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    BopieBopie Member
    edited June 14 in Shared Hosting Offers

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    Comments

    • Got one to check the things out. Firstly it was not configured properly, max file upload was too low to upload site, etc. Then disk quota was few megabytes only. After ticket they said it will be fixed tonight, yeah, they fixed, but IP server changed, they didn't notify about it.

      I would avoid that hosting.

      Thanked by 1coreflux

      RC5 cracker since 1998!

    • donlidonli Member

      Your listing violates LET's General offer thread rules:

      https://www.lowendtalk.com/discussion/153228/rules-for-selling-on-lowendtalk-updated-may-2019/p1

      4) List the final recurring price after any discounts. Just the discount percentage is not enough.

    • BopieBopie Member

      @Anna_Parker said:
      Got one to check the things out. Firstly it was not configured properly, max file upload was too low to upload site, etc. Then disk quota was few megabytes only. After ticket they said it will be fixed tonight, yeah, they fixed, but IP server changed, they didn't notify about it.

      I would avoid that hosting.

      Id be more then happy to discuss this with you, Originally we were suffering from an issue where provisioned accounts were only 6MB, that issue was fixed in the matter of a few hours after we found the issue.

      Im sorry that you were not happy with the service, we offer a month free so people can evaluate our service and make there own mind up.

      Id like to point out that the servers main IP did change yes however the IP that we use for all shared clients never changed, we use a separate IP for the server and the shared ip for websites. Due to the nature of the change we did not have enough time to email all clients and as we saw no side effect to customers by doing this then we simply went ahead and changed it.

    • BopieBopie Member

      @donli said:
      Your listing violates LET's General offer thread rules:

      https://www.lowendtalk.com/discussion/153228/rules-for-selling-on-lowendtalk-updated-may-2019/p1

      4) List the final recurring price after any discounts. Just the discount percentage is not enough.

      I am aware of this and waiting on a reply from a moderator/admin.

    • evnixevnix Member

      is there java jar support along with python?

      I recommend iwstack cloud | MxRoute for Mail | LightTable for Coding | Noisli for Noise

    • BopieBopie Member

      @evnix said:
      is there java jar support along with python?

      Unfortunately not sorry.

    • hawchawc Member, Moderator, LIR

      Mod Edit: Updated with pricing from @Bopie

    • vyas11vyas11 Member
      edited June 14

      @Bopie said:

      @Anna_Parker said:
      Got one to check the things out. Firstly it was not configured properly, max file upload was too low to upload site, etc. Then disk quota was few megabytes only. After ticket they said it will be fixed tonight, yeah, they fixed, but IP server changed, they didn't notify about it.

      I would avoid that hosting.

      Id be more then happy to discuss this with you, Originally we were suffering from an issue where provisioned accounts were only 6MB, that issue was fixed in the matter of a few hours after we found the issue.

      Im sorry that you were not happy with the service, we offer a month free so people can evaluate our service and make there own mind up.

      Id like to point out that the servers main IP did change yes however the IP that we use for all shared clients never changed, we use a separate IP for the server and the shared ip for websites. Due to the nature of the change we did not have enough time to email all clients and as we saw no side effect to customers by doing this then we simply went ahead and changed it.

      It's a Friday and let's buy the guys a pint or two, virtual or otherwise. Maybe while watching England bat. They had a bad week, sometimes we all do.

      I faced similar issues that others have mentioned- starting from 6 MB. Frustrating, yes. I did receive an email about the server maintenance work, and a day later did find that the servers IP had changed.Should they have informed about the change? Maybe yes. But now that things are on track, lets' look at the positives.

      The attitude of the persons responding to the tickets was great. The tickets were responded to quickly. They knew the screwed up, admitted to it, took steps to correct.

      The next weeks will tell how stable/ robust the changes they have made are. Speed, stability, ability to keep us updated..If they are not, we probably paid a small financial price for a lifelong learning. If things work, those of us who paid found a great deal. For me so far, it is tracking towards the latter.

      (p.s: I have not been paid to advocate, nor am I okay with the screw ups that happened. But I think it is time to move ahead)

      Benchmark VPS'es || New! Review of Nexusbytes - Part I, Part II, Part III ||

    • BopieBopie Member

      @vyas11 said:

      @Bopie said:

      @Anna_Parker said:
      Got one to check the things out. Firstly it was not configured properly, max file upload was too low to upload site, etc. Then disk quota was few megabytes only. After ticket they said it will be fixed tonight, yeah, they fixed, but IP server changed, they didn't notify about it.

