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Question for @key900 alone.
Notice to other users: If you are not @key900 or you are not a customer who is willing to run the necessary tests on a number of Letbox's hosts just stay out if this thread, and thank you in advance.
@key900 we have being going back and forth on a simple matter which you can easily confirm.
This is what your ISO screen says.
Can you confirm if using this option with any ISO will wipe the partition information on the NVMe disk or not? Because this is what happens when an ISO is booted, even when it says rescue disk, or it is the rescue mode of on OS installation disk.
I want to confirm this because it happens even before any changes to the system are made, which is not what any user expects.
I have confirmed this on 3 separate host nodes.
These are the steps to take.
Warning: For any other customers who want to try these steps I suggest that any if you have valuable data on the NVMe disk, then you back it up first before testing the process.
Note that installing via a template either detaches the block storage devices, erases the data, or both. As far as I know the Letbox system doesn't offer a method of detaching the block storage or taking if offline, other than not mounting it if it is attached using the NVMe disk as the root system.
Install any operating system using a template. (you can do this with or without the block storage attached)
Make a note of the partition table usingfdisk -l,parted -l, orgpartedusing a screenshot, or other utilities likesfdiskorsgdisk. If you think you will need the data again the better back it up first.Go into the Reinstall section of control panel and use the ISO option to install any ISO of your choice. After rebooting click on the noVNC option which you will show you the boot screen.
a. If you are using a regular installation disc, there will probably be a rescue mode. See if that mode can locate a partition on the NVMe disk. If there is data on the block storage my experience is that it is detected. It is the NVMe I am concerned with.
b. It will be better if you use System Rescue CD. You haveparted,fdiskandgpartedall present. These will give the option to detect whether the NVMe disk is present.parted -landfdisk -lcan be run immediately when you boot to the terminal.
c. In order to usegpartedyou have to runstartxto enter the graphics screen. There should be an icon forgpartedon the task bar. This will give a graphical screen and from there you can choose the/dev/vdaand see if the partition information is available.
d. The graphics mode also has a terminal which is more convenient than the text mode screen. You can open the terminal and runparted,fdisk,sfdiskthere as well and if you can get the network operational you can save the information elsewhere later for analysis.
As I mentioned earlier if you are not @key900 or a Letbox tech, or you are not a customer of Letbox who can and will run these tests just stay out of this thread, because if you do you are simply being a berk who is afraid that Letbox might wind up with egg on their faces. Letbox is run by grown ass men who can deal with their own issues. Don't make them out to be babies who need protection from big bad @rchurch.
The notice on the Reinstall screen says using the Reinstall option will erase the data. The point is I don't expect it to wipe any existing data unless I write changes to disk. All I'm asking is whether the NVMe data will be erased whether changes are made or not. Just leave them to answer or confirm it.
Comments
Could have directly messaged him, you know.
Getting naked on a busy street and asking them not to look at you is what you are doing.
Well, this is just asking to be shat on.
Fucking millennials.
ZA WARUDO!
First @shallownorthdakotaa and now @Nekkki, PMS wave is strong.
Yare yare daze...
question for @rchurch alone: did you take your pills today?
Thank you @shallownorthdakota this fits every where.
@rchurch - I can run some tests, in the interest of Moving the Project Forward ...
will need to caffeinate and possibly medicate first ... give me an hour or two to get in a proper lowend state of mind for this one
Look guys, @Nekki in particular.
These huge animated gifs are giving me a headache. Try to be considerate and use smaller ones. Keep in mind that there are people prone to epilepsy and things like that which can be triggered by these gifs.
Sorry, but you see, this is the/your problem: it says that it will erase data, but you nevertheless insist that you don't expect it to.
It's a bit like: you see a "No smoking" sign, but you nevertheless insist that you expect to be able to smoke.
In the other thread, we clarified how to boot an ISO the right way.
I'm the customer, I just hope that host will be stable, I really do, for that price
The plot thickens.
It truly brings a year to my eye. And not the kind of tears that are involved after introducing yourself to your new cellmate Big Tyrone.
This issue is not complicated. There is already a notice which says:
Select the template for reinstallation. If you PROCEED, all data located on the machine will be lost
Most users understand that installing via ISOs wipes data, but they expect a confirmation by the partitioning software on the ISO itself before the data gets wiped, regardless of what disk they are installing to.
All @key900 is being asked to confirm that PROCEEDing will erase the data, that it is not the ISO that erases the data, but the software that triggers the ISO will erase the partition info before it even boots the ISO, just as will happen with a template.
If that is the case, then Letbox management and techs may consider that this is not the usual expectation, so they either give a more detailed warning or disable it and direct the customer to use the boot disk method and point them to the documentation.
If @key900 or the regular first tier support staff are not familiar with these issues, all he has to say is that they will get the tech support guy to come and check the process on Monday or whenever and carry on from there.
This is the how the issue should be dealt with it. @key900 should not come here and start blaming a customer who knows very well what he is talking about because he has done it so many times on other systems without any problems.
Again, can't you do that in a support ticket or even PM?
Every time I've reinstalled an os on any number of different vps, it wipes the drive. Why wouldn't it for fresh install?
LET is now like "One Flew Over the Cuckoo's Nest."
Makes me scratch my head as well.
OP says the issue is not complicated. Yet writes a wall of text.
And it does not look complicated indeed. Which makes me wonder OP's motive behind this rather than the point he is trying to (or pretending to) make.
18 naked cowboys in the shower at ram ranch
Jebus. And some snowflakes around here were crying about that WTF gif triggering seizures. I don't have epilep.sy but I think you just gave it to me.
We'll see what ombudsman @uptime reports (I don't envy him!), but still, there's something about "Reinstall" that suggests "reinstall".
@uptime sings: "Greatest hits of the Delta Bluesmen."
If you consider my question complicated then you shouldn't be installing a KVM VPS from an ISO at all. Stick to OpenVZ templates you will be fine. Leave KVM to the big boys.
I like this new C'est Pit format. Now @jsg can feel free to recite Linux manpages verbatim in the other Cest Pit.
Title of discussion should be changed to reflect this. The C'est Pit Vol.7