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[resolved] Backupsy login
Is anyone having trouble logging in to Backupsy? I went to pay my invoice, I enter my username and password and press enter or click Login but it shows same login form and doesn't show any error message. Same login form shown when I try to reset password or open ticket from website.
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Should be solved. You can mail me directly at [email protected].
Have you tried contacting Backupsy by opening a support ticket with them?
thanks please close
maybe you should read the post, jeez
I didn't try emailing [email protected] until after posting, but hey, the web form didn't work
That is exactly the point, mate!
I tried the web form for submitting ticket. It didn't work. Then I posted here after troubleshooting for several minutes with disabling noscript, trying a different browser, and such. Then I realized [email protected] was a valid email address.
Not sure what your point is.
My point is you as a customer should know how to contact the provider, instead of opening a thread in a public forum and gain attention of everyone.
Basic question anybody gonna ask you then is, "have you reported this to your provider via any valid means?".
That's all.
I attempted to report it to the provider via the sales support ticket form. It didn't work. I know I can contact the provider by opening support ticket from the panel after logging in; obviously if I can't login, I can't do that. Maybe you should stop making silly replies to the thread, so that the thread sinks, instead of "gaining attention of everyone"?
I have ten providers to pay invoices for and one of them I can't login, I'm going to choose the fastest way to get it resolved (i.e. mentioning serverian) and not think for two minutes on how I should contact the provider. I already spent more than two minutes debugging the issue, and filling out the web sales ticket form, where my ticket content disappeared.
Yep, am done. Peace.
PM should do just fine.
I know, I thought about it after I posted. If I spent more time thinking I would've emailed [email protected] (which I did just as serverian responded to this thread). But I did spend a minute or two to attempt to fill out the web ticket form and it didn't work, so I don't think posting a topic was unreasonable. Also if it works for someone else then I know it's one of my add-ons like noscript, and I didn't know oktay would respond so quickly.
Edit: if anything, his one minute response exemplifies how good Backupsy and related brands are, so what's the big deal?