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Comments
Yes 99.9%
100% when needed. 0% if it's idled.
Some seem to have forgotten where they are. Hint: at low end talk. Plus, quite a few seem to not know how consistently high availability is achieved; that needs quite a bit of both knowledge and experience as well as money.
My expectation for anything up to $5/mo is 99.95% and I'm glad to see that quite a few providers here achieve that or even do even better.
Between $5 and $10 per month I expect 99.99% and I'm amazed that quite a few providers here do deliver that at about $7/mo.
For professional use I expect a 99.995% SLA (and no "maintenance window" BS) and if broken even a single time I'll leave - but there $20 or even $50 per month is no problem.
Plus I expect an announcement no less than a week in advance for maintenance downtime or else, in the case of an emergency, an immediate public statement and info.
That said, if uptime/availability is really critical we ourselves must do our part too, e.g. by creating/using shadowing, mirroring, etc. our critical applications/services.
High as possible without any network maintenance, node reboot, migrations and more random issues every week.
@cociu take some notes^
... and fried quails flying into our mouths of course ...
Ask for something reasonably achievable and (at least some) providers will try to achieve it, but ask for wet dreams and all you'll get is a bad awakening.
4 reasons why the "100% uptime guarantee" phrase falls in the false/misleading advertisement category:
What percentage is acceptable?
It depends on the reason of outages. If there were no major kernel/software/hardware updates during the month, I think 99.95% (21 minutes and 55 seconds monthly downtime including planned maintenance) should be the minimum. That percentage is easily reachable even with daily reboots.