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After I restart my dedicated server via Windows 2012 system, it always go to power off.
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After I restart my dedicated server via Windows 2012 system, it always go to power off.

jeff9023jeff9023 Member
edited January 2018 in Help

After I restart my dedicated server via Windows 2012 system, it always go to power off.

the last operation is update the windows 2012 OS.

It is strange.

Are there bugs at the windows update package?

Thanks.

Comments

  • Can you check event viewer?
    It should tell you one thing or two

  • check recent updates/patches, go with safe mode to check if that keeps rebooting..

    if doesn't work, format & reinstall .. (I am joking)

    signature for rent - ^_^

  • WSSWSS Member

    This is usually fixed with ACPI settings tweaks. This usually means you'll need to change S1/S3 et al in BIOS.

  • contact your provider

    change your windows ISO

  • jeff9023jeff9023 Member
    edited January 2018

    @WSS said:
    This is usually fixed with ACPI settings tweaks. This usually means you'll need to change S1/S3 et al in BIOS.

    Hello, @WSS

    Thank you for your help.

    The ACPI settings are below. It seems be no problem.

    0850f12ab317a6b15ca18be6f7798ee5.jpg

    c2f2a207b2488949599128f3c93d17f2.jpg

  • WSSWSS Member

    It might be under CPU configuration on that BIOS.

  • @WSS said:
    It might be under CPU configuration on that BIOS.

    I have checked the CPU configuration.
    There is only ACPI T State setting. And, it is "Enabled".

    bf75f6ab807161f80437a88f44fb7aa2.jpg

    8822f9d3b9108f2a83a01d52fb2b59da.jpg

    Thanks.

  • WSSWSS Member

    C1 and C3 are set. Dunno. <shrug>

  • Find the product key for the copy of Windows that's on your PC

    Skype : ducapps

  • There are a number of drivers in this thread that might be causing it: https://community.spiceworks.com/topic/1966571-server-2012-r2-shuts-down-instead-of-rebooting

  • @WSS @duc5e @seaeagle

    I will try, again.

    Thanks.

  • Running the latest BiOS version?

  • Try rebooting next time with the command shutdown -r -f -t 30 that'll reboot after 30 seconds you can cancel it with shutdown -a

    It could be something funky with the ui option that's initiating something else.

  • mehargagsmehargags Member
    edited January 2018

    Intel Active Management Technology (AMT) Driver

    &

    Intel Management Engine Interface (Intel MEI) Drivers

    can also cause strange Shutdown/Reboot behavior as they interact directly with the power management features of your motherboard.

    Check that they are installed or upgrade them to latest.
    You might also want to Upgrade your bios to latest.

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