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Websound VPS will be migrated to Hostodo (?)
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Websound VPS will be migrated to Hostodo (?)

FAT32FAT32 Administrator, Deal Compiler Extraordinaire
edited February 2019 in Providers

Disclaimer: I got this information from another forum as I don't have a service with Websound.

As far as I know, only VPS services are affected but not shared hosting. Perhaps @WSCallum can clarify on this matter.

TLDR: All VPS on Websound will be removed on 10 March 2019. A manual migration has to be initiated before this with Hostodo.


Thanked by 2eol uptime

"Everyone you meet is fighting a battle you know nothing about. Be kind. Always."

Comments

  • its better a migration from a provider to another provider rather than a run-away like a @bigpowerhost :wink:

    Thanked by 1Hassan

    be careful when the offers come from a provider that use the words "leading", "top", "pioneer", "power", "expert", "best", "big", etc.

  • Anyway.
    No name below that wall of text.
    Weak.

    Thanked by 2Hassan 3606202

    ˙ɹǝuzʇǝɥ

  • Hostodo have improved a lot over the years, so it's good to see they are growing.

    Better than websound deadpooling on you guys

    Thanked by 3Hassan eol skorous

    Purveyor of high quality potassium

  • HassanHassan Member, Provider

    Yes, we will be providing everyone their exact plans/specs on our nodes. We're respecting your billing dates from WebSound, so you wont need to pay anything up front. You will just renew when your due date comes.

    Please note that this we aren't importing the clients directly from WebSound. You need to register with us and open a ticket with proof of your WebSound service, and we'll provide the replacement VPS.

    Thanked by 2skorous mustafamw3
  • JonesJones Member
    edited February 2019

    @Hassan
    Amazing news, quickly.......

    #429206 tickets

  • WebSound customer here.

    I just saw the e-mail today and I was saddened.

    I'm sure many of us look at reviews of a provider to see if they're legitimate / good or not, then we go through the ToS to see if the deal is actually any good and it's tough because it truly is like finding a needle in a haystack.

    @WSCallum provided that many years ago with one of his WebSound offers.

    Sad to see the VPS deals go.

    For clarity: WebSound is not going anywhere, only the VPS services are being halted.

    @Hassan, I'll be opening a ticket in a few days (seems like you guys got quite a few tickets to handle at the moment).

    "I'm just here for the cheap offers."

  • WSCallumWSCallum Member, Provider

    I can confirm that this is correct. I have communicated with Hassan over the last few weeks to ensure our clients have an alternative and also have their current due dates honoured - We aren’t deadpooling and we aren’t leaving the industry, but we’re refocusing.

    Our clients are really important to us and I cannot thank Hassan for assisting us with this and ensuring our clients have a great new home, i’m sure those clients will be treated equally as well. I would never have made such an announcement if I didn’t think this move would be right by all involved.

    We’ll be supporting all involved in their migrations as much as we can but the easiest way around all legalities is for clients to register with hosttodo, provide proof of their service with us and they’ll have it matched.

    Thanked by 3FHR Hassan mustafamw3

    Clouveo - SSD Cloud Servers & Hosting
    AMD EPYC Powered | DDoS Protected | Snapshots | Auto Backups

  • I bought Hostodo. But it is unstable.

  • Can I get a partial refund if I don't want to migrate to Hostodo?

    If I have to migrate to hostodo what will happen after the server expires? Can I renew it at the previous price or it will be terminated?

    @WSCallum @Hassan

  • WSCallumWSCallum Member, Provider

    @Kiwi83 said:
    Can I get a partial refund if I don't want to migrate to Hostodo?

    If I have to migrate to hostodo what will happen after the server expires? Can I renew it at the previous price or it will be terminated?

    @WSCallum @Hassan

    We will review on a case by case basis, you’d need to submit a ticket with us.

    Clouveo - SSD Cloud Servers & Hosting
    AMD EPYC Powered | DDoS Protected | Snapshots | Auto Backups

  • Refunds should be provided to all. People didn't pay their money to be hosted by Hassan.

    Thanked by 1eol
  • @JoeMerit said:
    Refunds should be provided to all. People didn't pay their money to be hosted by Hassan.

    To be fair, Hassan has improved things a hell of a lot since the last time you've tried it.

    Thanked by 1skorous

    Purveyor of high quality potassium

  • I'm a customer of WebSound, I was sad to know this when I received the email because my servers worked very well before.

