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Post a screenshot of your ticket.
True, but with "Reinstall" there is more os's
their site is not resolving, are they folded finally?
DNS looks dead from here.
@CVPS_Chris - same here - just got the reply from their 1st level support that they will escalate it to 2nd level support. ;-) Same answer I got a few days ago without any change...
i hate lvl 1 support from pretty much everything ... phone/internet/vps. they are pretty much script reading/answer, sometimes they barely know what the problem is and then "escalate" to lvl 2 or sometimes even "lvl 3". waste my time so much
Any level over 9000 should solve the problem.
I hope no one is going to actually request CentOS 7 32 Bit because it won't exist.
OP why are you still with this crap company?