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Big issues over at ColourCheapHost
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Big issues over at ColourCheapHost

Seems like these is troubles brewing in paradise. Certain nodes have been down in excess of 18 hours now, there has been no mail out from everybody's favourite spruiker, and to top it all off, their DNS records for the Solus Panel also seem to be down - see if solusvm.securenetworkpanel.com resolves for you!

For a reputed 99.9% uptime guarantee, we are already 25 times the allowable ~43 minute downtime in a month......

A pretty poor show all round really. No transparency, and the network issues page does not have anything on it either....

Comments

  • namhuynamhuy Member

    i laughed when i look @ the tag

    Thanked by 2Monsta_AU raindog308
  • akzakz Member

    what a surprise, dallas is down ... AGAIN

  • Monsta_AUMonsta_AU Member
    edited June 2014

    LA4 apparently had a RAID Controller die and corrupted most of the machine. Containers are fine but they had to rebuild everything else basically. Apparently NY4 and TX5QN were also down earlier too, no idea of their status right now but based on @akz abouve it seems that it is still down.

    For those trying to get to Solus and cannot, try http://107.170.75.195:5353/ instead - it's working for me. My VPS is supposed to be up and running but it doesn't seem to be responding.

    EDIT: VPS is up but the complete rebuild of the primary partition and container configs means that I have lost the NIC configuration......able to log in via the Serial SSH feature however.

    Joy!

  • shovenoseshovenose Member, Host Rep

    Isn't securenetworkpanel GVH?

  • AmitzAmitz Member
    edited June 2014

    Shovenose! You got it! Gooooood boy! :)

    Thanked by 2Peroni deejay31
  • KIL86KIL86 Member

    Finally a post on this! I cant believe it took this long. Had it not been for this post I would still be in the dark on what was going on. Luckily this VPS has nothing important (and never will) but it is still frustrating to not hear a peep from them.

  • @Monsta_AU login here: http://solusvm.securenetworkpanel.com:5353/login.php

    @shovenose said:
    Isn't securenetworkpanel GVH?

    Yes, it is GVH. A reseller I guess?

    And yes, it is down.

  • Monsta_AUMonsta_AU Member
    edited June 2014

    Nope - the nameservers for securenetworkpanel.com are down:

    http://network-tools.com/default.asp?prog=express&host=ns5.securenetworkpanel.com says:

    IP address: 198.23.172.197
    Host name: ns5.securenetworkpanel.com
    Alias: ns5.securenetworkpanel.com
    198.23.172.197 is from United States(US) in region North America
    
    TraceRoute from Network-Tools.com to 198.23.172.197 [ns5.securenetworkpanel.com]
    Hop (ms)    (ms)    (ms)             IP Address Host name
    1     1       0       0          129.250.202.253     xe-0-4-0-12.r01.dllstx04.us.bb.gin.ntt.net  
    2     0       0       0          129.250.9.158   ae-0.xo-communications.dllstx04.us.bb.gin.ntt.net  
    3     38      47      47         207.88.14.238   207.88.14.238.ptr.us.xo.net  
    4     60      36      36         216.156.0.254   216.156.0.254.ptr.us.xo.net  
    5     38      36      36         207.86.157.54    -  
    6     Timed out       Timed out       Timed out               -  
    7     Timed out       Timed out       Timed out               -  
    8     Timed out       Timed out       Timed out               -  
    9     Timed out       Timed out       Timed out               -  
    Trace aborted.
    

    http://network-tools.com/default.asp?prog=express&host=ns6.securenetworkpanel.com says:

    IP address: 96.44.172.60
    Host name: ns6.securenetworkpanel.com
    Alias: ns6.securenetworkpanel.com
    96.44.172.60 is from United States(US) in region North America
    
    TraceRoute from Network-Tools.com to 96.44.172.60 [ns6.securenetworkpanel.com]
    Hop (ms)    (ms)    (ms)             IP Address Host name
    1     0       0       0          129.250.202.253     xe-0-4-0-12.r01.dllstx04.us.bb.gin.ntt.net  
    2     1       0       1          129.250.2.208   ae-9.r07.dllstx09.us.bb.gin.ntt.net  
    3     0       0       0          63.218.23.25    ge5-3.br02.dal01.pccwbtn.net  
    4     32      32      58         63.218.72.142   tenge9-2.br02.lax05.pccwbtn.net  
    5     35      35      35         63.218.73.174   dbtransit.ge9-6.br02.lax05.pccwbtn.net  
    6     36      36      37         96.44.180.34    colo-lax6.as29761.net  
    7     Timed out       Timed out       Timed out               -  
    8     Timed out       Timed out       Timed out               -  
    9     Timed out       Timed out       Timed out               -  
    10    Timed out       Timed out       Timed out               -  
    
    Trace aborted.
    

    http://www.intodns.com/securenetworkpanel.com says no nameservers responding - the domain is off the air.

    There may have been one of these up for a short time, but definitely not working on any of the systems I have access to.

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