      I would avoid that hosting.

      Id be more then happy to discuss this with you, Originally we were suffering from an issue where provisioned accounts were only 6MB, that issue was fixed in the matter of a few hours after we found the issue.

      Im sorry that you were not happy with the service, we offer a month free so people can evaluate our service and make there own mind up.

      Id like to point out that the servers main IP did change yes however the IP that we use for all shared clients never changed, we use a separate IP for the server and the shared ip for websites. Due to the nature of the change we did not have enough time to email all clients and as we saw no side effect to customers by doing this then we simply went ahead and changed it.

      It's a Friday and let's buy the guys a pint or two, virtual or otherwise. Maybe while watching England bat. They had a bad week, sometimes we all do.

      I faced similar issues that others have mentioned- starting from 6 MB. Frustrating, yes. I did receive an email about the server maintenance work, and a day later did find that the servers IP had changed.Should they have informed about the change? Maybe yes. But now that things are on track, lets' look at the positives.

      The attitude of the persons responding to the tickets was great. The tickets were responded to quickly. They knew the screwed up, admitted to it, took steps to correct.

      The next weeks will tell how stable/ robust the changes they have made are. Speed, stability, ability to keep us updated..If they are not, it will be a lesson learnt. If things work, those of us who paid found a great deal. For me so far, it is tracking towards the latter.

      Thanks for your feedback, We have not denied the server IP change and we understand that an email would have been much better then only posting it on the network issues page, This was a problem that we completely admit was down to us and well in future make sure we send out an email it was down to the reason as to why we changed the IP and this was due to an attack on that IP, As iv mentioned it was posted on on the server status page which for registered clients is avalible via https://stockservers.com/serverstatus.php

      It was a mistake on our side and we completely take the blame but we are always trying to make our service better for our customers and are always ready to hear from you in how we can improve, our service can only be as good as the feedback we get.

      I will also be contacting all our customers that were effected by the IP change and will compensate for any problems accrued all i ask is that you pop a ticket in so i know who was effected.

      Thanked by 1vyas11
    • Please include DC location information(city), in offer-text

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      2GB KVM(SSD 60GB) starts €33.6/yr (Limited Stock) <-- bonus discount (~7.5% off in 1st year for new clients.)

    • BopieBopie Member

      @vimalware said:
      Please include DC location information(city), in offer-text

      Of course, currently we offer are only using Hetzner Helsinki however are in testing with a dedicated server at Contaboo as our testing is showing lower latency there for EU and US so we may have them both.

    • th4n0sth4n0s Member

      how many people are assigned per server?
      uplink speed of main server(100/1000/10000)?

    • BopieBopie Member

      @th4n0s said:
      how many people are assigned per server?
      uplink speed of main server(100/1000/10000)?

      Resellers - max of 20
      Shared - Max of around 100 all depends on server load and how much space etc but we never overload the servers, we never oversell on disk space as we factor that into the pricing.

      Uplink of all server is 1Gbps

    • "The promotion code entered has expired" :(

    • "The promotion code entered has expired"

    • BopieBopie Member

      @mtsbatalha @raadmunir the 50% promo i have re activated seems it was set to expire, anyway the 90% was limited number of uses and we cant offer the 1 month free currently

    • lowdoughlowdough Member
      edited June 25

      TROUBLE! TROUBLE! TROUBLE!

      I just signed up for shared hosting. Really only using it to send and receive normal emails using my 3 domain names. I tested it by sending myself maybe 10 emails and suddenly my account was suspended. Made a ticket to unsuspend and the support person did so after a brief conversation.

      Then, that night, my whole account disappeared. I received no notice, no email, no call (even though they required my phone number to create the account), no nothing.

      Not knowing what happened, I put in a ticket with "sales" (the only choices were sales or billing, since I couldn't log on) last night. This morning, even that ticket has been deleted with no response. Here's the email they sent when I created the ticket.

      =============

      Thank you for contacting our support team. A support ticket has now been opened for your request. You will be notified when a response is made by email. The details of your ticket are shown below.

      Subject: Account deleted?
      Priority: High
      Status: Open

      You can view the ticket at any time at https://stockservers.com/viewticket.php?tid=894988&c=83A9Vf6m

    • WolfWolf Member

      Came here and signed up just to post this. Appears like the other users were ‚satisfied‘ by the support?

      @Bopie

      @lowdough said:
      TROUBLE! TROUBLE! TROUBLE!

