HostHatch 1 year review
Purchased Amsterdam 1 core 1G ram 5G nvme plan with a DDoS-Protected IP
Here's my first review.
Ordering & Server Provisioning: 5 stars
Fast & Great
OS Templates: 3 stars
- CentOS 6/7
- Debian 7/8
- Debian 9 is not available for my VPS. They said that only plans with disk larger than 20G can have Debian 9 and Ubuntu 16.04...
- Fedora 20/23
- Ubuntu 12.04 14.04 16.04
Features: 5 stars
- Automatic custom ISO mount to install ANY OS
- Instant rDNS update
- Instant DDoS-Protected IP configuration
Control Panel: 3 stars
Beautiful but buggy
Network: 5 stars
Fast. Low latency.
Performance: 4 stars
Same level as DO/Linode/Vultr, etc.
Uptime: 3 stars
About 3-5 times downtime less than 3 hours during the year.
Price: 5 stars
Support: 3 stars
- Response Time: 1-2 days
- Issue resolving: usually less than 5 days
- They didn't reply the ticket after the issue is solved!!!
Tickets & Issues during the year
- Panel Bug: Can't add custom ISO (solved)
- Panel Bug: Can't login (solved)
- Panel Bug: Can't use VNC (solved)
- Panel Bug: IPv6 added but can't use them in VPS with correct configurarion
- IPv6 restored after submit ticket but I was afraid to break it so I didn't touch them after that
- DDoS-Protected IP down for more than 3 hours
Decent for just personal use with low budget.