  • mikhomikho Member, Provider

    @WSCallum said:
    I can confirm that this is correct. I have communicated with Hassan over the last few weeks to ensure our clients have an alternative and also have their current due dates honoured

    I feel cheated as I just recently got a KVM with you in LA from your last offer thread here at LET. Out of curiosity, were you two in negotiation when you posted that offer thread?

    @Hassan said:
    Yes, we will be providing everyone their exact plans/specs on our nodes. We're respecting your billing dates from WebSound, so you wont need to pay anything up front. You will just renew when your due date comes.

    Will you honor the price as well?

    Thanked by 1skorous
    Get a LES NAT VPS! (or 10) in United States (3), Germany, Bulgaria, France, Norway, Australia (2), Singapore. | -> 500gb NAT Storage
  • mikho said: I feel cheated as I just recently got a KVM with you in LA from your last offer thread here at LET. Out of curiosity, were you two in negotiation when you posted that offer thread?

    I kinda have to agree. Two weeks ago you were actively promoting and now you're exiting the field a month later. I want to be clear that I appreciate WSCallum finding a home for the refugees and I'm not even unhappy to be migrating over as I'm actually already a Hostodo customer and he's been solid. It just doesn't feel right. :-/

  • dahartigan said: To be fair, Hassan has improved things a hell of a lot since the last time you've tried it.

    +1

    Fully realizing I'm new and have no credibility but Hostodo's been stable for me over the last six months or so. Picked up one of his Miami KVMs back in September and been running some service monitoring off it without issue. Cant speak to ticket resolution times or anything since I haven't needed to open any.

  • Right before DevCapsule announced they were closing, their support told me they would have more stocks in LA next week. :wink:

    After I migrated from DevCapsule to another provider, I saw Websound post a promo here at last December. I bought one and monitored it for about 2 months. Everything was pretty satisfying so I moved my stuff to Websound last weekend. :wink:

  • Brilliant.

    ˙ɹǝuzʇǝɥ

  • @Kiwi83 So what you're saying is you're one of the four horsemen of "the end is nigh" sect and to avoid whomever is hosting you? :)

  • deankdeank Member, Troll

    True.

    I have not created a single thread. Verify it if you dare.

  • @skorous said:
    @Kiwi83 So what you're saying is you're one of the four horsemen of "the end is nigh" sect and to avoid whomever is hosting you? :)

    Hostodo, or not to do: that is the question.

    Thanked by 1eol
  • deankdeank Member, Troll

    The sect has secret followers everywhere.

    I have not created a single thread. Verify it if you dare.

  • HassanHassan Member, Provider

    @jii said:
    I bought Hostodo. But it is unstable.

    Please open a ticket and let me know the ticket ID. There shouldn't be any issues at the moment.

  • HassanHassan Member, Provider

    @Kiwi83 said:
    Can I get a partial refund if I don't want to migrate to Hostodo?

    If I have to migrate to hostodo what will happen after the server expires? Can I renew it at the previous price or it will be terminated?

    @WSCallum @Hassan

    You will continue to renew for the same price. You will get an invoice from us when it is time to renew, and the price will remain the same

  • HassanHassan Member, Provider

    @mikho said:

    @WSCallum said:
    I can confirm that this is correct. I have communicated with Hassan over the last few weeks to ensure our clients have an alternative and also have their current due dates honoured


    I feel cheated as I just recently got a KVM with you in LA from your last offer thread here at LET. Out of curiosity, were you two in negotiation when you posted that offer thread?

    @Hassan said:
    Yes, we will be providing everyone their exact plans/specs on our nodes. We're respecting your billing dates from WebSound, so you wont need to pay anything up front. You will just renew when your due date comes.


    Will you honor the price as well?

    We will honor the exact pricing

  • @Hassan
    Please take a few more minutes to get to know what the customer is saying,
    hope I can be taken care of by you. Thank you for your hard work.

  • WSCallumWSCallum Member, Provider

    @mikho said:

    @WSCallum said:
    I can confirm that this is correct. I have communicated with Hassan over the last few weeks to ensure our clients have an alternative and also have their current due dates honoured


    I feel cheated as I just recently got a KVM with you in LA from your last offer thread here at LET. Out of curiosity, were you two in negotiation when you posted that offer thread?

    @Hassan said:
    Yes, we will be providing everyone their exact plans/specs on our nodes. We're respecting your billing dates from WebSound, so you wont need to pay anything up front. You will just renew when your due date comes.


    Will you honor the price as well?

    No, we were not negotating this when the latest offer was posted.

    Please open a ticket and we’ll issue a refund for this if you don’t want the migration.