      I just signed up for shared hosting. Really only using it to send and receive normal emails using my 3 domain names. I tested it by sending myself maybe 10 emails and suddenly my account was suspended. Made a ticket to unsuspend and the support person did so after a brief conversation.

      Then, that night, my whole account disappeared. No notice, no email, no call (even though they required my phone number to create the account), no nothing.

      Not knowing what happened, I put in a ticket with "sales" (the only choices were sales or billing, since I couldn't log on) last night. This morning, even that ticket has been deleted with no response. Here's the email they sent when I created the ticket.

      =============

      Thank you for contacting our support team. A support ticket has now been opened for your request. You will be notified when a response is made by email. The details of your ticket are shown below.

      Subject: Account deleted?
      Priority: High
      Status: Open

      You can view the ticket at any time at https://stockservers.com/viewticket.php?tid=894988&c=83A9Vf6m

    • lowdoughlowdough Member

      Yes, the support was very prompt and professional when I was able to contact them. It's the abrupt and complete cessation of any connection that troubled me.

    • BopieBopie Member

      I saw this coming and have 3 pages of evidence to prove you were spamming, including the fact that mailchannels banned you domains for spam. I can't release any of your details here but your account was terminated and I closed your client account as stated in our TOS we have a zero tolerance on spam. @lowdough if you give permission I will show proof including the links to mailchannels banning your domains and the proof it's your domains doing it.

    • lowdoughlowdough Member

      Well, I don't know mailchannels or how/why they banned any of my domains. The fact is that I sent maybe a dozen emails to/from your system to and from myself to test. Period. If you have any evidence of more than 10-12 emails coming from my account on your system, I'd love to see it and welcome you sharing it.

      My suspicion (after the discussion with your support person) is that my account was somehow leaked at my previous host, and this mailchannels blowback is coming from that. That's part of the reason I was switching to a different, hopefully more secure, host.

      It seems like maybe we're talking past each other. I'm saying that I didn't do anything wrong on your system and you're offering "proof" that spam had come from my domains (from sources unknown.) I can't dispute your assertion.

      My claims are as follows:
      1. That I didn't do anything wrong on your system.

      and

      1. That my account was terminated abruptly and with no communication, although the means to communicate with me were available to you.

      I welcome the publication of any evidence contradicting either of those claims.

    • BopieBopie Member

      @lowdough I will when I'm home publish evidence without you personal details but one thing is, to anyone who is reading this, you say your not a spammer and spammed the same comment over many threads...

      Your domain by the way just do a blacklist check of it.

      Http://sleepfaster.com

      I'm not happy to put your personal email adrees up here.

    • FAT32FAT32 Member, Moderator, Deal Compiler Extraordinaire

      @Bopie said:
      @lowdough I will when I'm home publish evidence without you personal details but one thing is, to anyone who is reading this, you say your not a spammer and spammed the same comment over many threads...

      Your domain by the way just do a blacklist check of it.

      Http://sleepfaster.com

      I'm not happy to put your personal email adrees up here.

      Not sure where you get the info, blacklist check return nothing via HetrixTools: https://hetrixtools.com/blacklist-check/sleepfaster.com

      Perhaps, some dreams can only be dreams.

    • lowdoughlowdough Member

      Thank you for your discretion. Please note that I am not disputing the unauthorized use of my domain from other hosts (in fact, I think my domain/account probably was leaked at a previous host.)

      I am only disputing my use of YOUR host in doing anything untoward. That's the only evidence I'm authorizing disclosure of.

    • sanvitsanvit Member

      @Bopie I totally agree with you that spams should not be tolerated, but IMO you could have just suspended the service and contacted the user first, or at least answer the new ticket that he/she made rather than just removing the entire ticket. It could just be the client being hacked, etc. Not blaming you of anything, but just my 2 cents :)

    • uptimeuptime Member

      @lowdough - if I may ask, who was your previous host?

    • lowdoughlowdough Member

      @uptime said:
      @lowdough - if I may ask, who was your previous host?

      Webhostface

      Thanked by 1uptime
    • BopieBopie Member

      @lowdough you were warned once about spam and literally an our later mailchannels emailed me again to warn me about your account sending spam.

      @sanvit he was suspended once before this, then I carried on getting the same problems after I gave another chance.

      Also @lowdough you were sent an email about the suspension, I even sent you an email to inform about the termination of your account which included a full cpanel backup of your account.

