URPAD's VPS Migration ! How is your feedback now ?
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URPAD's VPS Migration ! How is your feedback now ?

Mahfuz_SS_EHLMahfuz_SS_EHL Member, Provider

Hi,
Many of you know that URPAD is sold to Root Level Tech & they moved all the VPS's to their New Owned Facility. But, the performance is poor comparing to the previous.

I have 2 VPS's with them on a Promotion. At that time, the Port Speed was 1 gbps (although advertisement said 100 mbps, luckily I got 1 gbps on both of them). Now, it's less than or equal to 100 mbps by far.

The Disk I/O, I was getting at that time was about 300-400 mbps (though it was not SSD/SSD-Cached), Now, getting 40-60 mbps !

Also, the Support is taking more time now to answer likely 72 hours to reply a ticket ! -_-

Kindly, let me know your feedback alongside which Location you are using !

AlphaSSL Revocation Issue is being investigated.

«13

Comments

  • @ehostlab said:
    I have 2 VPS's with them on a Promotion. At that time, the Port Speed was 1 gbps (although advertisement said 100 mbps, luckily I got 1 gbps on both of them). Now, it's less than or equal to 100 mbps by far.

    I don't see the problem here?

  • RadiRadi Member, Provider

    @Bogdacutuu said:
    I don't see the problem here?

    I assume the problem is reduced port speed.

    VikingLayer now offers VPS resource pools. Ask me about them today. :)

  • It's advertised as 100mbit. I don't see the problem except the I/O dd tesy

  • you mean the one who merge VPSs together for better oversale? nah. btw I/O 300-400 mbps?

    DigitalOcean - DC: UK NY NL SA SG Coupons


    Another reason why I love Prometeus: Zero was produced by Italians
  • 1073741824 bytes (1.1 GB) copied, 35.5637 s, 30.2 MB/s

    houston4 node

    this is my sig, there are many like it but this one is mine

  • Houston4 node is the worst.

    Thanked by 1kyaky
  • 100th time, URPAD SUCKS

    Thanked by 1kyaky
  • MakenaiMakenai Member
    edited October 2013

    Well, be happy that your node got moved and not completely wiped without a backup, you know, it could always be worse ;)!

    First message

    Your VPS has been causing the node to crawl slowly and was affecting the other VPS's on the same server for quite a while, due to the large scale of your DDOS attack.
    Sorry we are not unsuspending your VPS unless we are paid $350.00; this is so that we can install software to prevent your VPS from DDoS attacks in the future (such as ddos deflate, etc.). Since this is to help prevent future attacks, we are not going to unsuspend it until the $350.00 is paid, and the software is installed.

    Second

    Chris Miller || Staff
    Hello ***,
    It looks like there was a glitch with our system and your vps was wiped. Sorry about that.

    Third

    Luis Armado || Staff
    Hi,
    We have checked our backup server and we don't see any backups for your VPS. Please let us know is it okay for you to recreate it as new?

  • They deleted one of my VPS and are calling me crazy saying that i've never had a second one...

  • My I/O is ok, the down and up speed is shite apparently they are limiting it die to on going migrations...

    Luis is the worst support person...

  • @skybucks100 said:
    They deleted one of my VPS and are calling me crazy saying that i've never had a second one...

    Just get out of there while you can...

  • Is there anyway to contact them now? Like others, I cannot log into or reset my password and want that refund

    Contractually bound by a verbal non-disclosure agreement

  • nvm, appears the reset page has been fixed

    Contractually bound by a verbal non-disclosure agreement

  • c0yc0y Member
    edited October 2013

    this is so that we can install software to prevent your VPS from DDoS attacks in the future (such as ddos deflate, etc.)

    seriously..? $350 to install software with a broken concept/design?

  • Houston3 is overloaded disk io.

