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online.net kidechire EOL

online.net kidechire EOL

Just received:

Hello, Your Dedibox kidéchire reaches end of life.

Starting on 29/03/2017, a Dedibox SC 2016 will automatically be provisioned on your account to replace your old server.

We will cancel and decommission your current server on 01/05/2017 which will allow you to smoothly migrate your server.

The SC 2016 offers incredible performances for only €8.99 /month: CPU Intel C2350 2 C / 2T 4 GB DDR3 1TB SATA 1Gbit/s internet bandwidth

Of course, we will waive the setup fee for the Dedibox SC 2016 provisionning.

If you want to keep enjoying high performance servers under €3 per month, we encourage you to contact our assistance to migrate your server on Scaleway, our cloud computing platform.

If you want to upgrade to another offer, please contact our assistance. L'équipe d'assistance d'Online

Need help? Call us now

24 hours a day, 7 days a week

«1345

Comments

  • YuraYura Member

    I blame Intel.

  • tr1ckytr1cky Member

    Automatically charging you more if you don't cancel?

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  • boerndboernd Member

    Dedibox SC SATA 2016 Waiting delivery

    nice, I don't want it

  • tr1cky said: Automatically charging you more if you don't cancel?

    Well, not sure.

  • mov3mov3 Member

    I got the email too.

  • rds100rds100 Member

    theqkash said: Intel C2350

    I.e. the ones that were found out to die and refuse to boot after a year or two?

    -

  • Delivered, I hope that I won't pay anything for it. Need to contact them to resolve this issue.

  • MaouniqueMaounique Provider

    I didn't get such email, at least not yet...
    Damn, I just reinstalled it yesterday, ffs, just my luck.

    OK.

  • mov3mov3 Member

    Will online.net charge me €8.99 next month?

  • blackblack Member

    mov3 said: Will online.net charge me €8.99 next month?

    I believe so. They said if you want a cheaper option go with scaleway.

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  • mov3 said: Will online.net charge me €8.99 next month?

    They will, but this is funny.

  • mov3mov3 Member
    edited March 29

    @theqkash said:

    mov3 said: Will online.net charge me €8.99 next month?

    They will, but this is funny.


    I opened the ticket to ask online.net.
  • cochoncochon Member

    Serendipity, I just cancelled my last kidechire box this month, it had clearly developed hardware issues recently after years of reliability, crashing frequently with no kernel dumps to show for it. I kind of felt bad to let it go, but not now.

    I had another kidechire fail last year, failing disk that time, and was offered the XC2015 (8 cores not 2, more memory) for €10.99. So if anyone is tempted by this 'upgrade' it might be worth asking the question, as this isn't even a discounted offer on the replacement SC system, other than the setup.

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  • AlbaHostAlbaHost Member, Provider

    Hereby is their reply:

    Online - Benedikt Hello,

    The Dedibox SC platform on which your server is based has reached its end of life and we have to replace these servers during the next months as there are no more spare parts for it.

    We will offer you to migrate to a new Dedibox SC 2016 which offers increased performances for a price of 8.99 Euro per month. If you don't want to use this server you can easily terminate it from your account.

    Regards,

    Benedikt R.

    wWw.AlbaHost.Net Albanian .AL domains, VPS/VDS and Hosting Services. | Use coupon code .AL to get an .al domain for 8€/year.

  • When does the €8.99 billing kick in? 01/05/2017?

    E.g. Is April free in order to allow you to migrate over?

  • mov3mov3 Member
    edited March 29

    The online.net answered me they charge me €8.99 next month even i cancel new server now.
    Fuxk

  • MaouniqueMaounique Provider

    mov3 said: The online.net answered me they charge me €8.99 next month even i cancel new server now. Fuxk

    That is illegal and they know it, let the chargebacks flow.

    OK.

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  • DarwinDarwin Member

    Saw that coming and replaced all my kidechires with an E3 from the last online's sale.

    Error 4321: no signature detected.

  • sinsin Member

    The fuck? I just got that email too and along with the email saying the server was already provisioned. So I get charged for it even if I cancel now?