    Thanked by 1mustafamw3

    Clouveo - SSD Cloud Servers & Hosting
    AMD EPYC Powered | DDoS Protected | Snapshots | Auto Backups

  • @Hassan said:
    Yes, we will be providing everyone their exact plans/specs on our nodes. We're respecting your billing dates from WebSound, so you wont need to pay anything up front. You will just renew when your due date comes.

    Please note that this we aren't importing the clients directly from WebSound. You need to register with us and open a ticket with proof of your WebSound service, and we'll provide the replacement VPS.

    @Hassan said:
    Yes, we will be providing everyone their exact plans/specs on our nodes. We're respecting your billing dates from WebSound, so you wont need to pay anything up front. You will just renew when your due date comes.

    Please note that this we aren't importing the clients directly from WebSound. You need to register with us and open a ticket with proof of your WebSound service, and we'll provide the replacement VPS.

    Can you explain the problem of the upstream speed limit? The downstream bandwidth is 400M, and the upstream bandwidth is only 20M. In fact, I used to be a hostodo user in the past, but the network is really too bad, and the machine has been idle until the bill expires. After that I chose websound, but now I have to go back to hostodo, I have completed the migration, and the network is still awful.

  • JonesJones Member
    edited February 2019

    @yummy

    Can you explain the problem of the upstream speed limit? The downstream bandwidth is 400M, and the upstream bandwidth is only 20M. In fact, I used to be a hostodo user in the past, but the network is really too bad, and the machine has been idle until the bill expires. After that I chose websound, but now I have to go back to hostodo, I have completed the migration, and the network is still awful.

    Experienced the same encounter,Obviously, these migration products have no profit, so seen oversold

  • @yummy said:

    @Hassan said:
    Yes, we will be providing everyone their exact plans/specs on our nodes. We're respecting your billing dates from WebSound, so you wont need to pay anything up front. You will just renew when your due date comes.

    Please note that this we aren't importing the clients directly from WebSound. You need to register with us and open a ticket with proof of your WebSound service, and we'll provide the replacement VPS.

    @Hassan said:
    Yes, we will be providing everyone their exact plans/specs on our nodes. We're respecting your billing dates from WebSound, so you wont need to pay anything up front. You will just renew when your due date comes.

    Please note that this we aren't importing the clients directly from WebSound. You need to register with us and open a ticket with proof of your WebSound service, and we'll provide the replacement VPS.

    Can you explain the problem of the upstream speed limit? The downstream bandwidth is 400M, and the upstream bandwidth is only 20M. In fact, I used to be a hostodo user in the past, but the network is really too bad, and the machine has been idle until the bill expires. After that I chose websound, but now I have to go back to hostodo, I have completed the migration, and the network is still awful.

    You realize you are sharing resources with many other users, don't you?

    Thanked by 1eol
  • mikhomikho Member, Provider

    @WSCallum said:

    @mikho said:

    @WSCallum said:
    I can confirm that this is correct. I have communicated with Hassan over the last few weeks to ensure our clients have an alternative and also have their current due dates honoured


    I feel cheated as I just recently got a KVM with you in LA from your last offer thread here at LET. Out of curiosity, were you two in negotiation when you posted that offer thread?

    No, we were not negotating this when the latest offer was posted.

    Please open a ticket and we’ll issue a refund for this if you don’t want the migration.

    Oh, I’ve already sent a message to Hassan about that. No worries about the migration, I’ll take care of that.

    What I was upset about was that your offer posted here on LET was on feb 6th, today it’s feb 23.

    In those days you made a strategic decision that the VPS market was not for you and began looking for someone to take over the customers. Found one and had a talk ”over the last few weeks” ?

    To me it looks like the last offer post was just a stunt to get more cash and if it wasn’t enough, dump it.
    That’s the reason I feel cheated, not that you had to make a decision on how to save your company.

    This will be the last I say about this in public (unless someone questions me) and if I need something else, I’ll take it in private.

    Thanked by 2eol skorous
    Get a LES NAT VPS! (or 10) in United States (3), Germany, Bulgaria, France, Norway, Australia (2), Singapore. | -> 500gb NAT Storage
  • @Kiwi83 I certainly know that resources are shared, but hostodo is the most serious business I have seen oversold, and the upstream bandwidth of websound has been very large.

  • speedtest-cli 
    Retrieving speedtest.net configuration...
    Retrieving speedtest.net server list...
    Testing from anyNode (216.126.231.10)...
    Selecting best server based on latency...
    Hosted by Hotwire Fision (Miami, FL) [4.24 km]: 5.921 ms
    Testing download speed........................................
    Download: 904.95 Mbit/s
    Testing upload speed..................................................
    Upload: 438.09 Mbit/s
    

    What's the problem?

