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    Penalty fee 50€ Oneprovider (Solved)
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    Penalty fee 50€ Oneprovider (Solved)

    DynaDyna Member
    edited October 26 in Help

    Hello i need help
    My server ended today and i get invoice of 50€ reasons was
    Penalty fee - Modifying default BIOS/boot order settings
    the thing is that i never touch the bios is that common pratice with Oneprovider ?
    what i can do was poor server at 16€ (Xeon L3426 16gb Paris)
    if anyone have experience similar that please help me

    Comments

    • deankdeank Member

      What do you need help with?

      If you can't make your point within 5 lines of words, you have an optimization issue.
      Amitz day is October 17th.

    • Open a ticket stating that you never changd BIOS settings

    • DynaDyna Member

      @deank said:
      What do you need help with?

      I need the experience of someone who a got the same problem before
      like what you did and what can I do to get out of this problem

    • DynaDyna Member

      @sanvit said:
      Open a ticket stating that you never changd BIOS settings

      I already di but their support is slow
      i will update with their response

    • DynaDyna Member

      UPDATE
      I received a response from the support

      After further review you may ignore this invoice/fee, it has just been cancelled.

      My problem is solved

      Thanked by 1uptime
    • deankdeank Member

      Not sure what people expect from LET nowadays.

      It's like they really expect magic from us.

      Thanked by 1Shoaib_A

      If you can't make your point within 5 lines of words, you have an optimization issue.
      Amitz day is October 17th.

    • @deank said:
      Not sure what people expect from LET nowadays.

      It's like they really expect magic from us.

      ^^^^^^

      we aren’t miracle workers.

    This discussion has been closed.