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Their support slow
Link to Topic about Zare.co.uk
Thank you
but the network appears to be fast..
@Zare are here but don't seem to do much talking.
Last Active
January 7
Your input is invaluable.
They uses manual review?
Hey guys, currently due to demand we are manually accepting accounts, really sorry about this.
Well i opened a ticket two days ago. How or why you serve service? OVH support faster.. which is huu.
But anyway i want to try the service so i wait for the reply.
Got reply. At this time dedicated server only. So W8
i'm waiting 12 days for now since registration and ticket inside their CP
Uh.. well.. you could wait as they paused their VPS line at this time...
But you could order dedicated server , right!
Before zare.co.uk, i thought ovh support is slowest and helpless.
God, how I was wrong!
@zare
No one is immune from any force majeure.
Guys, i have job, i have some plans too. If you can't provide me a service, or you have any technical troubles just say to me about it in ticket! Just answer! Please don't hiding! And i will find another operator who can do it. But current situation is bad, because i dunno "do you have any VPS"? Or you just slow? Or you have technical issues? Why you said here about
"Hey guys, currently due to demand we are manually accepting accounts, really sorry about this."
Why not to answer it to ticket???
Well try hosthatch.com .... similar price better quality.
We will refund you shortly, very sorry for the delay.
With one transit carrier... It's all worthless when that carrier goes down which apparently it has multiple times so your servers completely inaccessible
They reply about switch to KVM from OVZ and it takes a while, so create new VPS function disabled.
yep, only after posting about it on LET.
Before - nobody do not move.
Do anyone have more to share? It's been a few months, how is the uptime now?
We are with them 2 month ago, seems to be OK till now.
Performance is like a yo-yo for me. I only launched 11 days ago.
Wow that I/O test is simply terrible :P
not as good as opticservers 4.8MB/S lol
Opened support ticket and heard nothing back. Support ticket was then closed a couple of weeks later without any reply.
Useless.
That's way even worse, I wonder how they can still manage to get new clients!
Exactly the same experience.
+1
I think they are 2 people running both Nitrous Networks and Zare, the first company has over 6,000 servers active now(game servers), so I can understand why the support is so terrible. With their low prices I can't really see how they can hire more staff either..
First box which we have around 8 VMs created:
[root@uk-server-1 ~]# uptime 02:23:04 up 28 days, 17 min, 1 user, load average: 0.03, 0.07, 0.07
[root@uk-server-1 ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync; unlink test 16384+0 records in 16384+0 records out 1073741824 bytes (1.1 GB) copied, 7.76278 s, 138 MB/s
CPU model : Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz Number of cores : 8 CPU frequency : 3591.782 MHz Total amount of ram : 3943 MB Total amount of swap : 4095 MB System uptime : 28 days, 22 min, Download speed from CacheFly: 54.7MB/s Download speed from Coloat, Atlanta GA: 11.5MB/s Download speed from Softlayer, Dallas, TX: 8.53MB/s Download speed from Linode, Tokyo, JP: 156KB/s Download speed from i3d.net, Rotterdam, NL: 30.6MB/s Download speed from Leaseweb, Haarlem, NL: 52.9MB/s Download speed from Softlayer, Singapore: 12.09MB/s Download speed from Softlayer, Seattle, WA: 22.80MB/s Download speed from Softlayer, San Jose, CA: 18.01MB/s Download speed from Softlayer, Washington, DC: 13.0MB/s I/O speed : 110.8 MB/s
Another box which we have only 3VMs created that we got yesterday:
[root@server-2 ~]# uptime 02:30:32 up 20:12, 1 user, load average: 0.00, 0.01, 0.05
[root@server-2 ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync; unlink test 16384+0 records in 16384+0 records out 1073741824 bytes (1.1 GB) copied, 6.52856 s, 164 MB/s
[root@server-2 ~]# wget freevps.us/downloads/bench.sh -O - -o /dev/null|bash CPU model : Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz Number of cores : 8 CPU frequency : 3591.764 MHz Total amount of ram : 5926 MB Total amount of swap : 4095 MB System uptime : 20:13, Download speed from CacheFly: 62.7MB/s Download speed from Coloat, Atlanta GA: 13.5MB/s Download speed from Softlayer, Dallas, TX: 9.92MB/s Download speed from Linode, Tokyo, JP: 198KB/s Download speed from i3d.net, Rotterdam, NL: 29.9MB/s Download speed from Leaseweb, Haarlem, NL: 16.1MB/s Download speed from Softlayer, Singapore: 9.53MB/s Download speed from Softlayer, Seattle, WA: 13.65MB/s Download speed from Softlayer, San Jose, CA: 11.48MB/s Download speed from Softlayer, Washington, DC: 10.96MB/s I/O speed : 165 MB/s
Hope it helps.
their support very slow.
But, if you start to talk about money, they will report very fast.
I hate it :-(
But i can't to say anything bad about their services...
I see, probably why all my tickets are answered so fast =p