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Please fix your thread's title. From what i get it's your setup that is broken and there is nothing wrong with Hetzner.
What exactly is broken?
start here:
http://wiki.hetzner.de/index.php/Netzkonfiguration_CentOS/en
http://wiki.hetzner.de/index.php/Kategorie:Virtualisierung
Also check
http://wiki.hetzner.de/index.php/LARA/en
It's kind of pointless trying to suggest what to do or look at when the OP can;t even string a sentence together in a meaningful manner.
Thanks for your suggestions guys. I still don't know what they did, but it's all stopped for all day. In fact there's only one VM that is very important, so I will move it back to my Proxmox servers. I did try .... without success. I will continue with Proxmox!