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  • edufeduf Member
    edited March 29

    Dedibox kidéchire (sd-1234) Terminated 2014-08-25 2017-05-01 €1.99
    Dedibox SC SATA 2016 (sd-171) Terminated 2017-05-01 2017-05-01 €8.99

  • sin said: The fuck? I just got that email too and along with the email saying the server was already provisioned. So I get charged for it even if I cancel now?

    Well, easy like that.

  • MaouniqueMaounique Provider

    sin said: So I get charged for it even if I cancel now?

    It looks like it, but if they do charge, you can charge back.

    OK.

  • mov3mov3 Member
    edited March 29

    @sin said: The fuck? I just got that email too and along with the email saying the server was already provisioned. So I get charged for it even if I cancel now?


    They answered me they will charge €8.99 next month.
  • blackblack Member

    This is the response I got

    Yes, your server will be alive until the end of April.
    You won't be billed before May 1st for the new server.
    So if you terminate it you won't be billed for it. 
    
    

    So you have a free Dedibox SC until April 20th (because that's when they'll bill you for next month).

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  • black said: So you have a free Dedibox SC until April 20th (because that's when they'll bill you for next month).

    Well, I've got totally different answer. They probably still doesn't know what to do with this issue.

  • mov3mov3 Member

    @black said: This is the response I got

    > 
    > Yes, your server will be alive until the end of April.
    > You won't be billed before May 1st for the new server.
    > So if you terminate it you won't be billed for it. 
    > 
    > 

    So you have a free Dedibox SC until April 20th (because that's when they'll bill you for next month).


    Why the answered me they will charge me next month?
  • MaouniqueMaounique Provider

    black said: So you have a free Dedibox SC until April 20th (because that's when they'll bill you for next month).

    mov3 said: The online.net answered me they charge me €8.99 next month even i cancel new server now.

    Good, so they did not make up their mind yet :P

    Nah, maybe their lawyer called and told them there is absolutely 0 chance to get away with the charges other than the customer not noticing for a very long time or not caring which is unlikely for people with such products.

    OK.

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  • @black said: This is the response I got

    > 
    > Yes, your server will be alive until the end of April.
    > You won't be billed before May 1st for the new server.
    > So if you terminate it you won't be billed for it. 
    > 
    > 

    So you have a free Dedibox SC until April 20th (because that's when they'll bill you for next month).

    Such a relief. LOL

    Sorry for my bad English

  • blackblack Member

    mov3 said: Why the answered me they will charge me next month?

    They will charge you next month April 21st for service in May if you wish to keep the new server. If you cancel before the April 20th, then you won't be charged. This is what I understand. If you recall when you actually paid for your server, it was prorated billing. So if you ordered on the 15th of the month, you'd pay half for that month then the next bill you pay for the full month. Since online.net didn't generate an invoice, it makes sense that for this month (today to April) it's been paid for. However, if you do not wish to pay for May, you need to cancel before April 20th.

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  • sinsin Member
    edited March 29

    black said: So you have a free Dedibox SC until April 20th (because that's when they'll bill you for next month).

    Well that's at least good because they provisioned it to my account without me asking for it. I'm not entirely sure I will keep it as I already purchased a new dedi from another provider just the other day.

    and speaking of canceling...how come their cancel option always gives out an "error" message and you're forced to open a ticket about it? I had to do that on my last 2 servers from them months apart.

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  • MaouniqueMaounique Provider

    black said: If you recall when you actually paid for your server, it was prorated billing.

    First month I paid for some days, but at the moment of provisioning, all other invoices were generated and paid on the 1st of each month, not 20. The 20th is probably the deadline to cancel before you are charged next month, whether you use it or not.

    OK.

  • I haven't seen this email yet.
    aw shucks. Kidechire was (1 of 2 ) among my bastion hosts whitelisted everywhere.
    Scrambling to add couple more boxes to the whitelist.

  • Well, whatever - they're weirdos for me.

    They're doing things like this one

    They forbid to even move this new super server to another account (corporate)

    Well, I don't know wtf, but everything here look strange.