    --- . (simfs /vz/private/13234) ioping statistics ---
    10 requests completed in 10730.8 ms, 6 iops, 0.0 mb/s
    min/avg/max/mdev = 19.7/172.9/465.4/134.1 ms
    

    Also their routing between Losangels and Houston has an issue. It might be a reason of their poor network.
    traceroute to Losangles from Houston

     2  206-126-39-137.static.nstci.net (206.126.39.137) [AS4943]  0.980 ms
     3  206-126-39-138.static.nstci.net (206.126.39.138) [AS4943]  9.441 ms
     4  206-126-39-137.static.nstci.net (206.126.39.137) [AS4943]  9.768 ms
     5  206-126-39-138.static.nstci.net (206.126.39.138) [AS4943]  12.457 ms
     6  206-126-39-137.static.nstci.net (206.126.39.137) [AS4943]  9.883 ms
    ...
    

    Sadly Luis could not do traceroute by himself nor read the trace i sent.

  • @Frost said:
    seriously..? $350 to install software with a broken concept/design?

    I guess they were hacked and the email sent by hacker. After that one of the nodes got wiped.

  • DalCompDalComp Member
    edited November 2013

    My new VPS is Orlando2. The worst of all is they only allocated 300MHz (x4 cores) to the VPS.

    I'm here to collect your heart

  • Wow, so I am super lucky...
    Not only that i got migrated where i wanted but:

    1073741824 bytes (1.1 GB) copied, 8.22036 seconds, 131 MB/s
    wget freevps.us/downloads/bench.sh -O - -o /dev/null|bash
    CPU model :  Intel(R) Xeon(R) CPU E5-2620 v2 @ 2.10GHz
    Number of cores : 24
    CPU frequency :  1200.000 MHz
    Total amount of ram : 512 MB
    Total amount of swap : 1024 MB
    System uptime :   4 days, 18:42,       
    Download speed from CacheFly: 78.0MB/s 
    Download speed from Coloat, Atlanta GA: 16.9MB/s 
    Download speed from Softlayer, Dallas, TX: 31.4MB/s 
    Download speed from Linode, Tokyo, JP: 6.73MB/s 
    Download speed from i3d.net, NL: 
    Download speed from Leaseweb, Haarlem, NL: 11.9MB/s 
    Download speed from Softlayer, Singapore: 5.11MB/s 
    Download speed from Softlayer, Seattle, WA: 17.7MB/s 
    Download speed from Softlayer, San Jose, CA: 17.9MB/s 
    Download speed from Softlayer, Washington, DC: 35.5MB/s 
    I/O speed :  126 MB/s
    

    Happy camper.

    Extremist conservative user, I wish to preserve human and civil rights, free speech, freedom of the press and worship, rule of law, democracy, peace and prosperity, social mobility, etc. Now you can draw your guns.

  • i have 2 vps at urpad since they migrate, my vps more faster then before and until now i got zero downtime, meybe you must good communication with staff and patience to tell your problem becouse they have huge client

  • ZeroCoolZeroCool Member
    edited November 2013
     wget freevps.us/downloads/bench.sh -O - -o /dev/null|bash
    CPU model :  Intel(R) Xeon(R) CPU E5-2620 0 @ 2.00GHz
    Number of cores : 4
    CPU frequency :  2000.112 MHz
    Total amount of ram : 1536 MB
    Total amount of swap : 0 MB
    System uptime :   1 day, 10:11,
    Download speed from CacheFly: 92.8MB/s
    Download speed from Coloat, Atlanta GA: 20.1MB/s
    Download speed from Softlayer, Dallas, TX: 28.2MB/s
    Download speed from Linode, Tokyo, JP: 11.3MB/s
    Download speed from i3d.net, NL:
    Download speed from Leaseweb, Haarlem, NL: 6.60MB/s
    Download speed from Softlayer, Singapore: 7.16MB/s
    Download speed from Softlayer, Seattle, WA: 41.7MB/s
    Download speed from Softlayer, San Jose, CA: 58.7MB/s
    Download speed from Softlayer, Washington, DC: 18.0MB/s
    I/O speed :  134 MB/s
    
    this my vps at Urpad
  • use < pre > and < /pre> tags, please...

    Extremist conservative user, I wish to preserve human and civil rights, free speech, freedom of the press and worship, rule of law, democracy, peace and prosperity, social mobility, etc. Now you can draw your guns.

