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I need a Cpanel + WHM Reseller's account - Please send me suggestions!
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I need a Cpanel + WHM Reseller's account - Please send me suggestions!

DragonDFDragonDF Member
edited October 2013 in Requests

Hi guys,
As I have had a LOT of problems with K-DISK + URPAD, I'd like to receive your offers. Specially after the last email with the message:

Thank you for your reply. I will go ahead and refund you and cancel the product. Please let me know when you are finished migrating your information so we can terminate the account.

It is not a serious company to me.

What my account has at this moment (I got this info in WHM):

Master Reseller's Account (no, I do not need a MASTER's account)
Cpanel + WHM

Total Disk Usage
10701 MB

Total Bandwidth Usage (Oct 2013)
2.14 Gig

I need at least 15Gb HD (better 20Gb HD) + Free Data Migration.
The account has not any illegal content. No porn or anything similar. Only blogs and 1 store.

After I migrated to K-Disk I have had a lot of problems with SPAM. So, please, give me root access or do your homework to combat SPAM.
http://forums.cpanel.net/f43/spamassassin-not-working-filter-361742.html#post1463781

I have paid less than $5 but I will take attention to all your offers.
I'd like to pay by MONTH. I think you can understand me.
I will pay using Paypal.

Have a nice week!

Thank you for your attention!

«1

Comments

  • I will match whatever plan you had. Are these spam issues outbound or inbound? sales a hostingcove.com

  • Spam issues:
    Receiving hundreds of spam messages (as you can read in the link of the cpanel's forum) and spamAssassin is not working in the actual provider as it was in the last one. This makes me thing (again) a problem at this actual provider (that it does not know how to solve).

    Sending: some providers as Hotmail mark the messages as SPAM and send it back with an spam report. Something like: "Your email was not sent because it was identify like SPAM and your IP is in our black list". Not exactly this, but something near it.

    Can't you send me a PM with your offer?

    Thank you for your reply.

  • Check out https://www.cloudshards.com/resellerhosting.php

    Use coupon CSHAL3 for 30% discount.

  • @concerto49 said:
    Check out https://www.cloudshards.com/resellerhosting.php

    Use coupon CSHAL3 for 30% discount.

    Tempting offer... :)

  • @Pats said:
    Tempting offer... :)

    Spam Assassin included oh boy! :(

  • LeeLee Veteran

    @concerto49 said:
    Check out https://www.cloudshards.com/resellerhosting.php

    Use coupon CSHAL3 for 30% discount.

    That meets the op's requirement of being a master reseller?

  • @concerto49 said:
    Check out https://www.cloudshards.com/resellerhosting.php

    Use coupon CSHAL3 for 30% discount.

    Thank you for your post and your offer. Specially for the coupon. :)
    But, I'd like to know if you offer the ROOT access.
    If you can read the thread in the CPANEL's (link in the 1st post) forum you will see that when the server provider support team does not know what to do, the client (me) can not do anything to combat SPAM.

    Thank you!

  • root access? Not gonna happen. Get yourself a VPS and install cPanel.

  • @DalComp
    I think it is not IMPOSSIBLE. At least (maybe I imagined something different) I could see it in a WHT's thread:

    Webmail ( Horde, Roundcube, Squirrelmail, etc. )
    POP, Imap and SMTP
    CGI Bin Access
    Shell Access

    Maybe my mistake (shell x root). Because I can have shell access without being the ROOT, right?

    I do not believe I will need to change anything as a ROOT user, to say you the truth. But the idea that ONLY the provider can do it and it DOES NOT do it is difficult to live with (as I need at this moment with the actual provider). I had no problems in the other server. SpamAssassin was very good. Actual, it and nothing are the same thing.

    The idea of Master Reseller's account is important.

    Tks!

  • @DragonDF said:
    Maybe my mistake (shell x root). Because I can have shell access without being the ROOT, right?

    Yes, you can have shell access without being root. And not being root means you can't really do much playing with server configurations.

    Unfortunately your best option is to go with a provider, see if their configs suit your needs. If you still have problems, move with another provider - until you find the right provider for you. Better to find providers with fair refund policy.
    Faster, more convenient, but more expensive way is again to get a VPS and install cPanel. Yeah being cheap does suck sometimes.

