekkiNekki Member

      r0t3n said: I have only used what I could get out of the server, most of these servers just sit idle, including my other two, so not everyone is using their bandwidth allotment, I just used what I could get.

      It seems like it's a little bit of a 'being treated like an adult' situation, which is unusual in the lowend arena. Given how other providers usually manage bandwidth, I'm not suprised that you (and I guess many others) just tried to consume as much bandwidth as you can, because with other providers they limit the overall transfer as a way of managing traffic.

      I guess it's like being a kid; Online.net are the parents who say you have to be in by 8, but if you come in at 5 past they don't mind. They only get annoyed and strict about it when you start staying out until 10 every night.

    • @Nekki said:
      I guess it's like being a kid; Online.net are the parents who say you have to be in by 8, but if you come in at 5 past they don't mind. They only get annoyed and strict about it when you start staying out until 10 every night.

      All hail Nekki. The voice of reason

      Thanked by 2netomx Makenai

      Different.

    • earlearl Member

      Good to know now that when they say guaranteed it means half duplex, not full.. Been wondering about this for a while.

    • UrDNUrDN Member

      I think there's a lack of documentation, online.net should be more transparent and tell that going over the "guaranteed bandwidth" is fair-use and that exceeding it too often would require to pay for the bandwidth option.

      Currently it's more like "your machine will always be connected at 100Mb/s to the Internet but it might be possible to go over it if more is available".

      Thanked by 2chrisp korobkov

      www.urdn.com.ua - KVM/Qemu hosting in Sweden.

    • @TinyTunnel_Tom said:
      It gives you a extra 75mbit(or could be 150 now) of bandwidth (from previous experience)

      I read both, and it's clear to me that online.net gives OP the option to either use reasonable traffic, or, if OP really wants to use that much traffic, pay for it. They are not forcing you to pay. (And of course you can choose the no-pay way)

      As I stated before, the burst speed is always a burst speed. You can not burst every day and every minutes. Bursting for 10 minutes looks totally fine; for a week, hmm...; for a month, well......

      But TBH, online really should implement the bandwidth pool.

      Thanked by 1comXyz
    • NekkiNekki Member
      edited April 2015

      UrDN said: I think there's a lack of documentation, online.net should be more transparent and tell that going over the "guaranteed bandwidth" is fair-use and that exceeding it too often would require to pay for the bandwidth option.

      Currently it's more like "your machine will always be connected at 100Mb/s to the Internet but it might be possible to go over it if more is available".

      I do agree with you somewhat; in this day and age, people do need rules in cast-iron because they simply can't be trusted otherwise.

      That said, including it would change very little (other than this thread being created, possibly) as I expect many would still hammer the port until they were told to stop. They just wouldn't be surprised when it happened.

    • RizRiz Member
      edited April 2015

      @Nekki said:
      I do agree with you somewhat; in this day and age, people do need rules in cast-iron because they simply can't be trusted otherwise.

      +1 for this. I feel in the IT industry we naturally push buttons as much as possible.

    • NekkiNekki Member

      Riz said: +1 for this. I feel in the IT industry we naturally push buttons as much as possible.

      To be honest, I was more approaching it from the angle that very few people seem to have any consideration for their fellow man anymore.

      Thanked by 1earl
    • r0t3nr0t3n Member

      msg7086 said: As I stated before, the burst speed is always a burst speed. You can not burst every day and every minutes. Bursting for 10 minutes looks totally fine; for a week, hmm...; for a month, well......

      I understand this and do agree with it, but I do not see anywhere where it states its a burstable port? You can only assume its a burstable port, 100mbps guaranteed bandwidth does not exactly detail that its a 100mbps port with 1gbps burst? As said before, I'm limiting my bandwidth and complying with them for now.

      @bene_online I hope you can confirm this, and really detail this in your TOS and on the server details page. Guaranteed bandwidth may mean one thing to you in France, but differently to everyone else around the world.

      Thanked by 2msg7086 korobkov
    • rm_rm_ Member

      What I can say here is that "guaranteed" is really a poor choice of the word to call this.

      It is not guaranteed. If you file a ticket and complain you don't get full 100 Mbit throughput, despite this being guaranteed, they will tell you to go take a hike.

      It would be more correct to call it something like guideline bandwidth, the level of usage you aren't expected to constantly overshoot. If that'd be the term used, nobody would have any questions similar to the OP.

      Thanked by 2Dylan korobkov
    • 4n0nx4n0nx Member

      I mean they could just write "30TB" .. :D

      Thanked by 1korobkov

      (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

      ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

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