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Anyone using uniwebhosting.com? - Page 14
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Anyone using uniwebhosting.com?

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Comments

  • MattKCMattKC Member
    edited April 2015

    @4n0nx said: MattKC

    It's exactly these facts ignoring, whiny comments why I have been speaking up the whole thread. So, how do you explain that at least one person has received a refund after all of this happened? Must be all part of an elaborate plan, hmmmmmm?

    The logic that if they had really unexpectedly lost all their servers, they would have had a backup plan is just.. wtf. :D

    Hurr durr, the fact that I am pointing out actual events in the past must mean that I work for uniwebhosting lelelel.

    How about you stfu and press criminal charges, if you think this is a scam? :) Oh wait, you wouldn't dare, you are just here to cry some. I am probably the only one who will, if I don't get my money back. So stop whining at me.

    Really? That's what you come back with? Tell people who call out the scam to shut the fuck up? I hope you do file criminal charges, given your attitude you have shown, you are just talk so far. Your attacks here show that clearly. Multiple people tried to show you the lies this company has told from the start and you chose to ignore that and try to talk them up as legit for whatever reason. You took my response very personal. I didn't blame you for this problem, I questioned your earlier promotion of them after you came at me for sharing my opinion. If I was promoting a company that ended up doing this I sure as hell wouldn't turn around and attack people who called me on it. I'd accept responsibility for being wrong and do what I could to help, but I guess that's outside your moral compass as you keep attacking people instead.

    As William stated, yes, it is an elaborate plan. Give a few refunds to the squeaky wheels who will post to give hope to everyone else thereby delaying chargebacks/complaints. Explain why they have replied with "download completed" and "product shipped" to disputes if they are not trying to scam people.

    I never said you worked for them, again you are making crap up to attack people. You don't have to work for a company to "talk them up" or "promote" them. You could just be a fan, which was my original assumption in your case.

    All legit companies should have a backup plan. I can guarantee you if ramnode or buyvm had their main servers taken offline, they would be back on another "backup" server within an hour if not minutes. Excusing their lack of response due to them saying they lost the server hosting their site is just stupid. Get another server and restore the backup. The "wtf" as you stated is the lack of backup, not expecting them to have one.

    I really do hope everyone (including 4n0nx as no one deserves to be scammed regardless of how they treat others) is able to get their money back from these scammers. Again, do not allow them to drag this out. File chargebacks with your credit card if paypal/2co refuse to help you. Given the false address and registration provided, tracking them down to serve with a suit will be difficult and given the amount in question, they know few will even try.

    Thanked by 1MikePT
  • LeeLee Member

    I forgot about this thread. I have heard back from Arno Pirner who is the Head of sales at Hetzner. Obviously he won't go into detail but he has confirmed that all of Uniwebhosting servers are down.

    He has stated that they had good reason for doing it which at least in itself tells us that the shut down of all the servers was initiated by Hetzner.

    Again read into that what you will, I am just passing on the info.

    It's better to keep your mouth closed, and let everyone wonder if you're stupid; than to open it and remove all doubt.

    Thanked by 14n0nx
  • 4n0nx4n0nx Member
    edited April 2015

    MattKC said: given your attitude you have shown, you are just talk so far.

    Oh, I guess I did not communicate this clearly enough. I have contacted my bank and collected all "evidence" I could find. Now I am waiting for for a response from my bank before I proceed. (Easter........)

    MattKC said: I never said you worked for them,

    and I never said you did

    MattKC said: All legit companies should have a backup plan.

    You can't have a backup plan for lots of 32GB RAM dedicated servers.

    MattKC said: Explain why they have replied with "download completed" and "product shipped" to disputes if they are not trying to scam people.

    Explain why they refunded the very customer they said that to (who had his chargeback already rejected).

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • @4n0nx said:

    Sorry to burst your bubble there, but they said that to me...and I still havent got a refund yet.

  • 4n0nx4n0nx Member

    zhable said: Sorry to burst your bubble there, but they said that to me...and I still havent got a refund yet.

    Did they not say that to spiritflight,too? Did you send them an e-mail like he said he did? Did you call Paypal and tell them that they deliberately lied and that a dedicated server is very much tangible?