    The idea of Master Reseller's account is important.

    Do you actually need Master Reseller or just regular Reseller account?

  • @DalComp
    I had to make a search to understand the nomenclature better.

    Basically I could see different types of Reseller Hosting:

    Standard Reseller - Can sell basic hosting (normal cPanel accounts)
    Master Reseller - Can sell Reseller Accounts (cpanel + whm/other)
    Alpha Reseller - Can resell Master Reseller Accounts

    About the structure of this chain.

    ROOT -> ALPHA MASTER RESELLER -> MASTER RESELLER -> RESELLER -> cPanel.

    For this reason you mentioned (I think) about Root access. It is not near "reseller" option.

    I could see there is another option called "Super Alpha Master Reseller" but this is not something that is wise to offer.

    In order to sell Master and Alpha Accounts, you need a 3rd party script (ZamFoo, WHMPHP, WHMReseller).

    After this I can conclude:
    I need a RESELLER account. Just to sell cPanel accounts.

    I will try to edit the FIRST post.

    Thank you for your question. It made me learn.
    ;)

  • If you going down the super duper trooper alpha reseller route, get a vps.

  • Hi I can do this in NYC:

    Startup Mini
    25 GB Storage Space
    400GB /mo Bandwidth
    Upto 30 Accounts
    cPanel/WHM Interface
    Nightly Backups
    100% Uptime Each Month
    New York City DC1
    

    £3.00 Month / $4.77 Month

    We have bigger packages with Blesta v3 included starting from $14/Month.

    If there is anything I can help with just ask :)

    Reece

  • Yeah, I asked because if you need anything above Reseller, you're better off going somewhere else. Most providers here focus on VPS so they don't have that 3rd party script for "super duper trooper alpha reseller".

  • @DragonDF said:

    Don't offer root access - it caused more headaches that it helps. However if a provider can't fix simple issues you have more problems. Don't think root helps in that way.

  • @concerto49
    Yes, I think ROOT is not the MOST important thing. If the support of the company was good (it is not in Kdisk/URPad), I think ROOT access could not be SO important.

    I asked about ROOT because I received this reply at Cpanel's forum:
    http://forums.cpanel.net/f43/spamassassin-not-working-filter-361742.html#post1463781

    cPanelMichael wrote: As a reseller, there are not options in WHM that will help you combat SPAM. You must consult with your web hosting provider who will have additional options available to them with root access.

    But if I consider my experience in others providers, I never had problems with SPAM messages, except at K-Disk/URPad. SpamAssassin is not the best filter but it works in the major of servers I worked with.

    Problems happens specially with Yahoo and Hotmail:

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:


    (ultimately generated from email)
    SMTP error from remote mail server after end of data:
    host mta7.am0.yahoodns.net [98.136.216.26]: 554 Message not allowed - [PH01] Email not accepted for policy reasons. Please visit http://postmaster.yahoo.com/errors/postmaster-27.html [120]

    ------ This is a copy of the message, including all the headers. ------

    Return-path:
    Received: from Name by foxtrot.chi.dzfav.net with local (Exim 4.80)
    (envelope-from )
    id 1UIyPp-002M9y-SD

  • @DragonDF said:
    Problems happens specially with Yahoo and Hotmail

    Make sure you enable DKIM and SPF in email authentication in each users cPanel, and check the server has a proper rDNS setting

    http://docs.cpanel.net/twiki/bin/view/AllDocumentation/CpanelDocs/EmailAuthentication

  • @miTgiB
    I have no support at this company called URPAD + K-Disk.
    I have ONE MONTH for free + ONE MONTH paid in advance from now. So, I have at least 2 months in front.
    But, for the Mr. Vice President of Business Development, I have 24 hours to get out from its company's server. Ah, 24 hours during weekend. What a good guy!
    His team CAN NOT reply support tickets. They do not know what to do in a Cpanel's host. In spite of to SOLVE the tickets they prefer to send the PROBLEM to the client.

    • You are a "bad client", you want your problems SOLVED. You are insulting my team's intelligence.

