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Help Please Email question
thedarkfox
Member
in Help
I am having a strange problem with email. I am running Vestacp and I have my mail setup through zoho, on one of my sites I have a contact form pointing to my email address, if someone fills that out it will not go to my zoho inbox only to the webmail inbox in the vestacp, but if I email directly it goes to my zoho inbox? Has anyone had this problem?
Thanks
Comments
I had the same problem when I tried to implement a contact form, except the mail was going to Webmin and not to Zoho. The same thing happened when I tried to use Outlook even though all the MX records were fine, DNS was fine. In the end I had to get rid of the form because it just wasn't working out. Hopefully someone can offer some help!
Can you post the headers of the emails that are being misplaced?
@silvenga You mean this?
Return-path: *@server1.candyvps.com
Envelope-to: *@easydoctorloans.com
Delivery-date: Thu, 03 Apr 2014 16:31:16 -0400
Received: from admin by server1.candyvps.com with local (Exim 4.72)
(envelope-from *@server1.candyvps.com)
id 1WVoI7-0002oz-9Z; Thu, 03 Apr 2014 16:31:15 -0400
Date: Thu, 3 Apr 2014 20:31:15 +0000
To: Easydoctorloans *@gpnbank.net
From: mike p *@affordablesocial.com
Subject: New Application
Message-ID: 6d3e1e51de67dfbea1667fe739f33df4@easydoctorloans.com
X-Priority: 3
X-Mailer: PHPMailer 5.2.7 (https://github.com/PHPMailer/PHPMailer/)
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="b1_6d3e1e51de67dfbea1667fe739f33df4"
Content-Transfer-Encoding: base64
@thedarkfox formatted to make it readable and removed your name from mail address - I hope that's fine by you.
@Spirt thanks, and the emails go to the others just not to the address on my server.
Your mail server is using LMTP and not doing an MX lookup. I'm not near a computer, but you'd have to configure your mail server to try to deliver mail externally.
Did you check the exim log? On Debian it's /var/log/exim4/mainlog
I am new to this but I am looking here: https://www.debian.org/releases/stable/i386/ch08s05.html.en
at 8.5.3. Configuring the Exim4 Mail Transport Agent
configure for internet site
Does this seem to be right?
Perfect. Well it appears from the headers that emails are going:
Vestacp > local MTA > localhost
Rather than:
Vestacp > local MTA > Zoho
If you were using Postfix I would say that
mydestination
is incorrect, resulting in Exim4 delivering to localhost because it believes that it is the servereasydoctorloans.com
. Is there a setting in Exim4 that allows specifying the name of the local server @nunim?However, there are many ways that is can also occur. Like @amhoab said your MTA may be doing internal lookup incorrectly. I would check the logs for more information.
Here is my log:
014-04-03 14:12:41 exim 4.72 daemon started: pid=2084, -q1h, listening for SMTP on port 25 (IPv6 and IPv4) port 587 (IPv6 and IPv4) port 2525 (IPv6 and IPv4) and for SMTPS on port 465 (IPv6 and IPv4)
2014-04-03 14:12:41 Start queue run: pid=2085
2014-04-03 14:12:41 End queue run: pid=2085
2014-04-03 14:13:37 1WVm8v-00018U-5w <= [email protected] U=root P=local S=947
2014-04-03 14:13:38 1WVm8v-00018U-5w => *@affordablesocial.com R=dnslookup T=remote_smtp H=5864f5a1bf86174ca7f20d75986225.pamx1.hotmail.com [65.54.188.109]
2014-04-03 14:13:38 1WVm8v-00018U-5w Completed
2014-04-03 15:12:41 Start queue run: pid=22273
2014-04-03 15:12:41 End queue run: pid=22273
