Do providers have the right to offend customers/LET members, like MCHPhil did?
I am not a MCHPhil customer, but I was thinking to buy a yearly KVM box from him becaused of the price. But I read this post http://lowendtalk.com/discussion/25305/mycustomhosting-vm-not-booting-customers-fault and I feel offended. There are from time to time some providers here that do non know what professionalism means. Even good behabior, respect and dignity. I do not say that customer has always right, although, is it allowed from a provider to behave himself like this and still be a full member of this community? Can he say to readers (not even his customers) to F**k themselves, involve their mother (!) or claim that we are all stupid or with low IQ? Where is the "red line" to all of this? Will the rules apply to all?