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • @4n0nx said: Did they not say that to spiritflight,too? Did you send them an e-mail like he said he did? Did you call Paypal and tell them that they deliberately lied and that a dedicated server is very much tangible?

    Been busy and will try to call PayPal tomorrow, as per email/live chat/skype/facebook/twitter (anything I missed) they dont even respond

  • getting it appealed but PP not liking that it wasnt shipped to me.

  • 4n0nx4n0nx Member
    edited April 2015

    I just noticed that the entire amount was refunded to my bank account. The sender reads "UNIWEBHOS" but since I did not contact them for a refund (since live chat was unavailable and panel was password restricted), I assume this is the result of the dispute I filed with my bank/VISA.

    In my dispute I mentioned the impossibility of a resolution that is caused by the seller. (= support does not respond [ever since the database crash]) To that I added the filled out VISA dispute form and the invoice I received from uniwebhosting after paying for my server.

    @zhable : Mention that the Paypal page reads "can be shipped", not "has to be shipped" and that uniwebhosting deliberately lied?

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • @4n0nx said: Hurr durr, the fact that I am pointing out actual events in the past must mean that I work for uniwebhosting lelelel.

    That was the comment I was referring to in regards to the "working for them" comment, apologies if I misinterpreted your meaning, I never meant to imply you were employed by them but it seemed you thought I had with that comment so I was trying to clarify.

    Glad to hear you have contacted your bank, hopefully they can pressure paypal or 2co to get all your funds back.

    The backup plan was in regards to their own site, not all the resold servers. They should have been able to get that back up quickly so they could communicate with clients (if this truly was just bad fortune and not intentional).

    The last point was already addressed, that was a different customer who had false info placed in the paypal dispute by uniweb to avoid giving them a refund with them claiming a physical item was shipped or software downloaded.

    End of the day, I hope everyone get's their funds back and uniweb get's what they have coming. There is too much evidence at this point showing this was not a simple mistake, something more sinister is at play imo.

  • 4n0nx4n0nx Member

    MattKC said: That was the comment I was referring to in regards to the "working for them" comment, apologies if I misinterpreted your meaning, I never meant to imply you were employed by them but it seemed you thought I had with that comment so I was trying to clarify.

    Glad to hear you have contacted your bank, hopefully they can pressure paypal or 2co to get all your funds back.

    Yeh, I was referring to comments that others made.

    Yes I received my money back, like I mentioned in the post above yours. And I just sent a complaint to 2CO just to increase the amount of angry mails they can't ignore.

    I wonder what everyone else ended up doing?

    @AfternoonShift @MeltedLux @rauppe31 @supick @nhocconan @Dany @jacobhere

    Any news?

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • @4n0nx said: Any news?

    Your refund is on behalf of your bank, NOT UniWebHosting. That should be made clear... During a dispute my bank will also reimburse the funds immediately. It's a thing banks decide to do on their own accord.

    Thanked by 14n0nx
  • @4n0nx said: Any news?

    I got the refund from the bank the date I file the dispute, but I suppose it's temporary? cos they said they need 30 days to investigate the case.

    Thanked by 14n0nx
  • @jacobhere said: I got the refund from the bank the date I file the dispute, but I suppose it's temporary? cos they said they need 30 days to investigate the case.

    The refund is usually issued at the same time a dispute is opened. If they feel the dispute can't be decided in your favour they debit your account for the same amount of money.

  • 4n0nx4n0nx Member

    jacobhere said: I got the refund from the bank the date I file the dispute, but I suppose it's temporary? cos they said they need 30 days to investigate the case.

    Good! I can't imagine them against your favor in this case..

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • nhocconannhocconan Member
    edited April 2015

    @4n0nx said: Any news?

    Still wait till the end of this week to see if there is anyone from UniWeb to reply my refund request. I will start to fire dispute from next week. As I said from beginning, I understand that I was taking risk at the time I purchased, so there is no need to cry on this :-)

  • 4n0nx4n0nx Member

    nhocconan said: Still wait till the end of this week to see if there is anyone from UniWeb to reply my refund request. I will start to fire dispute from next week. As I said from beginning, I understand that I was taking risk at the time I purchased, so there is no cry on this :-)

    When did you ask for a refund? It has been 9 days and the servers are still down. Did you pay with CC?

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

    Thanked by 1nhocconan
  • @4n0nx said: When did you ask for a refund? It has been 9 days and the servers are still down. Did you pay with CC?

    I remember the first request was April 1. Not CC here, via PP but in case PP declines the dispute, will work with my linked card company then. However, I am thinking of the worst case :-s

  • 4n0nx4n0nx Member

    nhocconan said: I remember the first request was April 1. Not CC here, via PP but in case PP declines the dispute, will work with my linked card company then. However, I am thinking of the worst case :-s

    Yeah I don't think they are going to respond then and that you should contact both rather sooner than later..

    I saw multiple FB posts along the lines of "we will send an email to our customers soon" but they also seem to regularly delete customer complaints. Not all, only some.. makes no sense

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

    Thanked by 1nhocconan
  • after 14 pages of uwh at let - i think now it's time for cepapcici and zrno vino for all interested readers!

    Thanked by 14n0nx
  • SpiritSpirit Disabled

    vpssamy said: zrno vino

    crno vino, guess ;-)

  • 4n0nx4n0nx Member

    I love cevapcici

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • well PayPal still thinks a physical server is intangible because it wasnt shipped to me, uniweb no longer responds and im out of ideas. Some have mentioned filing a police report (not sure what good that would do). Any ideas?

  • FalzoFalzo Member

    police is forced to investigate by the laws, so when they are trying at least from within europe, they may consider calling authorities in serbia about that case... and maybe if there are more than one or two requests made to police in belgrad, there probably someone of them will knock at teos door just to ask, what's that all about. sure that won't give you your money back, but maybe help to convince UWH doing something about.

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  • NyrNyr Member

    nhocconan said:

    Still wait till the end of this week to see if there is anyone from UniWeb to reply my refund request. I will start to fire dispute from next week.

    Waiting, you are just helping this scammers get more money.

    Falzo said: there probably someone of them will knock at teos door just to ask, what's that all about.

    This is assuming the guy is actually responsible for the scam and... exists.

  • 4n0nx4n0nx Member

    I received a letter that says my refund is preliminary, while they are investigating the case.

    zhable said: well PayPal still thinks a physical server is intangible because it wasnt shipped to me, uniweb no longer responds and im out of ideas. Some have mentioned filing a police report (not sure what good that would do). Any ideas?

    So you even called them and they just refused? :/ Did you pay through paypal with a credit card? Maybe they can arrange something..

    A police report forces the police to investigate possible criminal activity and is a serious accusation. It usually cannot be revoked.

    Does anyone have a screenshot of their panel being password protected?

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • I just got a call from my bank that the refund is final now, they "successfully get charge back from seller." paypal dispute is still active. They said they need till May 8 to decide. Submited a ticket to 2co, no response from them what so ever

  • 4n0nx4n0nx Member

    It looks like 2CO does not care, they just keep saying things like "your concerns have been noted". Which is good, I guess - can't just kick a seller because of some angry emails.

    Yet there does not seem to be an official complaint form or similar for serious cases and apparent fraud (which I guess we still don't know for sure yet, but they are sure making it look like it).

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • xyzxyz Member
    edited April 2015

    2CO is actually completely useless. Although they said they'll try to contact the seller on my behalf, they won't even confirm whether the seller responded or not.

    They largely ignore questions, often responding with "we sympathize with you" or "we have stringent policies which prevent fraudulent sellers", and they closed my ticket every time they made a response.

    Basically all fluff and no substance. They don't care about buyers at all, since they probably get nothing from them.

    Still trying to get a chargeback - it sucks that the whole process is an absolute PITA for me though (wish I had used another bank, since I did suspect this might happen).

  • NyrNyr Member

    Part of the money is most likely gone from 2CO, that's why they are not going to refund you guys and why the scam works for the scammer. He couldn't get the money collected last week, but he could (and did) collect the money paid 3 months ago.

  • 4n0nx4n0nx Member
    edited April 2015

    2CO feels like it is not their responsibility and made a comparison with a person who goes to a supermarket. They left out the part where the supermarket makes false promises, obviously can't deliver and still keeps selling milk.

    Nevertheless, I was very persistent in expressing my disapproval, messaged people who posted on their FB page to do the same and:

    I can confirm that we are not allowing any further sales for this seller until these issues have been resolved as they have advise they are currently working to bring the server back up.

    -> if you can't get your money back (e.g. Paypal) and UWH does not give you a refund or get the server back online, make sure to send weekly reminders to 2CO

    //EDIT: https://support.2co.com/deskpro/newticket.php
    ^^^^^^^^^^^ here

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • I am also interested in uniwebhosting,but when I try to order one server,I can only pay a server for one whole year.Consider the low price of the server,I dont think it reliable,so I gave up.

  • @ppcoco said: I am also interested in uniwebhosting,but when I try to order one server,I can only pay a server for one whole year.Consider the low price of the server,I dont think it reliable,so I gave up.

    Have you read this thread? Go back and read all the comments start to finish.

    Thanked by 2Lee 4n0nx
  • 4n0nx4n0nx Member

    They are still there and apparently fixing their web hosting customers on their ns1 server (-> facebook), now hosted with softlayer.

    Not saying there are other options than payment dispute after all that has happened, but it does not look like a confirmed scam to me. But I am tired of arguing with the thread. ~

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • Not confirmed scam? Who wants to confirm it? Cant you see how many people lost thair money? Now will offer softlayer servers for $50/year right? You will promote them again? You should get banned from here. You was promoting them all the time here. Stfu

    Buy Site Ads - Advertising Platform

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  • NyrNyr Member
    edited April 2015

    4n0nx said: it does not look like a confirmed scam to me.

    Then you are not very smart. They are trying to delay refunds as much as possible and after all this, people is still doubting. Some guys can't be helped, I suppose.

    Edit: delay refunds = get more money out, obviously. Not like they want to refund anyone.

    Thanked by 1Nomad
  • LeeLee Member

    4n0nx said: but it does not look like a confirmed scam to me.

    I am chiming in on that simply because I would not want someone to see your comment and be daft enough to order given they are still accepting orders and money.

    What we do absolutely know is that Hetzner have shutdown all their servers. Hetzner did that, I can see only one reason, non payment. Earlier suggestions that server abuse was the reason is very unlikely. People do not sign up to a service for a minimum 1 year term with the intention of abusing a service. They know it will not stay up that long.

    They have moved their main site to SoftLayer, pretty much indicates they are bailing from Hetzner.

    I have yet to see anyone say their server is still running after this issue came to light a couple of weeks ago.

    They are refusing refunds using the "intangible" goods claim, which casts further doubt. Whilst they are of course refunding some that just appears the usual method of keeping Paypal on side to prevent their Paypal account being limited.

    That they are working to keep their shared/reseller clients running is no real indication of anything. All they need for that is a couple of servers anywhere with cPanel installed, that is an easier process than trying to replace perhaps a few dozen dedicated servers when you have just lost your meal ticket (Hetzner).

    Does their sale of dedicated servers and subsequent issues qualify as a scam? I would say so.

    Does the fact they are still advertising and taking payments for servers that they have no access qualify as a scam? Yes definitely.

    It's better to keep your mouth closed, and let everyone wonder if you're stupid; than to open it and remove all doubt.

  • 4n0nx4n0nx Member

    Lee said: I am chiming in on that simply because I would not want someone to see your comment and be daft enough to order given they are still accepting orders and money.

    Yeah right, after reading that I wrote "Not saying there are other options than payment dispute after all that has happened".

    That and 6 posts above yours I wrote that 2CO does not accept payments for them until the issue is resolved.

    Lee said: Hetzner did that, I can see only one reason, non payment.

    Yes, I was the first to say that ITT. But if it was on purpose, why would they risk losing their shared hosting customers and then try to save them afterwards? Makes no sense.

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • 5hi745hi74 Member
    edited April 2015

    @4n0nx said: why would they risk losing their shared hosting customers and then try to save them afterwards?

