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is venocix accessible?
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is venocix accessible?

getting an Error 1020 since days. very hurt.

Remember the value of LET is purely based on its traffic.

Comments

  • uptimeuptime Member
    edited August 2019

    They sent an email about migrating to a new IP range some days ago ... (45.138.xxx.xxx)

    My instance has been offline for a while as well - control panel still shows 45.11.xxx.xxx

    Control panel loads with the following announcements:
    (Translated from German):

    Due to changes in our infrastructure we are switching all networks to 45.138.xxx.xxx/24.
    All affected customers will receive an e-mail with the further procedure in the next few days.
    We ask for your understanding that we must take this step in the course of our continuous growth.
    We plan for this change accordingly, so that you and we can react flexibly.
    If you have questions, you can call us or open a ticket in the customer center.
    Thanks a lot!

    and

    We are currently receiving many reports that the website and the customer center can no longer be accessed. We are currently working on a system migration of the firewall and fix this error during the day.
    We apologize and thank you for your understanding.
    A tip from the technology:
    If the error 403 appears, please empty the DNS cache.

    Thanked by 1cybertech

    the Amitz.party lives on!

  • cybertechcybertech Member
    edited August 2019

    Currently getting wonky CPU/network and fluctuating steal time.... Hope it gets sorted out

    Mines already on new IP as ordered again on same day they do migration

    Thanked by 1uptime

    Remember the value of LET is purely based on its traffic.

  • mlcmlc Member

    Bad break, it's still not accessible. :neutral:

    Thanked by 1cybertech

    VPS Promo: https://vpsname.com
    VPS Worldwide Locations Collection: https://loc.vpsname.com

  • I want me 3 EUR back!

    Thanked by 1ITLabs

    Remember the value of LET is purely based on its traffic.

  • @cybertech said:
    I want me 3 EUR back!

    Is refound opention accessible?

    Thanked by 1uptime

    #lexit | FatPal - Official LET payment gateway

  • @ITLabs said:

    @cybertech said:
    I want me 3 EUR back!

    Is refound opention accessible?

    At this moment the entire site is down along with clientarea.

    Thanked by 1ITLabs

    Remember the value of LET is purely based on its traffic.

  • I was able to access client area ... but still have not got a new IP, so just put in a ticket to cancel service and delete my account.

    According to their FAQ no cancellation is necessary for prepaid service, but it seemed like a good opportunity to exercise teh google translate:

    Hallo - ich werde meinen Service nicht verlängern. Bitte kündige meinen Server (vServer Frühjahr venocix-512 / 45.11.xxx.xxx) und lösche meinen Account.
    Vielen Dank.
    Up Time - support pin xxxxxx

    Thanked by 2ITLabs cybertech

    the Amitz.party lives on!

  • Update: Some back and forth via tickets with Tim - pleasant enough but at the moment I don't really have time (read: patience) to explain why I am not entirely satisfied with my recent experience specifically with regards to the current stability of their service etc ...

    Would just suggest that if anyone actually is interested in seeing how they do going forward, then it may be useful to open a ticket and take it from there (whenever their client interface is operational - mine's been working when I check, as far as I can recall).

    I do see the IP address for my instance has (finally) been updated so may try to spin it up again at some point to compare notes with @cybertech

    I also saw this new notification: (translated from German)

    Planned maintenance (27.09.2019 23:00 o'clock - 28.09.2019 3:00 o'clock)
    We inform about a maintenance window of 4 hours. This evening we will move the components in the data center and put new switches and fiber optic connections into operation.
    During maintenance, your vServer is not reachable on the affected host system. Other affected systems are: Backup-SAN, DATA-SAN, ihr-webhosting.de.
    The customer center will be available as usual. Orders or upgrades are transferred to a waiting loop and automatically run as soon as the systems are online again.
    Customer service is available through live support throughout the evening.
    If you have questions, we are at your disposal.

    Thanked by 1cybertech

    the Amitz.party lives on!

  • do hope they do something about it.

    Remember the value of LET is purely based on its traffic.

  • cybertechcybertech Member
    edited September 2019

    Update:

    Sent another email asking about Error 1020, reply is they updated TOS and shall no longer serve customers outside of EU. No further explanation. Network seems to degraded on the Asia side.

    Well done, and good luck.

    ----------------------------------------------------------------------       
    CPU model            : Intel(R) Xeon(R) CPU E5-2690 v2 @ 3.00GHz
    Number of cores      : 2
    CPU frequency        : 2992.786 MHz
    Total size of Disk   : 25.0 GB (5.8 GB Used)
    Total amount of Mem  : 1993 MB (260 MB Used)
    Total amount of Swap : 1023 MB (0 MB Used)
    System uptime        : 2 days, 2 hour 55 min
    Load average         : 0.18, 0.10, 0.03
    OS                   : CentOS 7.6.1810
    Arch                 : x86_64 (64 Bit)
    Kernel               : 5.2.11-1.el7.elrepo.x86_64
    ----------------------------------------------------------------------
    I/O speed(1st run)   : 428 MB/s
    I/O speed(2nd run)   : 406 MB/s
    I/O speed(3rd run)   : 453 MB/s
    Average I/O speed    : 429.0 MB/s
    ----------------------------------------------------------------------
    Node Name                       IPv4 address            Download Speed
    CacheFly                        205.234.175.175         76.0MB/s
    Linode, Tokyo2, JP              139.162.65.37           850KB/s
    Linode, Singapore, SG           139.162.23.4            888KB/s
    Linode, London, UK              176.58.107.39           5.24MB/s
    Linode, Frankfurt, DE           139.162.130.8           50.7MB/s
    Linode, Fremont, CA             50.116.14.9             1.46MB/s
    Softlayer, Dallas, TX           173.192.68.18           13.2MB/s
    Softlayer, Seattle, WA          67.228.112.250          11.8MB/s
    Softlayer, Frankfurt, DE        159.122.69.4            8.13MB/s
    Softlayer, Singapore, SG        119.81.28.170           11.1MB/s
    Softlayer, HongKong, CN         119.81.130.170          9.52MB/s
    ----------------------------------------------------------------------
    
    Thanked by 1uptime

    Remember the value of LET is purely based on its traffic.

  • auf Wiedersehen Venocix

    Thanked by 1cybertech

    the Amitz.party lives on!

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