      Thanked by 1sanvit
    • sanvitsanvit Member
      edited June 25

      @Bopie said:
      @lowdough you were warned once about spam and literally an our later mailchannels emailed me again to warn me about your account sending spam.

      @sanvit he was suspended once before this, then I carried on getting the same problems after I gave another chance.

      Also @lowdough you were sent an email about the suspension, I even sent you an email to inform about the termination of your account which included a full cpanel backup of your account.

      In this case, I'm pretty sure the host did the best he can do (plus he also sent him a backup which is super nice). Thanks for the clarification :)

    • BopieBopie Member

      I also still have that backup just in case, and with domains there was another he spammed from

      Virtualip.icu

    • FAT32FAT32 Member, Moderator, Deal Compiler Extraordinaire

      @Bopie said:
      I also still have that backup just in case, and with domains there was another he spammed from

      Virtualip.icu

      [whois.nic.icu]
      The queried object does not exist: DOMAIN NOT FOUND
      

      ??

      Perhaps, some dreams can only be dreams.

    • uptimeuptime Member
      edited June 25

      I suspect @Bopie will make plenty of sales thanks to this overly-generous bumping of threads by @lowdough ... good stuff.

      On a completely unrelated note, I think I may be ready for a nap soon!

    • BopieBopie Member

      This is really hard for me to reply right now as I'm out at meetings until later tonight, I tried to contact the customer no response, iv already set his payment to refund which should go through tommrow and I still have his backup in our file storage oh and I sent it via email

    • FalzoFalzo Member

      most recommended Provider: First-Root KVM Power-Edition /w SSD
      UltraVPS.eu KVM in US/UK/NL/DE: 15% off first 6 month | Netcup VPS/rootDS - 5€ off: 36nc15279180197 (ref)

    • lowdoughlowdough Member

      Again, I think we're talking past each other.

      You talk about mailchannels warning you about my "account." Do you mean that my DOMAIN had been used to send spam? Or that my ACCOUNT ON YOUR SYSTEM had been used to send spam?

      You're right. I was warned about your mailchannels notifications. I'm not clear about what I can do to fix that, except switching to a more secure host (which is what I was trying to do) and continuing to not send any spam.

      Ok. I'm assuming the email to which you refer was sent after you terminated my email account, which is why I didn't get it. My apologies since i was unclear in my statement. Instead of saying "no email," I should have said that, "I didn't get any email notification."

      Would you be so kind as to re-send that email?

    • FAT32FAT32 Member, Moderator, Deal Compiler Extraordinaire

      Seriously tho, my mood fluctuate a lot recently so I will try not to say too much.

      I think proper communication is required in this case, removing a ticket is not appropriate in my opinion. It might or might not have drama but I will check back tomorrow.

      On a completely unrelated note, I think I am going to bed now.

      Perhaps, some dreams can only be dreams.

    • lowdoughlowdough Member

      @Bopie said:
      I also still have that backup just in case, and with domains there was another he spammed from

      Virtualip.icu

      Yes, the support person also referred to that domain. As I told her, I've never heard of that and have no connection to it. How can you support your assertion that I spammed from that domain?

    • AnthonySmithAnthonySmith Top Provider
      edited June 25

      lowdough said: Yes, the support person also referred to that domain. As I told her, I've never heard of that and have no connection to it. How can you support your assertion that I spammed from that domain?

      Clearly an issue exists, no one goes in to business to refuse money and upset customers, spamming a forum you just registered on to complain about a host terminating you for spam is both ironic and ridiculous given that no doubt the hosting cost less than your shoes.

      Why not just email the host, this nonsense trying to make a point goes through the same cycle week in and week out, it dies, everyone forgets about it.

      better ways to deal with this exist, use them, people only elect for this particular method and use the word assertion in every other sentence because they are trying to make a point no one wants to hear or are trying to do stampy feet damage and is probably going to end up in a 1 way street to fraudrecordsville hurting your chances even further of getting hosting.

      tl;dr move on, I am sure it was not personal, if they made the mistake it is their loss not yours.

      Thanked by 3Ouji sayem314 479555

      Had enough of the scams on lowendbox, lowendtalk is now being infiltrated by corruption so I have chosen to make an low end exit #lexit for now - you can find me HERE

    • lowdoughlowdough Member

      That's all true. Similarly, nobody engages a web host just to be shut down unexpectedly and with no notification.

      My goal here is not to cause Bopie to change his or her decisions or behavior, but rather to share my experience with their service to other potential customers.