    Thanked by 1eol

    Purveyor of high quality potassium

  • The problem is there is no problem.

    Thanked by 1dahartigan

    ˙ɹǝuzʇǝɥ

  • I honestly believe that people just shit over them for no good reason. Fair enough, there are reports of tickets taking "too long" to get a reply, but like I've said before, there's always 2 sides to every story. As far as my experience goes, it's been great. Been a customer for over a year and I can't find anything to complain about.

    Thanked by 1eol

    Purveyor of high quality potassium

  • I migrated to Hostodo yesterday night. Right after I logged in their control panel, I saw Windows XP in their CD-ROM list.

    :smiley:

    However, their billing system terminated my server after I went to sleep. The reason was "overdue on payment", and they even want to charge me "late fee" for it.

    Too bad I have to wait until Monday to play minesweeper on it.

  • pic1: websound

    pic2:hostodo

    The network is really too bad.

    Thanked by 2uptime eol
  • mikhomikho Member, Provider
    edited February 2019

    @Kiwi83 said:
    I migrated to Hostodo yesterday night. Right after I logged in their control panel, I saw Windows XP in their CD-ROM list.

    :smiley:

    However, their billing system terminated my server after I went to sleep. The reason was "overdue on payment", and they even want to charge me "late fee" for it.

    Too bad I have to wait until Monday to play minesweeper on it.

    Probably because they forgot to mark you invoice as paid when they created the vps for you.
    Thats automated WHMCS for you ;)

    Get a LES NAT VPS! (or 10) in United States (3), Germany, Bulgaria, France, Norway, Australia (2), Singapore. | -> 500gb NAT Storage
  • Take your refund rather than the migration guys....

  • HassanHassan Member, Provider

    @mikho said:

    @Kiwi83 said:
    I migrated to Hostodo yesterday night. Right after I logged in their control panel, I saw Windows XP in their CD-ROM list.

    :smiley:

    However, their billing system terminated my server after I went to sleep. The reason was "overdue on payment", and they even want to charge me "late fee" for it.

    Too bad I have to wait until Monday to play minesweeper on it.

    Probably because they forgot to mark you invoice as paid when they created the vps for you.
    Thats automated WHMCS for you ;)

    There shouldn't have been an invoice generated but that may have been done on accident. @Kiwi83 please open a ticket and we'll get it sorted

  • HassanHassan Member, Provider

    Picking some speedtest locations:

    Hosted by fdcservers.net (Los Angeles, CA) [16.51 km]: 210.761 ms
    Testing download speed................................................................................
    Download: 298.88 Mbit/s
    Testing upload speed................................................................................................
    Upload: 199.90 Mbit/s
    
    Hosted by Cox - Atlanta (Alpharetta, GA) [3127.60 km]: 102.783 ms
    Testing download speed................................................................................
    Download: 72.40 Mbit/s
    Testing upload speed................................................................................................
    Upload: 69.31 Mbit/s
    
    Hosted by StratusIQ (Colorado Springs, CO) [1328.23 km]: 80.204 ms
    Testing download speed................................................................................
    Download: 58.92 Mbit/s
    Testing upload speed................................................................................................
    Upload: 69.87 Mbit/s
    
    Hosted by Spectrum (New York, NY) [3952.33 km]: 128.561 ms
    Testing download speed................................................................................
    Download: 64.60 Mbit/s
    Testing upload speed................................................................................................
    Upload: 225.01 Mbit/s
    

    If you are trying to get on our Asia Optimized network it will be an additional cost.

  • HassanHassan Member, Provider

    If anybody is having speed issues please open a ticket and we'll take a look

    Thanked by 2WSCallum WSRyan
  • @dahartigan said:

    @JoeMerit said:
    Refunds should be provided to all. People didn't pay their money to be hosted by Hassan.

    To be fair, Hassan has improved things a hell of a lot since the last time you've tried it.

    i won't deny it. anyway, @Hassan fixed your rdns for ipv6, and we can agree with the improved thingy :smile:

    be careful when the offers come from a provider that use the words "leading", "top", "pioneer", "power", "expert", "best", "big", etc.

  • @Hassan said:
    If anybody is having speed issues please open a ticket and we'll take a look

    I have an open ticket with you regarding to some disk issue and migrating from Websound.co.uk.

    The image they took, you cannot restore them.

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