    I am sure that when I move from its server all these problems will be finished.

    You can read a lot of BAD reviews from this company.
    Chris is the guy who came here some time ago to post an offer and has never came back.
    I will create a complete review about this company in a near future.

  • @DragonDF I gave you solutions that you can perform, except the rDNS part, so I showed you the water, it's on you now if you refuse to drink it

  • @miTgiB
    I appreciated your reply and your interest in to help. But...

    K-disk / URPad SUSPENDED MY ACCOUNT.
    I can not believe it.

    I really can not believe it.

    I will have to post a complete review about this company.
    Now, I have no access to my account data for a server that is already paid for at least 60 days in front.
    They do not create any kind of complete backup of the account to download.
    They want to create a PUNISHMENT to a client that sent a lot of tickets to have their problems SOLVED.

    Their USERS (Chris is one of them) are disabled in WHT.

  • @DragonDF has opened several tickets cursing at and insulting our staff. He was given a 90 hour notice that he was being suspended. We have asked this user over 10 times now for transaction ID's to refund his payments. He has also been spamming our technicians emails (30+ times) for issues we have tried to work out with him. I wish you the best of luck. We are here to help anyone who has issues, but when you continuously refuse to provide information and curse at our technicians who are trying to assist you is uncalled for, and is unfortunately time to part ways.

    @DragonDF said:
    miTgiB
    I appreciated your reply and your interest in to help. But...

    K-disk / URPad SUSPENDED MY ACCOUNT.
    I can not believe it.

    I really can not believe it.

    I will have to post a complete review about this company.
    Now, I have no access to my account data for a server that is already paid for at least 60 days in front.
    They do not create any kind of complete backup of the account to download.
    They want to create a PUNISHMENT to a client that sent a lot of tickets to have their problems SOLVED.

    Their USERS (Chris is one of them) are disabled in WHT.

  • @RLT_RandalB said:
    DragonDF has opened several tickets cursing at and insulting our staff. He was given a 90 hour notice that he was being suspended. We have asked this user over 10 times now for transaction ID's to refund his payments. He has also been spamming our technicians emails (30+ times) for issues we have tried to work out with him. I wish you the best of luck. We are here to help anyone who has issues, but when you continuously refuse to provide information and curse at our technicians who are trying to assist you is uncalled for, and is unfortunately time to part ways.

    Their USERS (Chris is one of them) are disabled in WHT.

    Several tickets ASKING to SOLVE problems.
    I received a 24 hour notice to GET OUT "your server".
    You did not do any kind of BACKUP that only YOU and your team could do: COMPLETE BACKUP.

    You are not here to help anyone.
    What will you do with my server's data?
    You continuous refused to REPLY my tickets. Simple like that. You ignored my tickets.
    Your server has SPAM problems and your IPs are blacklisted.
    In spite to solve your servers' problem you prefer to BAN the client that has at least 60 days paid since NOW.

    Unilaterally.

    MAKE THE BACKUP OF ALL MY SERVER AND SEND THE DATA TO ME.

    You have the ROOT access. You (only you) can do it.

    If you received 30 emails, the question is: WHY DON'T YOU REPLIED 30X to your client?
    I am not anything else than YOUR CLIENT.
    No respect for any client as we can see here and in WHT.

    You are there today. In a short time you will not there any more.

    I hope you don't mind if I post PRINTSCREEN of all emails I received from you and the tickets I did not receive ANY reply.
    You can do the same with my "insulting messages".

    What do you think?

  • @RLT_RandalB
    I have just count and I could not see 30 message to your support team. Specially if you are talking about **URPAD support **(when you killed the K-Disk network's portal). I started to deal with URPAD in September if I am not wrong.

    So, I will change my question:
    1. Why haven't you SOLVED the problem about SPAM issues, REFUND of the second payment, INSERT the FREE month credit and others tickets I opened?

    2. Why don't you replied my 10 (ten) messages? If you and your team had replied the FIRST one and solved the problem, I did not need to send more 9, right?

    It is MUCH EASIER to create any justification to SUSPEND an account.

    My account (and of my clients) is SUSPENDED for more than 7 hours now. The server is paid for the next 2 months.