    • AnthonySmithAnthonySmith Top Provider
      edited June 25

      insert face palm gif here

      Someone that just wants to "share their experience" does not bump 3 old threads with "TROUBLE! TROUBLE! TROUBLE!"

      Had enough of the scams on lowendbox, lowendtalk is now being infiltrated by corruption so I have chosen to make an low end exit #lexit for now - you can find me HERE

    • ITLabsITLabs Member

      @AnthonySmith said:
      insert face palm gif here

      Here you have:

    • BopieBopie Member

      @lowdough said:
      That's all true. Similarly, nobody engages a web host just to be shut down unexpectedly and with no notification.

      My goal here is not to cause Bopie to change his or her decisions or behavior, but rather to share my experience with their service to other potential customers.

      Ok let me say something, I did send you emails and i did notify you

      I first suspended your account the second time, Took a backup of your cpanel (FYI pm me on here and ill send you a copy) then terminated you, This is not our fault and it was your account that was the problem, You agree to our TOS, we are refusing you service, Refunding you and giving you a copy of your site which also id like to point out you never did anything with it was all empty you used us only for email that's all.

      We are not going to allow spam full stop and we gave you a chance, the Same thing happened, the thing is from over 200 people we have never received an email from mailchannels in regards to them perm blocking a domain

      Thanked by 1level6
    • lukehebblukehebb Member
      edited June 25

      @Bopie said:

      @lowdough said:
      That's all true. Similarly, nobody engages a web host just to be shut down unexpectedly and with no notification.

      My goal here is not to cause Bopie to change his or her decisions or behavior, but rather to share my experience with their service to other potential customers.

      Ok let me say something, I did send you emails and i did notify you

      I first suspended your account the second time, Took a backup of your cpanel (FYI pm me on here and ill send you a copy) then terminated you, This is not our fault and it was your account that was the problem, You agree to our TOS, we are refusing you service, Refunding you and giving you a copy of your site which also id like to point out you never did anything with it was all empty you used us only for email that's all.

      We are not going to allow spam full stop and we gave you a chance, the Same thing happened, the thing is from over 200 people we have never received an email from mailchannels in regards to them perm blocking a domain

      That's not really evidence of anything other than a ticket happened and some emails were sent out from you to the customer. What evidence is there that they were actually sending spam?

    • level6level6 Member

      @lowdough said:
      That's all true. Similarly, nobody engages a web host just to be shut down unexpectedly and with no notification.

      My goal here is not to cause Bopie to change his or her decisions or behavior, but rather to share my experience with their service to other potential customers.

      On Reddit there's /R/WEBHOSTING
      In the right sidebar there's their "FRIENDS OF /R/WEBHOSTING."

      Those hosts may be delighted to have you as a customer. And if (when) things turn south, take it up with them.

      Time for you to lay off Bopie et al and move on.

      That's not me.

    • FalzoFalzo Member

      @lowdough regarding mailchannels you probably misunderstood that @Bopie most likely uses mailchannels with the shared hosting/cpanel to deliver the mails.
      so indeed every mail your account sent out went through mailchannels and that's when the spam notifications came back.

      just a wild guess... did you eventually do things like a catchall mail forwarding on your domain to whatever other private mail-address? so that all incoming spam directed at your domain would eventually just been pushed out again (through mailchannels) to be forwarded to you?

      however, proper system administration is not for everyone. even (or esp.) with shared hosting...

      most recommended Provider: First-Root KVM Power-Edition /w SSD
      UltraVPS.eu KVM in US/UK/NL/DE: 15% off first 6 month | Netcup VPS/rootDS - 5€ off: 36nc15279180197 (ref)

    • BopieBopie Member

      @lukehebb I can't post anything in the public eye as it contains his personal email etc, That screenshot proves that I did, in fact, send him the emails he says I didn't, Now Ill openly admit this could have been handled a little better however we clearly state that we will not tolerate spam of any form what so ever.

      Our servers are set up in a way that works for everyone, This is one of those situations where frankly we did what we did to maintain a good service for everyone else and people may disagree with how we handled it but we did it for the better of the rest of our clients.

      As said you have been banned from using our services ever again and you have been refunded the £0.63p (bare in mind I get charged for the refund so I lose out on this) and as said A full cpanel backup has been offered to the customer.

      Thanked by 2Ouji 479555
    • @Bopie I agree on having a zero tolerance to spam. It’s your company, your business and more importantly your customers that are the priority. The fact this person has added the same message in every thread of yours on LET speaks volumes. Just out of interest how many emails were sent from this account and over what period?

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