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IPXCore
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And they didn't answer the phone. So they're out too.
Will do, thanks!
Ah. Yea, it is looking like you might have to move your kit. I've recommended a few places above ^. QuadraNET would probably be my first option if you do have to move. Whatever gets your kit online quickest really I guess the option would be?
I've got Skype contacts for Dustin/Chris at QuadraNET in sales if you want them?
Thanks
Thank you.
We're trying a last few DC's in Phoenix; we'll see what happens.
Indeed, we may need to do that. Anyone else able to vouch for Quadranet?
Take a look at their reviews on WHT, that will tell you how good they are. Let me know if you want their contacts and I'll shoot a PM over.
@Damian Good luck, also i'm sure your clients will understand your situation and not be annoyed with you unless you cancel the 32MBs :P
The thing with Scalematrix, is if you know how to justify, IP's are nearly free.
They also have remote hands that does not cost an arm and leg. They have a 24/7 support phone number as well
On a side note, this current DC... Seems a bit rude.
Are you still unplugged?
There's no doubt about QuadraNet being good, it's just a matter of if you can get your kit there, off the top of my head @FTNChris, @mitgib and some others use their LA location.
I have not used them personally, but a friend of mine had good experiences with them... good network, responsive support, etc. He didn't run VPSes though, and I'm not sure how they deal with DDoS on client VMs for example.
There's some vouches for you They're definitely great. Phone support is also good, answers usually in a matter of seconds.
Good luck to you guys. All you can do is pick up and move forward.
http://www.lowendtalk.com/discussion/3480/disposition-for-ipxcores-32mb-vps-plan
I just convinced them to put our shared hosting back on the 'net, so at least I can send out notices.
I can vouch for Quadranet too,as @miTgib is there and from what I have seen, it looks pretty nice.
Glad to hear that. So are they just letting you send out notices, and then taking it back offline?
I'm not sure, to be honest. I really have zero trust for them at the moment, so even if they say they'll keep it online, who knows if they really will.
I'm formulating my notices now. Cycling through damage control on LET, 30+ people on live chat, and then writing a coherent notice for email is shortening my lifespan, i'm sure.
My LA location is at Quadranet. Do you live in Phoenix, you seem to really have tunnel vision for it. LA is only an 8-9 hour drive.
Simple, go offline :P You don't have to deal with it because everybody will be getting notices in the next hour or so
I really hope you manage to get this sorted soon @Damian I am glad I didn't stay with Atjeu when I did try them out (lots of latency from the UK!).
Let us know when you've decided who to move to ;-)
Adam lives in Phoenix, I split my time 50% here and 50% Omaha, NE, since my family lives there. There are no viable datacenters in Omaha. Kansas City is the best nearby option.
Yes, I pointed out that we could terminate the target if they put us back online. They didn't.
The DC aren't exactly being helpful at all, are they? If I were the owner of the DC, I'd put you back online straight away, let you deal with the target and then whoop you're back online.
Obviously, it's not that easy...
Never do Kansas City. Way way too many issues. (cough Datashack and Wholesale cough)
At this point I think the dos hit some bug or limit on some border or core router that they don't want/cannot risk to be hit again...
Yeah I wasn't looking forward to it...
Probably a packets-per-second limit. All of their routing equipment was old
If you can't find anything in Phoenix, go QuadraNet with the closest location (I think out of: Miami, Dallas and L.A)
Finally got access to Cacti:
Packets per second, from Observium:
And your website lives (:
We convinced them to plug shared hosting back in so that we can send notices and such. VPS's are still MIA...
It's quite sad to think that they won't even let you back online to help with the attack and try to stop it from happening again.
Atjeu are probably loosing quite a lot of money from you leaving, and they're not even trying to help really at all...
heh