    If you do not want me (and I am sure a lot others that will have problems and will open tickets - you don't like this) in your server as a client, please send me an email with a text like:

    "As We can not give you the best service you want, I'd like to suggest you to start to search a new server provider. Do you think you can do it in how much time? 1 Week is enough for you? 1 month? Please inform."

    No, you prefer to say something like: I will give you 24 hours to backup (during weekend) and your account will be SUSPENDED (Chris copying all messages).

    I think you believe that all people in this world have a connection speed like yours. And you think that I know how to hack a server to create a FULL BACKUP without being the ROOT user.

    You did all things UNILATERALLY.

    NO RESPECT TO THE COSTUMER.

    What will you do with ALL MY SERVER's data?
    I do not have any backup. So, will you ask me MONEY to give me my SERVER's data?

    CAN I POST ALL MY SUPPORT TICKETS I POST IN THE LAST 3 MONTHS HERE?
    People can read my insults and you will prove that you and your team are right.

    Do you want RESPECT?
    Please RESPECT your costumer.

  • ChrisMillerChrisMiller Member
    edited October 2013

    @DragonDF said:
    You ignored my tickets

    We replied to you then you replied back with the exact same question more then once. After so many times of repeating the same thing over and over it was obvious we were just wasting our time since you weren't understanding.

    you prefer to BAN the client that has at least 60 days paid since NOW.

    You were asked several times for transaction information. Of the 'extra' payments you claim you made which we have been unable to locate. You choose to ignore that and reply with something totally unrelated.

    MAKE THE BACKUP OF ALL MY SERVER AND SEND THE DATA TO ME.
    You have the ROOT access. You (only you) can do it.

    You were directed to generate full cPanel backups which have always been enabled in your account.

    If you received 30 emails, the question is: WHY DON'T YOU REPLIED 30X to your client?

    Do you honestly except someone to reply to all 30 of your emails? It would just go into repetitive basis of you not understanding once again.

    ......

    I have some advice for you to get you on your way:

    Give us your transaction ID's of the overpayments you claim exist, for we can refund you if they do exist.

    Calm the hell down at your next provider. Just take a chill pill dude, people don't like you screaming at them and spamming them to death. If you actually clam down and try to allow someone to resolve any issues you have without having to deal with your constant ramblings and insults every 30 seconds it will help you in the end.

  • @Chris Miller

    First thing: It is good to know you are ALIVE. After ALL this time I could see your reply.

    About tickets: you and your team have NOT solved any problem. So, any client will ASK for the same thing.
    Or do you really believe that the fact you CAN NOT reply (send a simple message) for your client (in a web store) is NORMAL for you. For my client it is NOT. "Just ignore and he will forget".
    No, I am sorry, this is NOT POSSIBLE. Because client continue without sending emails because your server had BLACKLISTED IPs.

    The person who said I wrote 30 emails was your team's member, not me.
    I will prove everything I am talking.

    Of the 'extra' payments you claim you made which we have been unable to locate. You choose to ignore that and reply with something totally unrelated.

    It is a NEW PROVE (not so new, in fact as we can read here and in WHT) that YOUR COMPANY CAN NOT locate anything about your client in your server. If your technical support is not good, the same we can say about your BILLING system. You LOST all the history. I sent an email message with transactions as a ticket and you and your team IGNORED it.
    And after a few new message with the SAME content asking the refund I imagined you wrote to your team: "Kick his ass in 24h in this weekend!"

    You were directed to generate full cPanel backups which have always been enabled in your account.

    This is NOT TRUE. And people from the new server provider tried to do it and it WAS NOT POSSIBLE for them and neither for me.
    Your WHM setup makes it IMPOSSIBLE for the user to BACKUP ALL SERVER.

    YOU DID NOT REPLY ANY OF THE MESSAGES I ASKED IN MY 2 LAST POSTS.
    You insert here only the info you wanted.

    Anyone here knows that it is NOT possible to get out a server in 24 hours.

