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exchanged server has exactly same issue
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exchanged server has exactly same issue

kyakykyaky Member
edited September 14 in General

Hey mates,

I rent a server from Hetzner. with fresh installation of the windows 2019, running speedtest.net gets immediate BSOD, kernal security check. Werid. (default BIOS, Hetzner's ISO, standard installation)

I asked them to provide a solution they said they could exchange it to another one and I said yes. 20mins after, they send me kvm with another server. believe or not, It has the exactly same issue. (I checked the nvme, it has a different brand from the previous server) I dont think it's the same server with different drives as it wastes more time swapping drives.

Might be compatibility issue with windows server 2019 and Asrock B450?

Cheers,

edited: These guys are very helpful and fast. I started to play with this server 9am AEST (CEST: 1am) till now 9pm AEST (CEST 1pm), it first ran into a dead KVM then it took 4 hours to get a windows installed (I didn't know they could help you burn image in a stick. Then this BSOD issue on two Asrock motherboards). always get a reply within 10-15mins.

update 1: BIOS udpated to latest: still immediate BSOD
update 2: Hetzner technican couldn't figure out why
update 3: I talked to a guy I knew working in Asus. He said some of the Asrock old product with Realtek Ethernet card might have instablity issue under heavy load. The Realtek driver comes with windows 2019 has issue. updated to 510.2019+ from website solved the problem.

"Across the Great Wall we can reach every corner of the world"

Comments

  • CConnerCConner Member, Provider

    We updated all the drivers but it still kept crashing occasionally.

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  • kyakykyaky Member
    edited September 14

    @CConner said:
    We updated all the drivers but it still kept crashing occasionally.

    What version of driver ? Where did you download ? Do you remember ?

    Thanks . Didn’t know someone complained already but my finding eventually fixed my issue.

    I remember we bought x5 3900x at work last year some with 2012 some with 2016 and the 2016 ones had some issue and the ones with 25G Mellanox network card card didn’t . I couldn’t figure out why. We used these 3900x for research computing 7x24. They never fail in windows 10. Most problem in 2016+

    "Across the Great Wall we can reach every corner of the world"

  • kyakykyaky Member
    edited September 15

    @Hetzner_OL

    I talked to Herzner engineers in the ticket and hopefully the finding could save customers and technicians some time before they get many servers exchanged for customers when similar issue happens again. So far with this solution, my server has been runing smooth under 12 hours stress test (cpu/ram, and some network bench)

    Suggest talk to Realtek or Asrock to confirm the glitch.

    "Across the Great Wall we can reach every corner of the world"

  • This was a strange issue, thank you for posting a solution

    BF/CM Grabs: 1-GeorgeDataCenter, 1-Netcup, 1-Avoro, 1-PHP-Friends, 1-Virtono, 1-AlphaVPS, 1-VirMach ($1/year!)
    Other VPS: 4-Virmachs

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