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Hostress, LLC is vanished
Hi @All
I was moved from GVH to Hostress and after subscribing a VPS from Hostress, I cant find them anymore in web. Their website is down, mail to the customer support is bouncing back and most importantly, my VPS is down.
Anybody has any idea what happened to them or are they intend to swindle customers?
Thanking in anticipation of a prompt reply.
BR//R
Comments
Nope, Sent you a pm.
Why not explain in public?
Hostress, nodes are online now.
@jonchun I'm addressing his concerns which is not public interest.
Thanks!
How is the following not public concern?
it is public concern.
HOSTRESS is still down.
Just paste what he sent you....
I did not receive anything in my inbox.
Check the PM spam folder.
Nothing...
@tdlae, just quit already and get a job serving people food through a little window.
A lie! Your site is offline. Cloudflare returns their nice 522 error page.
VPS nodes are online.
Stop being a dick.
Hi tdale, yes now I can see the VPS is online. But this is not enough for me. I need the Control Panel Access because I have to reinstall CentOS in it. Rest aside, please mend the support ticket system and the hostress.net website asap.
@tdale, please PM me as well. I haven't had a response from my tickets. What ticket #? It'd be marked as customer reply, unless you've closed it manually without responding.
Ty.
When will people learn, Services at that price are more than likely not going to be reliable, why people put mission or semi mission critical sites on low cost providers servers are not a smart idea.
I am not talking about providers who provide a promo code to lower the cost I am talking about the ones who offer unsustainable pricing all the time.
Depends entirely on your business model. You can go with SoftLayer pricing and relatively small order amounts or you can go for low end customers, thousands of them. There is no "Unsustainable pricing", there is only "Unsustainable business model".
Let us not forget the unsustainable customers. Who get in trouble and then start drama threads everywhere. Not saying that is the case here but you know what I'm talking about.
Website and Billing being down is not public interest? The fuck do you think you are?
What? You should at least put up a page explaining whats happening.
I agree, Unsustainable Business Model's are what I am talking about.
And With that Like @lazyt Said The Unsustainable Customers who are more likely to choose the company with the unsustainable business model rather than a Softlayer Business model.
I personally would rather have less customers that I am able to give better support to than hundreds of customers who are a pain in the rear.
Granted If the customer is paying more they are going to expect more but with less customers you can usually offer more and give better support.
Wouldnt mind knowing what the hell is going on... Had a support ticket with no response now for a month and I cant even check on it because the entire website is down ~_~
That is not public concern though.
Apparently...
I guess they are busy in fixing things first than actually explaining public.. let them fix and then I guess will get here and clarify stuff.
Don't be too sure. Hostress doesn't do the explaining front that well...
Not being funny but a decent reliable provider would tell their customers by any means possible what issues they are having whether it's a DDos attack, corrupted database, or anything else. You don't keep your clients in the dark.
Who?