    I think you do not know too, but YOUR TEAM (in K-Disk) NEEDED MORE THAN 2 MONTHS (MONTHS) to make the migration from DreamHost to your server. Oh, I needed to pay for this time, too, WITHOUT USE IT. Do you remember? I'll prove it too. Your team did not know how to move from a NOT CPANEL's server. I needed to do anything by myself.
    So, you did not do what you wrote in the WHT's thread:

    1 MASTER RESELLER ~ 15GB Disk, 500GB Transfer + FREE Addons - ONLY $3.77/mo <-- HOT!, posted by FTN-Chris (Disabled from the forum)

    http://www.webhostingtalk.com/showthread.php?t=1183661

    "How long have you been in business?
    K-Disk Networks has been in business for over 5 years.
    (...)

    Do you offer backups?
    Yes, we do process backups. These backups are done every night at midnight. The files are stored in an off site server. Your data is safe with us.

    Do you offer free migration?
    Yes we do! Just submit a ticket!"

    WHY DO YOU THINK I NEED TO 'GET OUT OF YOUR SERVER' IN 24 HOURS?

    And in your mind and ONLY IN IT, 24 hours is enough to move a server.
    Sunday is the day of the LORD, not of the KDISK or URPAD's day.

    If you actually clam down and try to allow someone to resolve any issues you have without having to deal with your constant ramblings and insults every 30 seconds it will help you in the end.

    First think: I only get ADVICES from people I believe are correct and respect the others.
    It is not your case.
    Explain why don't you replied any message (my PM here or in the email)? After all this time It is the FIRST time I can see you.

    The server continue with:
    http://companhiadanutricao.com.br/cgi-sys/suspendedpage.cgi
    Account Suspended
    This Account Has Been Suspended

    You continue with ALL MY DATA.
    When will you backup all the server and send me it or allow the NEW provider to do it?
    What will you do with my (and my clients) data?

    As this thread was create to receive good suggestions, I will open a new one for you explain for all us about the DATA and your time to get out of your server.

    It is clear here: you do not like to receive support tickets that your team can not solve the problem. A blacklisted IP is something very difficult to deal with. Adjust SPAM setup is another very hard problem to solve, too.

    Opening a new thread asking when will you SEND ME MY SERVER'S DATA.

    My clients want to know why their sites are not working. I'd like to know it too.

  • LeeLee Veteran

    @DragonDF

    Be careful with your dummy, when you spat it out it nearly hit me.

    Let's be honest here, you have no backups and have probably never bothered to take any in your time. It's all about the backups isn't it. Like a boss you thought meh who needs backups, the host will bend to my will and I will get my service back. But that never happened and now you are screwed.

    So this post and the other that got closed are just your attempt at trying a public hanging when really the rope is around your neck.

    Time for you to retreat to GTFO!

    Thanked by 1ChrisMiller
  • Sunday is the day of the LORD, not of the KDISK or URPAD's day.

    i believe he took the Backup on his day, can u check with him??

  • If you need a reseller account with shell access we can provide it for that price . You can submit a ticket on our website with location information of data and we will give you a custom package

    Thanked by 1DragonDF
  • @W1V_Lee said:

    • Now I could see your post here.

    I can really be honest.
    It is not possible to imagine that a REAL COMPANY which is in the market for more than 5 years can suspend a service in 24 hours in a weekend because THEY WANT.
    Real motivation: they can not solve problems in their server and they do not like to receive more tickets asking to solve the problem.

    If you think the problem is only in backup and that a company can do what they want in this market, it is your way to see this problem.
    Do you do this kind of thing with your clients?
    Imagining you live in a country that you can change a PRODUCT you did not like in 30 days (a real product), I think it is not proportional to imagine that they will say you: do you have "backup" of this product? I will burn it in your front.

    24h to get a new server and make the migration is enough for you?
    You live in this area, right?
    I make my money in real life with real products. In this real world, I can not do this kind of thing with my real costumers. I will lose a lot of money with I do it.

    Backup?
    A webstore receives new register each new hour. I can not have the last and actual backup in this case. Why do I have to lose this data if I know the server has all my data?

    Thank you for your participation.

  • @Pats said:
    i believe he took the Backup on his day, can u check with him??

    You post who you are with this reply.
    Nothing to type about it.
    It is enough for who reads it.

    And I do not know if you could see but you did not receive any THANKS for your reply.

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