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Need some guru advice
Sup,
Alright its been (I think) fifth time that somebody used my hosting service and asked for a refund after a week. The world is full for cheapsters. I got clearly written in my tos that no refunds will be issued under no circumstances. It just wastes my time and above all makes me annoyed because there is a good possibility that the cheapster that signed up for a vps already did what he wanted to do. Like send a thousand emails, download and uploaded a hundred movies to mediafire, etc. Anything is possible.
But I am usually nice with such thieves and issue them refunds without much talk.
The problem is that I do not want to get into paypal disputes. Because all the time I read on these forums that paypal will always side with the buyer and might as well ban my account(who knows anything is possible with paypal.)
How do you guys deal with such people? Please give me your valuable suggestions.
ty
Comments
Our ToS is pretty clear about this:
You have 5 days to get your money back, chargebacks are not a fair form of a refund, and will be fighted (we usually win) and if abuse took place, you're no longer entitled to a refund or a partial refund.
You won't loose the dispute if you write virtual item in the paypal case
All a merchant needs to do is say the right thing ("intangible goods") and they're virtually guaranteed to win any PayPal dispute.
if it ever comes to a dispute case, CALL the local Paypal and talk to them and you will never face defeat.