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Comments
They sent an email about migrating to a new IP range some days ago ... (45.138.xxx.xxx)
My instance has been offline for a while as well - control panel still shows 45.11.xxx.xxx
Control panel loads with the following announcements:
(Translated from German):
and
Currently getting wonky CPU/network and fluctuating steal time.... Hope it gets sorted out
Mines already on new IP as ordered again on same day they do migration
Bad break, it's still not accessible.
I want me 3 EUR back!
Is refound opention accessible?
At this moment the entire site is down along with clientarea.
I was able to access client area ... but still have not got a new IP, so just put in a ticket to cancel service and delete my account.
According to their FAQ no cancellation is necessary for prepaid service, but it seemed like a good opportunity to exercise teh google translate:
Update: Some back and forth via tickets with Tim - pleasant enough but at the moment I don't really have time (read: patience) to explain why I am not entirely satisfied with my recent experience specifically with regards to the current stability of their service etc ...
Would just suggest that if anyone actually is interested in seeing how they do going forward, then it may be useful to open a ticket and take it from there (whenever their client interface is operational - mine's been working when I check, as far as I can recall).
I do see the IP address for my instance has (finally) been updated so may try to spin it up again at some point to compare notes with @cybertech
I also saw this new notification: (translated from German)
do hope they do something about it.
Update:
Sent another email asking about Error 1020, reply is they updated TOS and shall no longer serve customers outside of EU. No further explanation. Network seems to degraded on the Asia side.
Well done, and good luck.
auf Wiedersehen Venocix