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Ikoula - The worst panel experience...
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Ikoula - The worst panel experience...

I saw a lot of users complained at hostloc said that Ikoula "panel" are not user-friendly.

At first... I didn't believe it... until I became one of their users...

It takes 2 to 3 hours or even longer to install or reset the system...

and ticket response is not flexible enough...

Hope they can improve soon...

Thanked by 1lebidule

Comments

  • That's true, but, hey I got a server for half the price, as long as it works, no complaints

  • NeoonNeoon Community Contributor, Veteran
    edited October 2020

    Well, its 2.49€ for that RPi4, and yea it took 2 hours for the first deployment.
    Usually these where quicker, even on my Atom for 4.99.

    I suspect, the image server was on high load during that flushsale.

    Thanked by 1xiaopigu
  • 3.75 with some IPv4 (or else it would definitely be a glorified pocket calculator)

  • @Neoon said:
    Well, its 2.49€ for that RPi4, and yea it took 2 hours for the first deployment.
    Usually these where quicker, even on my Atom for 4.99.

    I suspect, the image server was on high load during that flushsale.

    Yes, their hardware is not bad...problem may in software... :#

  • Worst panel I've seen... that shits in Chinese!

  • NeoonNeoon Community Contributor, Veteran

    Well, something is on fire at Ikoula's, stuck since 6 hours dang.

  • drivexdrivex Member
    edited October 2020

    @Neoon said:
    Well, something is on fire at Ikoula's, stuck since 6 hours dang.

    Had the same problem with my Agile S server. Netboot don’t work, the support tried to cancel it several times - still no luck. Ended up calling them after 24 hours, got some technician with almost no english skills - at least i could reboot the server then and rescued it with my ordered KVM, because i needed it for my custom iso veeam backup.

    So far not the best experience, also the network speed is not 1 gbit (burst), more like 100 mbit (recv, send looks ok). Well. You get what you pay for. At least i hope the server will work flawless now, otherwise have to search again for a new, cheap dedicated server provider again :/ Just a private project, so not loosing millions - but still worried when even standard things like rescue boot are not working as expected.

    But apart from this issues, you still recommend them, don‘t you?

  • @Neoon said:
    Well, something is on fire at Ikoula's, stuck since 6 hours dang.

    Well, you pay peanuts, you get ikoula. IIRC the issue clears automagically after some (1-100) hours.

  • @Neoon said:
    Well, something is on fire at Ikoula's, stuck since 6 hours dang.

    I thought, does every action like Reset or NetBoot require the hands of the employees to set it up? or it actually runs automatically?

    if this looks like it is still manual?

  • NeoonNeoon Community Contributor, Veteran

    Well, when I had a ded mobo on my Atom, they replaced it within 4 hours.
    Offline.net took about 7 hours to push a fucking button to give me a new server.

    Support is fine for me, better than Kimsufi.
    Besides these slow installations it works for me.

    Thanked by 1LightBlade
  • Last time I have agile s, no issue when I reinstall the OS many times. The support also can reply and solve my problem pretty quick. I prefer ikoula than ovh for the support

  • their support also sucks. zzz

  • how is their ddos protection compare to ovh game preferably?

    i look in some pages they just have layer 3 network for protection

  • @amsaal said:
    how is their ddos protection compare to ovh game preferably?

    i look in some pages they just have layer 3 network for protection

    No one can beat OVH :D :#

  • well.. agreed
    had to contact support for several times when stuck reinstalling...
    and also their IPMI rent is so expensive...

  • handyhosthandyhost Member, Host Rep

    Yeah their control panel sucks and takes ages to load.

  • truth always hurts

  • @tonyapac said:
    truth always hurts

    :'(

  • jsgjsg Member, Resident Benchmarker

    @Ikoula are just running a promo ... but they didn't respond here ...

    Interesting. And not a good sign.

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