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Can also say the same as @efegue ... Once had a downtime that, apparently, included a data loss. However, the provider restored my server from a backup (supposedly), and everything went smoothly.
Additionally, I got an offer to double my RAM and/or CPU allocation for a one time fee (for the LE VPS). I haven't seen anything like that with other providers, but it's a win win imo. First, I get the feeling that the provider isn't overselling as much as maybe possible (due to high network or iops/disk usage, or something else I missed). Then, the existing unused resources aren't wasted but can be used/payed for if needed. However, this is only useful, if the box is used for a longer period (eg. 3 years). I got one of the cheapest 1 GB RAM boxes this way..
What's also really a bang for the buck is/was the FIN/GER special (for 30£/~35$ per year). However, I think the profit margin with these are rather non existent, and I believe those won't be offered anytime soon
Overall, I am very pleased, but I also got very lucky offers/deals.
Looks like your site is dead again? Problems?
And now we can see why you have been having issues, but not responding: