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Technical Account Manager Position at CloudLinux / Remote Work
Apply Link: https://cloudlinux.bamboohr.com/jobs/view.php?id=86
The Technical Account Manager (TAM) role lives within the Sales organization and engages our medium to large hosting partner and customers to build relationships by helping them maximize value from our products. This critical function is responsible for onboarding new hosters by assessing unique customer requirements and collaborating to develop and manage the customer deployment and adoption plan. Furthermore, the TAM will look for upgrade and cross-sell opportunities within the hosting base to present and close new upgrade and expansion deals.
Work is fully remote, with flexible hours, so you can plan your day and work from anywhere in the world.
You can find more details about the project and the company on Cloudlinux.com.
Join us to make the difference!
What You’ll Do
- Engage with selected hosting customers at time of sale and build rapport with customer’s deployment team
- Gather customer environment and configuration data to build requirements for product deployment plan
- Maintain a cadence of communicating with customers about their deployment and adoption progress, sentiment, and mining opportunities for deeper engagement
- Identify opportunities for customers to act as CloudLinux advocates (e.g. testimonials, case studies)
- Collaborate closely with Sales and Engineering to identify expansion and product improvement opportunities
- Represent the voice of the customer for our global hosting industry business
What We’re Looking For
- 5+ years in a Customer Success, Relationship Management, Account Management, or similar role
- Experience working in the hosting industry and directly with large hosting providers
- Exceptional communication skills, highly organized, collaborative and detail oriented
- Ability to multi-task and prioritize appropriately across multiple concurrent customer deployment engagements
- Experience building and maintaining strong relationships
- Empathetic, positive attitude with a desire to help our customers reach their goals
Skills
- Results-driven mentality, with a bias for speed and action
- Strong analytical skills, with the ability to translate data into insights.
- Strong experience and skills with Linux systems administration and infrastructure systems
- Comfort in a startup environment: we move quickly and wear many hats in a dynamic environment
What is for you?
- A great opportunity for professional development within the young and fast-growing company
- Interesting and challenging projects
- Remote work with long-term employment on a full-time basis under contract
- High-level compensation based on the performance reviews
- Compensation in US dollars
- Flexible working hours
- Paid one month vacation per year and sick leaves
- Days off on national holidays
- English Language training
- Tasks with the challenge
- Knowledge-Exchange
Apply Link: https://cloudlinux.bamboohr.com/jobs/view.php?id=86
Comments
you can’t do this to all the amazon workers
(this is obviously a joke, best of luck with finding a suitable person for the position!)
Just need regular watering.