  • sorry ..fixed it

  • KnownHostChrisMKnownHostChrisM Member, Provider

    @ehostlab I private messaged you for a ticket ID a few hours ago waiting to hear back.

    @Smabowlski Have you submitted a ticket? If so could you private message me a Ticket ID?

    @Makenai First of all nice creative editing on my reply. Could you private message me your ticket ID for I can take alook at it again for you.

    KnownHost Managed VPS Specialists Fully Managed VPS and Dedicated Servers

  • KnownHostChrisMKnownHostChrisM Member, Provider

    @ZeroCool & @Maounique Glad to hear you are satisfied with your services. :) Please let us know if you require any assistance.

    KnownHost Managed VPS Specialists Fully Managed VPS and Dedicated Servers

  • This is my test for my VPS, node houston5:

    CPU model : Intel(R) Xeon(R) CPU E5-2620 0 @ 2.00GHz Number of cores : 4 CPU frequency : 500.250 MHz Total amount of ram : 1024 MB Total amount of swap : 0 MB System uptime : 23:59, Download speed from CacheFly: 9.79MB/s Download speed from Coloat, Atlanta GA: 8.38MB/s Download speed from Softlayer, Dallas, TX: 10.3MB/s Download speed from Linode, Tokyo, JP: 4.97MB/s Download speed from i3d.net, NL: Download speed from Leaseweb, Haarlem, NL: 5.70MB/s Download speed from Softlayer, Singapore: 3.85MB/s Download speed from Softlayer, Seattle, WA: 7.60MB/s Download speed from Softlayer, San Jose, CA: 8.00MB/s Download speed from Softlayer, Washington, DC: 7.54MB/s I/O speed : 87.7 MB/s

  • vps seems down, solusvm cp is very slow
    any more people having troubles?

  • @Makenai said:

    I'm giving them one last chance (Hey, where else am I going to find a $17/yr VPS?) and if they still call me crazy then i'll leave.

  • @skybucks100 said:
    (Hey, where else am I going to find a $17/yr VPS?)

    good question

    Contractually bound by a verbal non-disclosure agreement

  • MaouniqueMaounique Member
    edited November 2013

    mine is 21 but it comes with 512 mb ram and 1024 vswap, 50 GB disk, 1.75 a month is not something i cannot spare.
    Urpad is far from the most reliable provider out there, but he prices are good enough to make it a good deal for something you dont depend on.

    Extremist conservative user, I wish to preserve human and civil rights, free speech, freedom of the press and worship, rule of law, democracy, peace and prosperity, social mobility, etc. Now you can draw your guns.

  • @Maounique said:
    512 gb ram

    Wow, which plan are you on? (kidding)

  • :D Yeah sorry going to edit :P

    Extremist conservative user, I wish to preserve human and civil rights, free speech, freedom of the press and worship, rule of law, democracy, peace and prosperity, social mobility, etc. Now you can draw your guns.

  • jcalebjcaleb Moderator
    edited November 2013

    -

    Need Help Writing an Essay? My Friends over Essay Resources can help you.

  • CPU model :  Intel(R) Xeon(R) CPU E5-2620 v2 @ 2.10GHz
    Number of cores : 4
    CPU frequency :  300.000 MHz
    Total amount of ram : 1024 MB
    Total amount of swap : 0 MB
    System uptime :   9 days, 14:26,
    Download speed from CacheFly: 9.89MB/s
    Download speed from Coloat, Atlanta GA: 16.9MB/s
    Download speed from Softlayer, Dallas, TX: 18.0MB/s
    Download speed from Linode, Tokyo, JP: 7.12MB/s
    Download speed from i3d.net, NL:
    Download speed from Leaseweb, Haarlem, NL: 12.4MB/s
    Download speed from Softlayer, Singapore: 3.87MB/s
    Download speed from Softlayer, Seattle, WA: 13.4MB/s
    Download speed from Softlayer, San Jose, CA: 16.1MB/s
    Download speed from Softlayer, Washington, DC: 34.7MB/s
    I/O speed :  194 MB/s
    

    I'm here to collect your heart

  • @ChrisMiller said:

    When will this so called limit be removed? I'm sick of waiting 5 minutes to SSH and sick of the slow speeds to Googles SMTP service from the VPS..

