I'm writing a short review about Sharktech on how they are lying scammers who also have a Terrible Network.
They claim to offer 10Gbps / 14.4Mpps Protection with all Services on the network, how ever during a 3Gbit flood they simply added a 0 to the end of the attack size and claimed it was a 30Gbit Attack they keep on doing this all the time.
First custom OS Install we asked them for, was the common Partitioning for SolusVM / KVM - 80GB / - 8GB swap / Empty LV How ever it took them 3 attempts over 3.5 days and they still kept getting it wrong, So eventually they hooked up a KVM device that was not even working correctly, Eventually the KVM stopped working completely the device would not even ping. So we waited another 12 hours before they hooked up a replacement.
The support responses are alright, how ever it takes them for ever to get something simple done such as a OS reload normally takes a whole 24 hours and they end up screwing either the OS or the Partitioning Example is below we waited 24 hours for a OS reload with Centos 6.4 the server did ping perfectly fine. How ever when we did a ticket they said they was looking at it another 12 hours Later the issue was still not corrected. They claimed of on a Broken PSU yet the server continued to ping for all the time they said they was working on it.
The network is complete balls, mass disconnections - IMCP Timeouts - slow speeds, You can accuse the servers of being Under Attack, How ever every single server with them will drop ping at exactly the same time including the Gateway IPs.
Proof Regarding Network - http://www.thinkbroadband.com/ping/share-large/6035f5d09e59141eba268612de02ab97.png
The owner also threatened to release my personal information including a Public Announcement via Skype as you can see below, he Made up a lot of B.S Lies such as I'm always swearing at him, The only thing I have ever said is * Your Service Sucks Dick * As it does actually suck, I have never used a provider who has such a crappy network, Especially since we have spent over $500+ in 1 week with them and lost over 3x that in chargebacks. And loss of clients.
Proof About Comment - http://puu.sh/2UrAS.png