2014-04-03 15:34:57 1WVnPc-0007GM-SQ <= [email protected] H=sv4-smtp1.zoho.com (resolver2.sv4.zoho.com) [72.5.230.66] P=esmtps X=TLSv1:AES256-SHA:256 S=10462 id=1974281792.58244.1396553690601.JavaMail.sas@[172.31.251.160]
2014-04-03 15:34:57 1WVnPc-0007GM-SQ => *** *@easydoctorloans.com R=localuser T=local_delivery
2014-04-03 15:34:57 1WVnPc-0007GM-SQ Completed
2014-04-03 15:34:59 1WVnPf-0007GN-JR <= [email protected] H=sv4-smtp2.zoho.com (resolver3.sv4.zoho.com) [72.5.230.67] P=esmtps X=TLSv1:AES256-SHA:256 S=6395 [email protected]
2014-04-03 15:34:59 1WVnPf-0007GN-JR => **** *@easydoctorloans.com R=localuser T=local_delivery
2014-04-03 15:34:59 1WVnPf-0007GN-JR Completed
2014-04-03 15:59:06 1WVnn0-0000Ud-Co <= [email protected] U=admin P=local S=10605 [email protected]
2014-04-03 15:59:07 1WVnn0-0000Ud-Co => noreply noreply@easydoctorloans.com R=localuser T=local_delivery
2014-04-03 15:59:08 1WVnn0-0000Ud-Co => *@gpnbank.net R=dnslookup T=remote_smtp H=grid1i.seg.att.com [209.65.160.73] X=TLSv1:AES256-SHA:256
2014-04-03 15:59:10 1WVnn0-0000Ud-Co => *@me.com R=dnslookup T=remote_smtp H=mx4.me.com.akadns.net [17.172.34.66]
2014-04-03 15:59:10 1WVnn0-0000Ud-Co Completed
2014-04-03 16:12:41 Start queue run: pid=4727
2014-04-03 16:12:41 End queue run: pid=4727
2014-04-03 16:26:02 1WVoD4-00026z-8J <= [email protected] U=admin P=local S=10641 [email protected]
2014-04-03 16:26:03 1WVoD4-00026z-8J => noreply *@easydoctorloans.com R=localuser T=local_delivery
2014-04-03 16:26:04 1WVoD4-00026z-8J => *@me.com R=dnslookup T=remote_smtp H=mx1.me.com.akadns.net [17.172.34.10]
2014-04-03 16:26:04 1WVoD4-00026z-8J => *@gpnbank.net R=dnslookup T=remote_smtp H=grid1i.seg.att.com [209.65.160.73] X=TLSv1:AES256-SHA:256
2014-04-03 16:26:04 1WVoD4-00026z-8J Completed
2014-04-03 16:31:15 1WVoI7-0002oz-9Z <= [email protected] U=admin P=local S=10622 [email protected]
2014-04-03 16:31:16 1WVoI7-0002oz-9Z => noreply *@easydoctorloans.com R=localuser T=local_delivery
2014-04-03 16:31:17 1WVoI7-0002oz-9Z => *@gpnbank.net R=dnslookup T=remote_smtp H=grid1i.seg.att.com [209.65.160.73] X=TLSv1:AES256-SHA:256
2014-04-03 16:31:18 1WVoI7-0002oz-9Z => *@me.com R=dnslookup T=remote_smtp H=mx4.me.com.akadns.net [17.172.34.67]
2014-04-03 16:31:18 1WVoI7-0002oz-9Z Completed
2014-04-03 17:12:41 Start queue run: pid=18672
2014-04-03 17:12:41 End queue run: pid=18672
2014-04-03 18:12:41 Start queue run: pid=30285
2014-04-03 18:12:41 End queue run: pid=30285
2014-04-03 19:12:41 Start queue run: pid=9285
2014-04-03 19:12:41 End queue run: pid=9285
2014-04-03 20:12:41 Start queue run: pid=20615
2014-04-03 20:12:41 End queue run: pid=20615
2014-04-03 21:12:41 Start queue run: pid=32115
2014-04-03 21:12:41 End queue run: pid=32115
2014-04-03 22:12:41 Start queue run: pid=11046
2014-04-03 22:12:41 End queue run: pid=11046
Crap, wall of text. Ummm, sorry but can you PasteBin that (http://pastebin.com/)? Or Gist (https://gist.github.com/)? So we reduce spam and preserve formatting?
See if this will work (if you're on Debian/Ubuntu): http://serverfault.com/a/150931 .
local mail domain
remove your domain from /etc/localdomains and add it to /etc/remotedomains
Thank you all for the suggestions unfortunately none are working. I am running Centos6 and I have no /etc/localdomains I have located my exim.conf file but not sure what to do from here.
search for localdomains and remotedomains in case it is in another location on your system.
I don't see any MX record pointing to Zoho for that domain:
@Nunim just switched it over to a cpanel hosted account. Thanks all for the help