    Fix your shit or I'm out.. And fire that stupid support person Luis... He can't get anything right..

  • Great one of my servers has been offline for some time now for no reason..

  • La2 node offline :\

  • Yea mine is on LA2 also.

    Heres my response.. great f&*king job Luis you retarded monkey.

    11/01/2013 05:02 AM
    Luis Armado || Staff
    Hello,

    As we're hardly working on it and I will update you once the server back to online.We need your patience during this time.

  • hardly working...

    I'm here to collect your heart

  • WorldWorld Member
    edited November 2013

    What's happening about urpad?I opened a ticket,but time goes by,1 week,can't give me any reply.Sounds too bad.

  • @ChrisMiller
    Ticket ID: HRN-810-46638

  • jcalebjcaleb Moderator

    Im also offline and filed ticket.

    Need Help Writing an Essay? My Friends over Essay Resources can help you.

  • @ChrisMiller

    View Ticket VGI-810-44554

    Been hours now I'm losing clients...

  • KnownHostChrisMKnownHostChrisM Member, Provider

    Hello All,

    We are currently aware of the issues in LA we believe it to be a power issue and we are currently investigating.

    KnownHost Managed VPS Specialists Fully Managed VPS and Dedicated Servers

  • @ChrisMiller said:
    Hello All,

    We are currently aware of the issues in LA we believe it to be a power issue and we are currently investigating.

    It's been well over 12 hours now...

  • Mahfuz_SS_EHLMahfuz_SS_EHL Member, Provider

    @Maounique @ZeroCool @DalComp Which Node you are hosted on ?

    AlphaSSL Revocation Issue is being investigated.

  • I dontknow, so far didnt manage to get access to solusvm. Is there another way to check ? I did a trace but iirc didnt say anything about node name.

    Extremist conservative user, I wish to preserve human and civil rights, free speech, freedom of the press and worship, rule of law, democracy, peace and prosperity, social mobility, etc. Now you can draw your guns.

  • Mahfuz_SS_EHLMahfuz_SS_EHL Member, Provider

    Oops, Logged into My SolusVM Account & One of the VPS is showing offline which is hosted on LA2 Node ! O.o Performance is going to be bad ! Before being acquired by Root Level Tech, I didn't get a Single time of failure !

    AlphaSSL Revocation Issue is being investigated.

  • Mahfuz_SS_EHLMahfuz_SS_EHL Member, Provider

    @Maounique How are you operating your VPS without SolusVM ? O.o

    AlphaSSL Revocation Issue is being investigated.

  • Well, I got the vps for some friends in brazil to teach linux and hosting.
    I gave them all data and forgot about it.
    Lately, with the migration saga asked them how is it doing, they said was offline for weeks if not months.
    They changed the passwords but forgot them :P So I asked a billing pass reset since i forgot it myself after some 9 months and didnt come, I asked a ticket to send me the pass they did after a few days, I managed to get in, but couldnt get in solus for same reasons and the password reset didnt work either. I asked a reset and they reset the billing again. With this occasion I logged in and saw the problem, the VPS had no IP assigned, this is why it didnt work since the previous migration, and they solved it, new IP was assigned, but then the move came again. This time I really needed an orlando VPS so this was perfect. it is working now, pretty well.
    I only wanted to get into solus in order to reinstall with debian, my friends wanted to learn centos as they considered it is more suitable for hosting. But, since there is no hurry to reinstall, I can live without solus.

    Extremist conservative user, I wish to preserve human and civil rights, free speech, freedom of the press and worship, rule of law, democracy, peace and prosperity, social mobility, etc. Now you can draw your guns.

  • Mahfuz_SS_EHLMahfuz_SS_EHL Member, Provider

    That means it's on Orlando, Location with HostDime ? @Maounique

    AlphaSSL Revocation Issue is being investigated.

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