  • blackblack Member

    Visit https://console.online.net/en/account/services you'll see kidéchire is set to expire in may and the delivery date for "Dedibox SC SATA 2016" is set to May, even though the server is delivered right now.

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  • sinsin Member

    Mine gives an "Install over KVM" option, so this comes with that? My Kidechire was in Paris but this one is in AMS1.

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  • MaouniqueMaounique Provider

    I have no such thing in my console yet. Maybe they have not updated all yet.

    OK.

  • Ryan22Ryan22 Member

    such a sad news :(

  • blackblack Member

    On an unrelated note, who's going to keep the new Dedibox SC SATA 2016 server? If not, where are you moving your services to? Scaleway?

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  • defaultdefault Member

    Long live OneProvider. They will receive all those Kidechire for more profit. http://oneprovider.com/dedicated-servers/paris-france

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  • MaouniqueMaounique Provider
    edited March 29

    black said: If not, where are you moving your services to? Scaleway?

    Aruba, i can get 9 of those smart deals for the price of one dedi.

    OK.

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  • vishvish Member

    That sucks. Why force clients to swap instead of slowly phasing them out as they die off instead?

  • blackblack Member

    default said: Long live OneProvider. They will receive all those Kidechire for more profit. http://oneprovider.com/dedicated-servers/paris-france

    I think they will phase those out as well.

    Maounique said: Aruba, i can get 9 of those smart deals for the price of one dedi.

    Yeah but only 180 GB of storage split across 9 servers instead of 1TB and some other benefits like using your CPU 24x7 with unlimited bandwidth @ 1 Gbps.

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  • mov3mov3 Member
    edited March 29
    The billing of the new server will begin at the first may, so you have just to terminate this, we will not charge it :-)

    I got the other answer

  • NihimNihim Member

    @vish said: That sucks. Why force clients to swap instead of slowly phasing them out as they die off instead?

    They already did that since I think last summer? I remember discussing it over IRC. My kidechire's disk died few months ago (for which they could replace the hardware as it is not fans / MB etc which they don't have spare parts for) and they only offered to upgrade me to the SC without the fee.

    Even for that apparently there was an end date.

  • YuraYura Member

    @vish said: That sucks. Why force clients to swap instead of slowly phasing them out as they die off instead?

    Number-crunchers ran through spreadsheets and decided it's a better business decision considering scales, automation, amortisation, etc.

  • Hello,

    The Dedibox Kidéchire has reached its end of life and we deliver automatically a Dedibox SC 2016 as replacement for your current server. The new server is offered without setup fees and you can use it during April without any additional costs. At the end of April we will terminate your current server and the billing for the new server begins on May 1st.

    If you don't want to keep your server you can request termination of the service from your account.

    Cheers,

    bene

  • jenkkijenkki Member
    edited March 29

    mov3 said: The online.net answered me they charge me €8.99 next month even i cancel new server now.

    Folks Its time to replace your Credit Cards ;)

  • MaouniqueMaounique Provider
    edited March 29

    black said: Yeah but only 180 GB of storage split across 9 servers instead of 1TB and some other benefits like using your CPU 24x7 with unlimited bandwidth @ 1 Gbps.

    Yes, the storage is a lost cause, personally I wasn't using it though, but 9x1 serious shared core > 1 full "scheme of a" CPU. Also, the traffic is not such a problem, I will have more locations and IPs.

    OK.

  • blackblack Member

    Maounique said: Yes, the storage is a lost cause, personally I wasn't using it though, but 9x1 serious shared core > 1 full "scheme of a" CPU. Also, the traffic is not such a problem, I will have more locations and IPs.

    Ah ok. I was using mine for storage mainly so I need to disk space.

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  • pechspilzpechspilz Member
    edited March 29

    @rds100 said:

    theqkash said: Intel C2350

    I.e. the ones that were found out to die and refuse to boot after a year or two?

    I just received two new servers as well for my Kidechires.

    I ordered a C2350 a month ago and it was DOA (or DOP, dead on provisioning) because of the known CPU bug. They right away refunded it and told me to chose a different plan since they had issues with this CPU. Autoprovisioning such a crap server without even asking while saying these models are problematic is quite an ass move by Online.

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