    "sky is not the limit"

  • tr1ckytr1cky Member
    edited April 2015

    @4n0nx said:

    It makes a lot of sense. Their customer base is 95% shared hosting and 5% dedicated servers. They would have a ton of disputes and would loose their paypal account if they wouldn't provide service to their shared hosting customers.

    tsdns.io - free, redundant, DDoS-protected TSDNS

    Thanked by 2Lee nhocconan
  • Looks like they are advertising again on WHT forums http://www.webhostingtalk.com/showthread.php?t=1471118

  • @shyamalapati said: Looks like they are advertising again on WHT forums http://www.webhostingtalk.com/showthread.php?t=1471118

    lol now are coming the Softlayer servers for $50/year or $100 lifetime :)))

    Buy Site Ads - Advertising Platform

  • 4n0nx4n0nx Member

    Since uniwebhosting switched to Western Union and did not try to rectify the situation to get 2checkout back they do not seem to intend to ever get the Hetzner servers back online.

    Bank transfer still works,too: Recipient: Uni Web Hosting Account number: 160-5100100767409-09 (Banka Intesa A.D. Beograd)

    http://www.bancaintesa.rs/code/navigate.aspx?Id=376 I am sure they would love to hear from everyone who did not get their money back.

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

  • I will copy here what i posted on WHT: Uni Web Hosting doesnt exist as company in Serbia (or at least not with this name), plus you cant get PayPal if you are from this country, phone number is mobile phone and if you check the address on GoogleMaps makes everything even "fishier". Anyway if someone want to report them (him?) to the police for fraud you can do at this email: supbgd[at]mup.gov.rs.

    I often come to the conclusion that my brain has too many tabs open. Failing at desktop publishing & graphic design since 1994.

    Thanked by 14n0nx
  • LeeLee Member

    Sometimes WHT need to take a view on their rules, splitting out comments from advertising threads in a case like this is just wrong.

    It's better to keep your mouth closed, and let everyone wonder if you're stupid; than to open it and remove all doubt.

  • IThinkUFailedIThinkUFailed Member
    edited April 2015

    @Lee said: Sometimes WHT need to take a view on their rules, splitting out comments from advertising threads in a case like this is just wrong.

    It's why I prefer LowEndTalk to WHT in all honesty. The moderators here will not try to cover up a scamming companies tracks.

    I'm shocked by WHT's actions to be honest and perhaps it's because they were a corporate member?

  • AmitzAmitz Moderator

    WHT never gave a shit about scammers. They simply do not care.

    Community Rules | Rules for selling | LET Support Desk
    "Actually, throughout my life, my two greatest assets have been mental stability and being, like, really smart."

    Thanked by 1earl
  • LeeLee Member

    IThinkUFailed said: perhaps it's because they were a corporate member?

    No, its always been that way, they simply do not allow negative commentary in advertising threads. Of course if you said "Wow, Uniwebhosting is amazing" that would of course be fine to stay.

    WHT will go to shit in the next year, the price paid for it means it's going to get overshadowed by the need to recover that cost.

    It's better to keep your mouth closed, and let everyone wonder if you're stupid; than to open it and remove all doubt.

    Thanked by 1earl
  • joepie91joepie91 Member, Provider

    IThinkUFailed said: The moderators here will not try to cover up a scamming companies tracks.

    Unless that company is ColoCrossing.

  • mikhomikho Member, Provider

    joepie91 said: Unless that company is ColoCrossing.

    You shouldn't group us all together like that and throw accusations around like that.

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  • 4n0nx4n0nx Member

    Did anyone complain to their bank? Now their FB page reads something along the lines of "new owner, new bank account". They also removed the link to the English language version on their website, as well as payment via Western Union.

    Recipient: Svetlana Micic
    Account Number: 165000700465331320
    Purpose Payments: the name of your domain
    (Hypo Alpe Adria Bank AD Beograd)
    payment is made in dinars at the middle exchange rate on the day of payment.

    For the territory of BiH:

    Charge Account: 5520471564385436
    Purpose Payments: the name of your domain
    Hypo-Alpe-Adria a.d. Banja Luka payments are made in KM.
    Reference number: xxxxx

    Uni Web Hosting Inc.
    Zmaja od Bosne br. 50a/b , 71000 Sarajevo (Europe)

    (((o(゚▽゚)o))) If privacy is outlawed, only outlaws will have privacy. (((o(゚▽゚)o)))

    ヽ(`Д´)ノ Everyone should run Tor on their idle servers.

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